Brett Melancon

From start to finish the process was a pleasure and Zach and the entire team were very knowledgeable and helpful! and the entire team were very knowledgeable and helpful! More

by BRETTRHODES Verified Customer Verified Customer

Report | Print

I am very annoyed by the service this department has given me in the past. As I said earlier I was told my tires were rotated on a previous visit. Once I got home I started checking out the tires to m given me in the past. As I said earlier I was told my tires were rotated on a previous visit. Once I got home I started checking out the tires to make sure they were rotated. However, there is a tire that I scraped. So I realized that the tire that was scraped and on the driver's side of my car was never rotated because that tire was still in the same spot. I had to return to Crown to have the tire rotation job performed and made sure they did the job before I left Crown, for a second time. I feel that the people in the service department do not do their jobs. I can tell you this much too, in the future, they will be giving me the parts that they change on my Yukon to make sure that the work was actually performed and the new parts are on my car. It is is easy for them to say the job is done and for it not to be done at all unless you request the old parts that are being changed. It is ashamed that you can't have trust with the people performing work in your SUV/car. More

by MTHOMAS1989 Verified Customer Verified Customer

Report | Print

If you’re thinking of buying a new truck, I would definitely recommend Scott Sparks as your sales person and Danette as your service advisor. They are both courteous and professional. I highly recom definitely recommend Scott Sparks as your sales person and Danette as your service advisor. They are both courteous and professional. I highly recommend them. More

by ahey76 Verified Customer Verified Customer

Report | Print

They always take great care of us and we have bought many cars from them for years cars from them for years More

by STEVE.HAGSTETTE Verified Customer Verified Customer

Report | Print

The repair to my rear bumper was beautifully done. When my car was returned to me it was also cleaned inside and out. It was so shiny beautiful! Great job thank you!! When my car was returned to me it was also cleaned inside and out. It was so shiny beautiful! Great job thank you!! More

by hollybaker40 Verified Customer Verified Customer

Report | Print

Everyone at the body shop was excellent to deal with, very knowledgeable and helpful. Very satisfied with the repair work. very knowledgeable and helpful. Very satisfied with the repair work. More

by THOMASARCEMENT Verified Customer Verified Customer

Report | Print

I have always when happy with the service as well as the Communication they offer. They really do go above and beyond. Communication they offer. They really do go above and beyond. More

by MBUSENLENE Verified Customer Verified Customer

Report | Print

Sparky, Todd, and Kimble did a great job in taking care of the paint issue I had with my truck. I really appreciate them making things right! of the paint issue I had with my truck. I really appreciate them making things right! More

by ericjstrat Verified Customer Verified Customer

Report | Print

After a very disappointing experience with my salesperson, the people in the collision center, BRITNI CLARK, BRETT MELANCON, and JESSE BREAUX, absolutely changed my opinion for the better about C salesperson, the people in the collision center, BRITNI CLARK, BRETT MELANCON, and JESSE BREAUX, absolutely changed my opinion for the better about Crown Buick GMC. These are the kind of Customer focused people that make all the difference! The kind that keep Customers coming back! More

by PSFSR Verified Customer Verified Customer

Report | Print

Thanks Brett for accommodating me I appreciate your help. THANKS AGAIN. I'll follow up. help. THANKS AGAIN. I'll follow up. More

by KIESHASEALS Verified Customer Verified Customer

Report | Print