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Brian Breidegam

Overview Reviews (208)

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Brian Breidegam

Brian Breidegam | Page 6

Service Consultant

Mercedes-Benz of Sudbury

253 North Main St
Natick, MA 01760

4.9

208 Reviews

4.9

208 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (208)

208 Reviews of Brian Breidegam

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November 20, 2023

Dealership Rating

Employee Rating

Brian delivers excellent friendly , knowledgeable service …over the years I have been confident in his work …over the years I have been confident in his work More

by Paulreuter

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 21, 2023 -

Mercedes-Benz of Sudbury responded

Paul, it's great to know that Brian has consistently provided you with excellent service at Mercedes-Benz of Natick. We appreciate your trust and loyalty over the years!

November 19, 2023

Dealership Rating

Employee Rating

Brian at the service center is patient and very nice. Keeps you updated on what’s going on with your vehicle Keeps you updated on what’s going on with your vehicle More

by Mylesfoster

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Yatin Kamble…super knowledgeable and helpful

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Nov 21, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the 5-star rating! We're glad to know that Brian provided you with excellent service. We appreciate your feedback and look forward to serving any future needs here at Mercedes-Benz of Natick!

November 16, 2023

Dealership Rating

Employee Rating

Brian is the best! Friendly, caring, knowledgeable. You’re lucky to have him on the service team representing your dealership Friendly, caring, knowledgeable. You’re lucky to have him on the service team representing your dealership More

by cathydawe

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 16, 2023 -

Mercedes-Benz of Sudbury responded

Cathy, we couldn't agree more - Brian is a valuable part of our service team at Mercedes-Benz of Natick. We're glad to know he provided you with such excellent care! Thank you for trusting us with your vehicle!

November 12, 2023

Dealership Rating

Employee Rating

Great dealer for both sales and service. I bought my car here and also have had it serviced for the last 5 years. Professional, courteous and excellent staff. I bought my car here and also have had it serviced for the last 5 years. Professional, courteous and excellent staff. More

by Jennbriere

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fred Romsey, Teddy Tsamis , Luis Aguasvivas, Abdul Khalid

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Nov 14, 2023 -

Mercedes-Benz of Sudbury responded

Hi Jennbriere! We're so glad to know that you've had a positive experience with both our sales and service departments at Mercedes-Benz of Natick. Thanks for your continued support over the years!

October 28, 2023

Dealership Rating

Employee Rating

Brian has always been knowledgeable and straightforward each time I visit the Natick dealership. Went out of his way today to honor a prior commitment, which was much appreciated. each time I visit the Natick dealership. Went out of his way today to honor a prior commitment, which was much appreciated. More

by Tom Scanlon

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 31, 2023 -

Mercedes-Benz of Sudbury responded

Hey Tom, thank you for the great review! We're glad to know Brian's knowledge and dedication made a positive impact on your visits to Mercedes-Benz of Natick. We appreciate the feedback and look forward to seeing you again! Have a great ride!

October 27, 2023

Dealership Rating

Employee Rating

If I could give a zero , I would . Very rude. Don’t understand about quality and time! Very rude. Don’t understand about quality and time! More

by Cjulien123

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Other Employees Tagged: Kolls Oloko, Sales -poor

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Nov 01, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the review. I'm sorry to hear we didn't leave you with a better impression and would like the opportunity to get some additional details about your experience so I can make sure I'm addressing the situation appropriately with our team. If you have a moment, would you please reach out to me directly? Thanks again, Fahad Arshad - General Manager - farshad@herbchambers.com

October 27, 2023

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Employee Rating

Great communication with Brian with him letting me know the status update of my repairs in real time. the status update of my repairs in real time. More

by Lisa

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 30, 2023 -

Mercedes-Benz of Sudbury responded

Hey Lisa, thank you for the positive review! We're glad to know Brian kept you well-informed about your repairs at Mercedes-Benz of Natick. We'll see you next time! Have a great day!

October 23, 2023

Dealership Rating

Employee Rating

We just leased a vehicle…Charles S. Was great. We have worked with him for the last 10 years or so. We find him very thorough and extremely knowledgeable about Mercedes. He is alwa Was great. We have worked with him for the last 10 years or so. We find him very thorough and extremely knowledgeable about Mercedes. He is always a pleasure to with with! More

by Suzanne

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Charles Scrymgeour, Jonny Pham

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Oct 24, 2023 -

Mercedes-Benz of Sudbury responded

Hi Suzanne! It's wonderful to know that Charles has been able to provide you with such great service over the years at Mercedes-Benz of Natick. We appreciate your loyalty and look forward to continuing our relationship in the future!

September 25, 2023

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Employee Rating

Great job done Very professional I will go back to them when need I appreciate the services, thank you them when need I appreciate the services, thank you More

by mcvbusiness

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Workmanship

Service Time

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Recommend Dealer

Yes

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Sep 26, 2023 -

Mercedes-Benz of Sudbury responded

We're glad to know you had a positive experience with us at Mercedes-Benz of Natick. Your appreciation for our professionalism and services means a lot! We look forward to assisting you in the future.

September 20, 2023

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Employee Rating

Provided excellent, professional service in an expedited manner for an emergency situation. Thanks very much Brian and Javier for your assistance manner for an emergency situation. Thanks very much Brian and Javier for your assistance More

by IRELOND

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Javier Bobadilla

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Sep 21, 2023 -

Mercedes-Benz of Sudbury responded

We're glad to know our team at Mercedes-Benz of Natick was able to provide you with excellent and prompt service during an emergency situation. Your appreciation will be passed on to Brian, Javier, and the rest of the team! Safe travels ahead!