Brett Benson | Page 9

Grand Prairie Ford succeeds in having great people. I must say being a car guy the purchase process at Grand Prairie Ford was painless and rather enjoyable. This was my first time to use the internet f I must say being a car guy the purchase process at Grand Prairie Ford was painless and rather enjoyable. This was my first time to use the internet for a vehicle selection and purchase. Jackie Mercer was particularly helpful, knowledgeable and a real asset in my experience. Jackie’s follow up timing was perfect. Silvio Martini in the finance department I believe to be another asset both for the customer and for Grand Prairie Ford. He did indulge me in talking about the car business. This was important to me in that I use to be a salesman from decades past. I will recommend Jackie, Silvio and Grand Prairie Ford to anyone who is in the car market. More

by even62 Verified Customer Verified Customer

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From the time I entered the door everyone was oh so helpful and worked with me and got me the best deal I could possibly get helpful and worked with me and got me the best deal I could possibly get More

by Josephco_le Verified Customer Verified Customer

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Dealership staff was helpful and Jose (Joey) was quick to help and assist us while we worked through pricing and discounts help and assist us while we worked through pricing and discounts More

by AWILSON.IMR Verified Customer Verified Customer

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I was given a final paper to sign with agreement but after I agreed on other changes and waited four (4) hours for financing in my 7 hour daily wait, the agreed terms were incorrect. I was given a verb after I agreed on other changes and waited four (4) hours for financing in my 7 hour daily wait, the agreed terms were incorrect. I was given a verbal and I should have seen the writing on the wall but I was hungry, tired and the only person in the dealership. I got home and was to return with a check and thank goodness I did because the agreemeent was not changed and after eating, resting and talking to my bank, our number was incorrect. I am glad I have people in my life that watch over me as a person. Salesman was very sweet but had zero skills but to watch to the sales manager and try and "work some magic". The process was un necessary as they had maybe 5 customers total. I called the next morning and it took several times to get financing to answer. At this point, I was done. I came back to get my vehicle. The salesman and manager lied to my face about my plates that it was "standard policy" to give customer their old license plates. I have purchased over 20 vehicles and sale livestock trailers for Elite - rule #1 in sales is to be you and be honest. I even asked another gentleman about it and he was honest and told me "wr trash all plates." More

by mdebordecounseling Verified Customer Verified Customer

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The person in finance really helped me get a good deal and for that I am grateful. and for that I am grateful. More

by tsukizuki94 Verified Customer Verified Customer

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I want to start off with how AWESOME 🤩Jackie is! ! he was so helpful when I arrived & thanks to Jackie I came out the ford dealership with a brand new ford mustang!!! that I am absolutely in love wit ! he was so helpful when I arrived & thanks to Jackie I came out the ford dealership with a brand new ford mustang!!! that I am absolutely in love with! thank you Jackie for never giving up on me and making me feel so welcomed! all the best to you and your family! 🤗 More

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Recently bought a 2024 Ranger XLT. Josh McGee was the salesman who helped me throughout the entire process, he was very helpful and eager to help me get what I wanted. I know I was pro Josh McGee was the salesman who helped me throughout the entire process, he was very helpful and eager to help me get what I wanted. I know I was probably not the easiest customer to deal with. I kept changing my mind but he continued to work with me and made sure I was satisfied. I appreciate everyone making it an easy process once I actually made up my mind. They have a large selection of vehicles which was good to see, I went to a couple other dealers who didn’t have nearly the selection. Overall great experience! More

by ANDREWMETZGER Verified Customer Verified Customer

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The GP staff are Professional, friendly, and great communicators. They were very patient and understanding of my concerns, needs and wants. communicators. They were very patient and understanding of my concerns, needs and wants. More

by rolandaallen Verified Customer Verified Customer

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Enjoyed working with Jackie. He went extra miles to help us to locate a car with minimal mileage. Thank you very much. He provided all info timely and is very knowledgeable to th He went extra miles to help us to locate a car with minimal mileage. Thank you very much. He provided all info timely and is very knowledgeable to the processes including ford programs. More

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Ron Smith did an awesome job working with his manager to make sure we were able to close the deal. make sure we were able to close the deal. More

by KB Verified Customer Verified Customer

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