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Brian Burgess
Brian Burgess at Toyota of Scranton
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Brian Burgess

Sales Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
201 Reviews
4.8

201 Reviews

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201 Reviews of Brian Burgess

March 24, 2025

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Employee Rating

The service center is well organized and easy to deal with. Our favorite worker at Toyota Scranton is Brian Burgess. He is attentive, and a good listener, and we have appreciated all of our dealings with More

by lynnee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2025

Toyota of Scranton responded

lynne, Thank you for your kind words! We're so happy to hear that you find our service center well-organized and easy to work with. Brian Burgess is truly a valued member of our team, and we’re thrilled to know he’s made such a positive impression. We'll be sure to share your appreciation with him. Thank you for being part of the Toyota of Scranton family — we look forward to serving you again! Warm regards, The Toyota of Scranton Team

February 26, 2025

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Employee Rating

Awesome service a great customer support and staff and very nice people to help out More

by MWELEBOB30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton, Bob Edwards, Brianne Cucura, Kevin Cloud, Ebrahin Evertsz, Scott Higgins, Justin Cheverez, Jake Ferris, Jeff Felkowski

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Feb 26, 2025

Toyota of Scranton responded

MWELEBOB30, Thank you for your kind words! We're so glad you had a great experience with our team. Providing excellent service and support is what we strive for, and we appreciate you taking the time to share your feedback. We look forward to seeing you again! Warm regards, The Sales Team Toyota of Scranton

February 19, 2025

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Employee Rating

Can’t rate Alan Aimee because I had no dealings with with anyone named Alan Aimer. More

by ANGERSON5
Recommend Dealer
Yes

Other Employees Tagged: Richard LaRussa, Ryan Cali

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Feb 20, 2025

Toyota of Scranton responded

ANGERSON5, I see in your review you gave two other employees on our sales team 5 star ratings. It sounds as your experience went well. Thank you for completing this review and your 5-star rating. Warm regards, The Toyota of Scranton Team

February 02, 2025

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Employee Rating

everyone was very helpful The process was seamless They treated me very well and gave e a great trade-in price More

by SSALLEY2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Ochwat

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Feb 03, 2025

Toyota of Scranton responded

SSALLEY2002, Thank you for your kind words! We're so glad to hear that our team made the process seamless and that you felt well taken care of. We appreciate your business and are happy we could offer you a great trade-in value. Enjoy your new vehicle, and let us know if there's anything else we can do for you! Warm regards, The Sales Team Toyota of Scranton

January 18, 2025

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Employee Rating

Only good things happen at Toyota of Scranton. I have been a return customer for years. More

by Camille
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Alan Aimer, Matthew Hedden

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Jan 19, 2025

Toyota of Scranton responded

Hi Camille, Wow, thank you for your loyalty and kind words! We truly appreciate you being a part of the Toyota of Scranton family. It’s always a pleasure serving you, and we look forward to many more great experiences together. See you next time! Warm regards, The Toyota of Scranton Team

December 16, 2024

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Employee Rating

Very professional , quick, willing to work with you on what you are looking for in a truck More

by TINFOX42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, Justin Cheverez

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Dec 16, 2024

Toyota of Scranton responded

TINFOX42, Thank you for taking the time to share your experience! We’re delighted to hear that you found our team professional, efficient, and willing to work with you to find the perfect truck. Your satisfaction is our top priority, and it’s great to know we were able to meet your expectations. If you have any questions or need further assistance in the future, don’t hesitate to reach out. We look forward to helping you again! Best regards, The Sales Team Toyota of Scranton

November 30, 2024

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Employee Rating

Best dealership we've ever been in. Everyone was very helpful and professional. The cafe inside is a nice touch. More

by CBOUT2000
Recommend Dealer
Yes

Other Employees Tagged: Robert Turs....5 stars

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Nov 30, 2024

Toyota of Scranton responded

CBOUT2000, Thank you for the fantastic review! We're delighted to hear that you had such a great experience with us and appreciated the helpful and professional service from our team. We're also glad you enjoyed the café—we aim to make every visit as comfortable as possible. We look forward to welcoming you back! Warm regards, The Service Team Toyota of Scranton

November 06, 2024

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Employee Rating

Enjoy my experiences at Toyota dealership. Both Brian and Ryan very professional and very knowledgeable More

by LARCURIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali

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Nov 08, 2024

Toyota of Scranton responded

LARCURIE, Thank you for sharing your experience! We’re delighted to hear that Brian and Ryan’s professionalism and knowledge made your visits enjoyable. Our team works hard to ensure a positive experience for every guest, and we look forward to welcoming you back to Toyota of Scranton! Thank you, The Sales Team Toyota of Scranton

October 27, 2024

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Employee Rating

Toyota of Scranton and Brian Burgess are wonderful. Brian was so helpful and full of information that helped me decide on which vehicle I wanted. I’ll definitely choose Toyota for my next purchase. More

by MK_R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 27, 2024

Toyota of Scranton responded

MK_R, Thank you so much for your kind words! We're thrilled to hear that Brian was able to provide the information and support you needed to make the right choice. It's wonderful to know you're happy with your experience, and we're honored to be your dealership of choice. We look forward to welcoming you back when you're ready for your next Toyota! Warm regards, The Sales Team Toyota of Scranton

October 22, 2024

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Employee Rating

The purchase of my vehicle was smooth and handled in a very professional and timely manner More

by Kelly Ann B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2024

Toyota of Scranton responded

Kelly Ann B, Thank you for your wonderful feedback! We're so glad to hear that your vehicle purchase was smooth and handled professionally. Providing a seamless and timely experience is always our goal, and we're happy we could deliver that for you. We appreciate your business and look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton

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