Brian Breidegam
Brian Breidegam at Mercedes-Benz of Sudbury

Brian Breidegam | Page 5

Service Consultant

Mercedes-Benz of Sudbury

253 North Main St
Natick, MA 01760

4.9
206 Reviews
4.9

206 Reviews

Write a Review

206 Reviews of Brian Breidegam

February 08, 2024

Dealership Rating
Employee Rating

Excellent communication & service , quality repairs. Appreciate that they also wash the car after each service. More

by maroni_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Mercedes-Benz of Sudbury responded

Hi Maroni, we're glad to know you appreciated our communication, service and the quality of repairs at Mercedes-Benz of Natick. We always aim for top-notch customer satisfaction! Enjoy your freshly washed car after each visit!

January 26, 2024

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Great service great service person The service person couldn’t have been more helpful in explaining why Mercedes windshield wipers were special More

by Phillip.Kaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Mercedes-Benz of Sudbury responded

Phillip, we're glad to know you had a great experience with our service team at Mercedes-Benz of Natick. We look forward to serving you again! Have a great ride!

January 05, 2024

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Employee Rating

The staff at this dealership could not have been more helpful or professional, with a special shout out to Brian, who fit me in for a service to repair and replace a part that was malfunctioning on my ga More

by Docrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2024

Mercedes-Benz of Sudbury responded

We're delighted to know our team, especially Brian, was able to assist you promptly and efficiently at Mercedes-Benz of Natick. It's great that we could take care of your car issues in one visit! Thanks for the review - enjoy your clean ride!

December 30, 2023

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The service team at MB Natick are a premium service provider. They are an Important part of my Mercedes ownership experience. When I need them they make things happen. More

by Dean
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Recommend Dealer
Yes

Other Employees Tagged: Steve Boston, Fred Romsey, Jonny Pham , Luis Aguasvivas, Abdul Khalid

Jan 03, 2024

Mercedes-Benz of Sudbury responded

Dean, we're delighted to know that our service team at Mercedes-Benz of Natick has been an integral part of your ownership experience. We'll always be here when you need us!

December 24, 2023

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Brian from the service department delivered outstanding support. He assisted me in scheduling the appointment and ensured that the issue was thoroughly addressed. It was truly a five-star experience! More

by Larry
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Mercedes-Benz of Sudbury responded

Hey Larry, thank you for the 5-star rating! We're delighted to know that Brian from our service department provided you with outstanding support at Mercedes-Benz of Natick. We always aim for a five-star experience! Safe travels!

December 23, 2023

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Great polite people when buying car but when I had problem with car I never felt so disrespected and treated so rudely in my life dealing with this dealer. Dont buy used car here please go elsewhere More

by John
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Fred Romsey, Teddy Tsamis , Luis Aguasvivas, Abdul Khalid

Jan 02, 2024

Mercedes-Benz of Sudbury responded

John, We're sorry to hear about your experience. We strive for respect and professionalism in all interactions, so it's dismaying to learn that you felt otherwise. Your feedback is important as we continually aim to improve our service quality. Please reach out directly if you're open to discussing this further or have any other concerns. Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com

December 13, 2023

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Excellent service. I usually work with Brian, in the service department, he always goes the extra mile, getting timely appointments, communicating status, etc. Brian is More

by caroltesconi
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2023

Mercedes-Benz of Sudbury responded

Hi Carol! We're so glad to know that Brian has been able to provide you with such excellent service at Mercedes-Benz of Natick. We appreciate your recommendation and look forward to serving you in the future!

December 02, 2023

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Employee Rating

Brian was great. ! I called today and even tho the service department being completely booked, Brian made sure to get my vehicle in for service. Completely satisfied, More

by Pweezy1617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Mercedes-Benz of Sudbury responded

We're glad to know that Brian was able to accommodate your vehicle for service despite our busy schedule at Mercedes-Benz of Natick. It's great to hear about your satisfaction and the excellent communication you experienced. Thanks for rating us 10/10!

November 20, 2023

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Brian delivers excellent friendly , knowledgeable service …over the years I have been confident in his work More

by Paulreuter
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Mercedes-Benz of Sudbury responded

Paul, it's great to know that Brian has consistently provided you with excellent service at Mercedes-Benz of Natick. We appreciate your trust and loyalty over the years!

November 19, 2023

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Employee Rating

Brian at the service center is patient and very nice. Keeps you updated on what’s going on with your vehicle More

by Mylesfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yatin Kamble…super knowledgeable and helpful

Nov 21, 2023

Mercedes-Benz of Sudbury responded

Thank you for the 5-star rating! We're glad to know that Brian provided you with excellent service. We appreciate your feedback and look forward to serving any future needs here at Mercedes-Benz of Natick!

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