Brian Declue | Page 3

I am a 28 year old first-time car leaser. When I first came into Heritage I was assigned a different dealer; however, my second time visiting, I was assigned Kelley. Let me tell you, some kin When I first came into Heritage I was assigned a different dealer; however, my second time visiting, I was assigned Kelley. Let me tell you, some kindred spirits brought us together. Kelley and I bonded right off the bat - she was determined to find me a car that would be a great fit for my lifestyle at my timeline. Her communication, kindness, flexibility, patience, leadership, fierce, and easy-going nature completely transformed my experience in a positive light. She knew I wanted to go through this process independently (as much as possible) and she set me up for success from the beginning, so I could accomplish just that. When Kelley told me about her previous teaching experience, it just emphasized to me her calm attitude to meet me where I was at and her desire to help me succeed. When my parents look for their next car, I have emphasized that they meet with Kelley, because of the support she was able to offer me through this stressful period of my life. I don't think I will go to any other dealer in the future, now that I have this beautiful connection set up with Kelley through Heritage. She also deserves a raise for staying with my mother and I past her work hours a few evenings. :) Brava, Kelley! More

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Great service. Friendly and patient. Knowledgeable of inventory and easy to work with. I would recommend for anyone looking for a painless car buying experience. Friendly and patient. Knowledgeable of inventory and easy to work with. I would recommend for anyone looking for a painless car buying experience. More

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