Brett Paden
Brett Paden at Faulkner Buick GMC West Chester, INC.

Brett Paden

Sales Consultant

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

5.0
88 Reviews
5.0

88 Reviews

Write a Review

Dealership Experience

15 yrs, 1 mo

88 Reviews of Brett Paden

January 22, 2025

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I worked with Brett Paden and Ken Kovack on the lease of a 2024 Sierra EV. From start to finish, they were helpful, friendly, responsive, and nice to work with. I've been a lifelong car enthusiast who loves More

by TFB150
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Recommend Dealer
Yes

Other Employees Tagged: Ken Kovack

Jan 23, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the awesome review! We're so glad to hear that Brett and Ken made your experience a great one, especially knowing how thorough you are when shopping for a "good deal"! It’s fantastic to know they were able to meet your needs and provide top-notch service. We appreciate your trust and look forward to working with you again in the future! Enjoy your 2024 Sierra EV!

December 28, 2024

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Excellent service. Easiest car purchase I have ever experienced. Highly recommend this team if you are looking for a new SUV. More

by Shulnick
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Recommend Dealer
Yes
Dec 30, 2024

Faulkner Buick GMC West Chester, INC. responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

December 21, 2024

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I have bought multiple cars at Faulkner since the 90’s. Always the best in sales and service More

by DEBBIEPADEN1
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Recommend Dealer
Yes
Dec 23, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued trust and loyalty to Faulkner over the years! We’re honored to have been part of your car-buying journey since the 90s, and we truly appreciate your kind words about our sales and service teams. Your satisfaction means the world to us, and we look forward to continuing to serve you for many more years to come!

December 13, 2024

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Greeted in a professional manner and registered quickly. Waited about an hour for service to be completed More

by SJW33282
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Recommend Dealer
Yes
Dec 16, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your feedback! We're glad to hear that you were greeted professionally and that the registration process was quick. We appreciate your patience during the service, and we’ll continue working to ensure timely completion in the future. Thank you for choosing us, and we look forward to serving you again!

November 25, 2024

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I had never been to the Faulkner Buick GMC dealer. Yet, after one conversation with Brett Paden, I had high expectations of the dealership itself. It was clean, neat and very professional looking. I c More

by mrsjacquelineholmes
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Recommend Dealer
Yes
Nov 27, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your thoughtful and detailed review! We're thrilled to hear that Brett made such a positive impression and that the dealership met your expectations in terms of professionalism and atmosphere. It's great to know that the family-friendly touches, like the toy car, resonated with you as well. We truly appreciate your kind words about Brett, and we’re proud to have him on our team—thank you for recognizing his dedication to providing excellent service! We look forward to welcoming you back to the dealership in the future.

November 13, 2024

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Good service and care. Appreciated shuttle service as well. My service consultant was very accessible throughout More

by frank
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Recommend Dealer
Yes

Other Employees Tagged: Vincent cavalcante

Nov 14, 2024

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us, Frank! If there is anything else we can do to help just let us know! Have a great day!

October 30, 2024

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Easy to do business with. Excellent customer service from honest and trustworthy team of people. Highly recommend Faulkner group as I have purchased from two separate dealers More

by COCKERRF
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Recommend Dealer
Yes
Oct 31, 2024

Faulkner Buick GMC West Chester, INC. responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

October 25, 2024

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It was a smooth purchase. Very professional service and great people to work with. Nice experience. More

by EJPEARCE2
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Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Ellie Kerchner

Oct 28, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

October 07, 2024

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Leslie is the Best. Give her a raise and name a new car after her More

by PHILIPAULD
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

Oct 08, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Philipauld! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 02, 2024

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Very easy to work with very professional answers all questions and at the end you feel like friends More

by CARRHAUL
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Recommend Dealer
Yes

Other Employees Tagged: John Simonelli

Oct 02, 2024

Faulkner Buick GMC West Chester, INC. responded

Hi Carrhaul. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

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