106 Reviews
Write a ReviewDealership Experience
23 yrs, 6 mos
Industry Experience
23 yrs, 6 mos
106 Reviews of Brett Paul
November 09, 2024
They told me what what service was coming due on my vehicle and fix the problem I had it in for vehicle and fix the problem I had it in for More
Other Employees Tagged: Heather Swanson
November 08, 2024
Great service experience. Highly recommend. I have been going for yesrs and am slwsys highly satisfied. Everyone very helpful and friendly. Highly recommend. I have been going for yesrs and am slwsys highly satisfied. Everyone very helpful and friendly. More
Other Employees Tagged: Randy Rue, Scott Soller, Heather Swanson, Tom Stensrud, Joel Mullett
November 06, 2024
Always courteous. Quick diagnosis and options for service. Try to accommodate with courtesy car if Available!! Quick diagnosis and options for service. Try to accommodate with courtesy car if Available!! More
Other Employees Tagged: Randy Rue, Scott Soller, Heather Swanson, Tom Stensrud, Joel Mullett
November 05, 2024
From the minute I walked in, I was welcomed and felt like i was family. My current car (Kia Soul) was having major issues and numerous light were on the dash, and the car would just stop as I was drivin like i was family. My current car (Kia Soul) was having major issues and numerous light were on the dash, and the car would just stop as I was driving or turning a corner. So it was not very safe to be driving at all. Connor made sure I talked to Heather in the service isle to get her opinion as I brought in a sheet from Autozone checking all the lights and batteries and she was honest and didn’t hold back as to what she thought with the information I provided. She even said, without getting into it, I can’t 100% tell you what is wrong, but it doesn’t look good. Connor sense my anxiousness and he then had me speak with Randy the service manager and he advised me as well on how bad the issue was. I was still a bit anxious about it, so Connor suggested we talk to Steve who is one of the most amazing service techs there. He listened to me and was honest as to what he thought was wrong with my Kia and didn’t hold back on how much it would be to fix and suggested I just buy a new car! He even said, I’ll sell you one. I loved the sense of humor and the honest advice I got from everyone. Connor listened to my concerns and immediately got to work on helping me find a car that would work best for my needs. Brett came over and said hello as he was walking by which was so great. Joel is amazing in finance he worked out a rate and explained everything, all the options and what he felt would be best for us. The staff at Valley went above and beyond to help me and my husband find a car that would fit our needs and our budget as we were not looking to get one. Like I told Connor, “This was not on my Bingo card today!” The best part, my new car would not be ready but Valley ensured I would have a safe car to drive until they could get me into my new 2025 Buick Encore. Connor said, “We here at Valley, will not let you drive your previous car anymore, it’s not safe at all. We will make sure you have something to drive.” From all my interactions with Heather, Randy, Steve, Brett, Joel, and Connor they made made me feel that Valley Buick GMC really cares about their customers and treats them like family. This dealership has just gained a customer for life. More
Other Employees Tagged: Randy Rue, Connor Wickenhauser, Heather Swanson, Joel Mullett , Steve S- Service Technician
November 04, 2024
Great service there, they don't try to sell you things that don't need to be done. Quality dealership. that don't need to be done. Quality dealership. More
Other Employees Tagged: Connor Wickenhauser, Scott Soller, Joel Mullett , Stephen, service writer, excellent
October 27, 2024
10th vehicle purchased from Valley GMC. Awesome experience with great people!! Highly recommend Valley GMC!! Awesome experience with great people!! Highly recommend Valley GMC!! More
Other Employees Tagged: Tim Condon, Joel Mullett
October 26, 2024
As always the process was extremely fast. Daneel was knowledgeable about the truck and had answers for all of my questions quickly. The buying process took 30/45 minutes with Joel and I was o Daneel was knowledgeable about the truck and had answers for all of my questions quickly. The buying process took 30/45 minutes with Joel and I was on my way. Very professional group at Valley GMC. Would recommend Valley Buick GMC More
Other Employees Tagged: Joel Mullett , Daneel, R
October 25, 2024
You guys took great care of us! Thank you so much! I will definitely recommend Thank you so much! I will definitely recommend More
Other Employees Tagged: Connor Wickenhauser, Joel Mullett
October 19, 2024
Excellent customer service and great value. Will definitely be back for all my vehicle service. Will definitely be back for all my vehicle service. More
Other Employees Tagged: Randy Rue, Scott Soller, Heather Swanson, Tom Stensrud
October 16, 2024
As always very helpful & great customer service! I can rely on Heather that all needed work will get done. Takes care me! I can rely on Heather that all needed work will get done. Takes care me! More
Other Employees Tagged: Randy Rue, Scott Soller, Heather Swanson, Joel Mullett