Brett Paul
Brett Paul at Valley Buick GMC

Brett Paul

General Manager

Valley Buick GMC

7500 145th St W
Apple Valley, MN 55124

4.8
108 Reviews
4.8

108 Reviews

Write a Review

Dealership Experience

23 yrs, 6 mos

Industry Experience

23 yrs, 6 mos

108 Reviews of Brett Paul

November 20, 2024

Dealership Rating
Employee Rating

From the welcome I received to the service they performed on my truck, I’ve always been very happy with the service I received from them. The follow up from them was very nice to get . More

by boedj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Valley Buick GMC responded

Thank you for your wonderful feedback! We're delighted to hear that you've always been happy with the service you've received at Valley Buick GMC of Apple Valley, especially for your truck. Our team strives to provide excellent service and meaningful follow-ups, so your kind words are truly appreciated. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 19, 2024

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Employee Rating

Service manager Alex called and kept me informed as to what would be the best course of action More

by bemis001
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 21, 2024

Valley Buick GMC responded

Thank you for your wonderful feedback! We're so glad to hear that Alex, our service manager, kept you informed during your experience at Valley Buick GMC of Apple Valley. We value clear communication and strive to provide the best service for our customers. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 09, 2024

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Employee Rating

They told me what what service was coming due on my vehicle and fix the problem I had it in for More

by mayski
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Heather Swanson

Nov 12, 2024

Valley Buick GMC responded

Thank you for your great review! We’re glad to hear that we were able to inform you about the upcoming service for your vehicle and resolve the issue you were experiencing. At Valley Buick GMC of Apple Valley, we strive to keep our customers informed and ensure their vehicles are in top condition. We look forward to seeing you again for your next service! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 08, 2024

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Great service experience. Highly recommend. I have been going for yesrs and am slwsys highly satisfied. Everyone very helpful and friendly. More

by kathymarinello
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 11, 2024

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your great service experience at Valley Buick GMC of Apple Valley. Your continued loyalty means a lot to us! We look forward to serving you again in the future. Sincerely, The Team at Valley Buick GMC of Apple Valley

November 06, 2024

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Always courteous. Quick diagnosis and options for service. Try to accommodate with courtesy car if Available!! More

by paulsenpack
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 08, 2024

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your feedback about the courteous service and quick diagnosis you experienced at Valley Buick GMC of Apple Valley. We're glad to know that our efforts to accommodate you with a courtesy car were appreciated. We look forward to seeing you again for your next service! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 05, 2024

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Employee Rating

From the minute I walked in, I was welcomed and felt like i was family. My current car (Kia Soul) was having major issues and numerous light were on the dash, and the car would just stop as I was drivin More

by demi2829
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Randy Rue, Connor Wickenhauser, Heather Swanson, Joel Mullett , Steve S- Service Technician

Nov 06, 2024

Valley Buick GMC responded

Thank you so much for your detailed and wonderful review! We're thrilled to hear about your experience at Valley Buick GMC of Apple Valley. It's fantastic that Connor, Heather, Randy, Steve, Brett, and Joel could provide you with the support and honesty you needed during your car search. We're dedicated to ensuring our customers feel like family and prioritize their safety, so we're glad we could provide you with a safe vehicle until your new 2025 Buick Encore is ready. We truly appreciate your trust in us and look forward to serving you for years to come! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 04, 2024

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Great service there, they don't try to sell you things that don't need to be done. Quality dealership. More

by jomarthaler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Wickenhauser, Scott Soller, Joel Mullett , Stephen, service writer, excellent

Nov 06, 2024

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Valley Buick GMC of Apple Valley. Our team strives to provide honest and quality service, ensuring our customers feel valued. We appreciate your support and look forward to serving you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 27, 2024

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10th vehicle purchased from Valley GMC. Awesome experience with great people!! Highly recommend Valley GMC!! More

by psjohnson0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Condon, Joel Mullett

Oct 29, 2024

Valley Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an awesome experience with your 10th vehicle purchase at Valley Buick GMC of Apple Valley. Your loyalty and recommendation mean a lot to us. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 26, 2024

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As always the process was extremely fast. Daneel was knowledgeable about the truck and had answers for all of my questions quickly. The buying process took 30/45 minutes with Joel and I was o More

by Kmr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Mullett , Daneel, R

Oct 29, 2024

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that your experience with Daneel and Joel was seamless and efficient. At Valley Buick GMC of Apple Valley, we pride ourselves on our knowledgeable staff and quick service. We truly appreciate your recommendation and look forward to welcoming you back for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 25, 2024

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Employee Rating

You guys took great care of us! Thank you so much! I will definitely recommend More

by keithrh44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

Valley Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley. Your recommendation means a lot to us! We look forward to seeing you again soon. Sincerely, The Team at Valley Buick GMC of Apple Valley

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