Brett Ritchie
Brett Ritchie at Yark Subaru
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Brett Ritchie

Finance Director

Yark Subaru

6141 Central Ave
Toledo, OH 43615

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49 Reviews

Raised in Toledo, Brett has been at Yark Automotive since 2018. In his role at Yark, he enjoys interacting with customers and working with his coworkers. In his free time, he enjoys playing guitar. His favorite car is the classic NSX.

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49 Reviews

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49 Reviews of Brett Ritchie

May 08, 2024

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Brett Richie was less than forthcoming in regards to explaining the costs involved with the extended warranty to my wife and I. We haven't purchased a new, used vehicle in over 10 years, I was a bit slo More

by fritz.bush57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mia Knicely

May 09, 2024

Yark Subaru responded

We're sorry to learn about your experience with the extended warranty process. We aim for transparency and will take this feedback into account moving forward. However, we're glad you had a positive interaction with Mia and found our team welcoming at Yark Subaru! Thank you for sharing your thoughts, and please feel free to reach out to us so that we can address your concerns directly.

May 10, 2024

fritz.bush57 responded

If I owned the Yark Auto Group, I wouldn't have a Finance Director like Brett Richie represent my company. It appears that Brett Richie didn't fully appreciate me as a customer providing his paycheck. Our monthly payment went up as well as our interest rate. My wife is disabled, though can still drive. She wants to have her independence and looks forward to returning to drive for Lyft or Uber. She was supposed to make the $339.00 payments, which are now going to be $448.00 per month. Shame on Brett for making her dream more difficult. There's not much the Yark Auto Group can do in our minds to correct this wrong by Mr. Richie. I/we don't recommend Brett Richie as a Finance Director. Way to go Brett, your Bait and Switch worked. You must feel very proud.

February 10, 2024

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Jay was wonderful, helped me find the right model and answered all my questions. I really appreciate all his help! More

by juliefaunt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Byers

Feb 12, 2024

Yark Subaru responded

Julie, we're delighted to know Jay was able to assist you in finding the right model at Yark Subaru. Thanks for your kind words and feel free to reach out if you have any more questions!

January 25, 2021

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Over all experience I can say was good. Kody Robinson made of out first experience confortable easy and showed enthusiasm in what he was doing and by fallowing up with the sale and be a drain people I c More

by EVELALCAZAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Araya Berhane , Kody Robinson

Jan 26, 2021

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 25, 2021

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Very fair, honest, helpful, accommodating. The sales person possessed all of these qualities. He genuinely seemed interested in everything I was looking for. I was very satisfied More

by Tom Hoover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Araya Berhane , Tyler Rayford

Jan 26, 2021

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 18, 2021

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Yark Subaru is a great place to buy a car! Everyone from sales to finance are pleasant to work with. The service department is also friendly whenever I need it. After bringing my new car home, Brent went t More

by Christine P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kendrick, Brent Cornwell , Alex Penn

Jan 19, 2021

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 17, 2021

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Very happy with our experience at Yark Subaru. Everyone we dealt with was helpful. We are very pleased with our purchase of a new Subaru Crosstrek! More

by 2doxies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cameron Myler

Jan 19, 2021

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 14, 2021

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We felt like Mia really wanted to know what we needed in a car and was very knowledgeable about all the Subaru models in a way that made us confident in our purchase. More

by MMM73105
Recommend Dealer
Yes

Other Employees Tagged: Mia Knicely, Araya Berhane

Jan 15, 2021

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 13, 2021

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The service was initially quick and speedy. The best part was the finance guy. He was very helpful and worked with me. Overall it was a good experience. Great prices and great quality. More

by Scott
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Cook

Jan 14, 2021

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 08, 2021

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Very friendly people to work with. Quick response to my online inquiry and had everything ready in just a few hours. Answered all my questions and delivered a great new car. Thank you. More

by CBOEHMER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Cook, Araya Berhane

Jan 11, 2021

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 04, 2021

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Excellent, prompt service and advice. Easily accessible from US23 and I-475, with well-organized and appropriate COVID-19 precautions. Lowest prices within 100 miles. More

by SC Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Araya Berhane , Jennifer Painter

Jan 06, 2021

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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