170 Reviews of Brett McKinley
November 01, 2024
We just purchased a beautiful 2025 Audi sedan from Audi Ontario. Anthony Lee, our sales representative, was the most patient, courteous, and accommodating sales person. Anthony worked with us and gave us t Ontario. Anthony Lee, our sales representative, was the most patient, courteous, and accommodating sales person. Anthony worked with us and gave us the best deal possible. Everyone there was very friendly and made our experience so great. We would recommend you speak to Anthony if you’re looking for an Audi and the best deal possible. More
Other Employees Tagged: Emil Iltchi, Anthony Lee, Rigo Hernandez
August 26, 2024
I was greeted, welcomed as soon as I walked in. My auto specialist was Jose Gastelum he was professional and knowledgeable about my inquiry of the Audi A3 before purchase. He answered all my questi My auto specialist was Jose Gastelum he was professional and knowledgeable about my inquiry of the Audi A3 before purchase. He answered all my questions and we test drove 4 different vehicles. He was patient, willing to assist he showed me all the features in the vehicles, made sure my purchase was completed in a timely manner. More
Other Employees Tagged: Jose Gastelum, Rigo Hernandez , Simon Hwang
August 21, 2024
People that work and runs this dealership are exceptional. Anthony (sales), Brett (GM) and Rigo (finance) made buying a car a breeze. No pressure no problem and no xx... just direct to the point. exceptional. Anthony (sales), Brett (GM) and Rigo (finance) made buying a car a breeze. No pressure no problem and no xx... just direct to the point. Come check them for your Audi dream car. More
Other Employees Tagged: Anthony Lee, Rigo Hernandez
August 17, 2024
Farzy Rashid helped me with the purchase of Audi A5 convertible. Worked with me throughout the process. I started with a seemingly absurd low purchase price suggestion which was nicely addressed. No in convertible. Worked with me throughout the process. I started with a seemingly absurd low purchase price suggestion which was nicely addressed. No indirect insults or anything but nicely and professionally declined by him and his team only for me to realize later that I was not including the remaining loan on my trade in. That allowed me to go back and renegotiate and his team was willing to entertain my 2nd visit that ended up me buying the beautiful car. Still running strong :). More
Other Employees Tagged: Farzy Rashid, Anthony Lee
August 03, 2024
I appreciate that the sales representative was straight to the point and wanted to get us the best deal possible. to the point and wanted to get us the best deal possible. More
Other Employees Tagged: Anthony Lee , Rigo Hernandez
August 02, 2024
My experience at Audi Ontario was great! The staff were extremely helpful and made car buying a breeze. My salesman, Mario Granados, was the absolute best. He worked hard to ensure I got the The staff were extremely helpful and made car buying a breeze. My salesman, Mario Granados, was the absolute best. He worked hard to ensure I got the car I wanted; so responsive to all of my questions in regards to the car and the buying process. I highly recommend Mario and everyone at Audi Ontario. More
Other Employees Tagged: Mario Granados , Vanessa
June 01, 2024
I recently leased a car from Audi Ontario, and I couldn't be happier with the experience. Farzy Rashid, the Lease Retention Manager, made the entire process incredibly smooth and effortless. He handled all t be happier with the experience. Farzy Rashid, the Lease Retention Manager, made the entire process incredibly smooth and effortless. He handled all the details, so all I had to do was show up with the money (obviously) and sign the paperwork. Farzy's professionalism, efficiency, and dedication to customer satisfaction were evident throughout the process. I highly recommend Audi Ontario and especially Farzy Rashid for anyone looking to lease a vehicle. Thank you for making this such a positive experience! More
Other Employees Tagged: Farzy Rashid, Rigo Hernandez
March 09, 2024
Farzi Rashid really took care of my daughter in purchasing her first car from a dealership. As a mother, I just came along to help with the limited knowledge I have with regards to price, interest purchasing her first car from a dealership. As a mother, I just came along to help with the limited knowledge I have with regards to price, interest rates, etc. We had some difficulty with getting a full coverage car insurance policy. This was NOT the dealership’s fault, but an issue in California in general. Little did we know, it would take almost 3 weeks to get a full coverage policy. We were worried we’d lose the car due to the wait on the policy effective date. But Farzi and Audi Ontario worked with us and secured the car for us. They didn’t have to do that, but they were more than willing to. Today we were able to finish the transaction and get the car!!!! It was probably the smoothest car purchase ever. Everybody involved was very honest, professional, accommodating, kind and took the time to explain everything without being pushy. 10 out of 10, I highly recommend Audi Ontario. Thank you Farzi, for helping my daughter and making this purchase happen.🙏 More
Other Employees Tagged: Farzy Rashid, Marcos Ramos
February 20, 2024
I have never written such bad review for a car dealership but I feel like I should. I want everyone who is going to purchase their cars from this dealership aware of these and avoid getting cars from them. but I feel like I should. I want everyone who is going to purchase their cars from this dealership aware of these and avoid getting cars from them. My overall shopping experiences in this Audi Ontario dealership was horrible, disgusting and very dissatisfied. You wont believe how bad the services you will receive from such a big automotive group -Walter’s automotive group (est 1964). Here’s the why: 1. Misrepresentation and Auto Fraud & ”Bait and switch" advertising practices

 Their sales and finance department do not have good knowledges what they are selling and offering. They lied about the EV incentives and our car lease return in order to trick us to sign the contract. They used the trusts from customers to close their deals.

Shawn Nabi was the sales rep who sold us the Audi car and he had stopped responding to our texts, phone call after we found out he lied many things to us when we signed the paper. And the Javier Rodriguez, finance manager, was being pushy and lied about the lease car return when we signed the contract as well.
 Recommendation: Record every single words from them if you really want to get a car from them. But keep in mind they don’t admit their lies. 2. Unprofessional customer services 

One of the Sales managers, Brett McKinley tried to step in the case, but he really pissed us off. His attitudes and his words were extremely rude and unprofessional. He said “Yeah, go ahead and feel free to post it on the social media” 

 But Credit to Chris Blair, he is very professional and knows how to calm angry customer.
 3. They never follow up 

We had to make 4- 5 trips(2 hours drive each) and at least 3 -4 time calls to follow up the case. They promised they will give us a call back to talk about their cases. We even gave them extra days but no phone calls from them at all. I don’t see any sincerity at all and I think they should be exposed. It is really Funny that they said they are helping us to make our car lease return easier and convenience but their lies are just making us very inconvenient. With all these events, it proves me that there is no way as a customer to trust this automotive group even they have such long history. And it's pretty clear that they don’t really care about their customers and keep what they're promised. I feel like I got tricked to sign the car contract. ** If you want to be the next one, feel free to purchase the cars from them. More
Other Employees Tagged: Chris Blair, Javier Rodriguez , Shawn Nabi