Brian Boyd

I would caution all to use extreme caution with this dealership. They will make promises they won’t keep, they do not disclose damage or issues, and overall are not trustworthy and demonstrate very shad dealership. They will make promises they won’t keep, they do not disclose damage or issues, and overall are not trustworthy and demonstrate very shady business practices. More

by dugan.rec Verified Customer Verified Customer

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I've had a few mishaps with your service department, but nothing they didn't take care of, sometimes hard to get straight answers. But overall they are better than other services departments I have worked w nothing they didn't take care of, sometimes hard to get straight answers. But overall they are better than other services departments I have worked with. Sales has been very nice to work with, very nice group of people to work with. More

by BLAKE_HARRIS Verified Customer Verified Customer

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Decent service from sales. During the draw up of contract of sale there were multiple lines of charges that were not explained and missing reductions based on previous discussi During the draw up of contract of sale there were multiple lines of charges that were not explained and missing reductions based on previous discussions. More

by chrisw Verified Customer Verified Customer

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Was generally a nice experience. Dallas was nice, and so was Logan (though I forget Logan's last name). Car drove nice all the way back to Missouri! Dallas was nice, and so was Logan (though I forget Logan's last name). Car drove nice all the way back to Missouri! More

by jg100796 Verified Customer Verified Customer

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Absolute worst experience buying a car at Brent Brown Toyota. Financing was rushed to get things signed. Had to keep messaging them to find out any updates. Took over a week to get final word that deal w Toyota. Financing was rushed to get things signed. Had to keep messaging them to find out any updates. Took over a week to get final word that deal went through and even then had to come in and re-sign things at a higher rate and monthly. Highly encourage everyone to shop elsewhere. The people in this place place nice and act friendly until papers are signed but they are not your friend. Will not be buying here again, and will certainly not recommend anyone. More

by NINE2NINE Verified Customer Verified Customer

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Excellent service, our seller helped us throughout the negotiation process. It has been a wonderful experience for us, we would definitely do business with you again and we recommend you 100% THANK YOU negotiation process. It has been a wonderful experience for us, we would definitely do business with you again and we recommend you 100% THANK YOU More

by JODIBOMA Verified Customer Verified Customer

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Awesome experience! I was an out of state buyer and after a few logistical hiccups, everything thing went smooth. I flew in from Colo. hitched a ride to Brent Brown wher I was an out of state buyer and after a few logistical hiccups, everything thing went smooth. I flew in from Colo. hitched a ride to Brent Brown where Brock met me in the showroom. After looking at the car, test driving, and signing docs, I was on the road back to Denver within 60 minutes. Love the vehicle and appreciate the service and support I got from the BB team! Thank you Brock and Dallas! More

by dsingh5 Verified Customer Verified Customer

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We unexpectedly found a car that we thought was a good deal for us, but didn't get our Toyota loyally rebate for previous Toyota owners for buying three Toyotas deal for us, but didn't get our Toyota loyally rebate for previous Toyota owners for buying three Toyotas More

by docwhittaker Verified Customer Verified Customer

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The only dealership I will ever buy a car at! !!! The overall experience was absolutely stellar. I feel like they really listened to my wants and needs and made the whole experience really easy. !!! The overall experience was absolutely stellar. I feel like they really listened to my wants and needs and made the whole experience really easy. More

by Brian B Verified Customer Verified Customer

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Good suggestions for cars, warranties, etc. Helpful with new car features. Lack of high pressure. Helpful with new car features. Lack of high pressure. More

by lrdnsmith Verified Customer Verified Customer

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