Brett Benson
Brett Benson at Grand Prairie Ford

Brett Benson | Page 3

Delivery/Trade Coordinator

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.9
210 Reviews

Languages Spoken

English English

4.9

210 Reviews

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210 Reviews of Brett Benson

August 31, 2025

Dealership Rating
Employee Rating

We bought 2 cars from Danny, awesome person to work with. He definitely went out of his way to show us the things and the process. Definitely recommend him when visiting here. More

by Mohsin
Recommend Dealer
Yes

Other Employees Tagged: Danny

Sep 17, 2025

Grand Prairie Ford responded

We are elated to hear about your wonderful experience purchasing two vehicles with us! It sounds like our team member truly made a positive impression by taking the time to thoroughly walk you through everything and ensure you felt comfortable with the entire process. We genuinely appreciate customers like you who recognize when our staff goes above and beyond to provide exceptional service. Your recommendation means the world to us at Grand Prairie Ford, and we're thrilled that you had such a great experience. Thank you for choosing us for both of your vehicle purchases!

August 27, 2025

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Just purchased my 5th new vehicle from Grand Prairie Ford since their grand opening in 2000. Jackie Mercer sold me 4 of them. He always tries to get me the best vehicle and the best deal for my needs. Very k More

by pattiewilson56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer , Cesar Fuentes

Sep 11, 2025

Grand Prairie Ford responded

We are excited to hear about your continued loyalty over more than two decades! Having you choose us for your fifth new vehicle purchase since our grand opening truly means the world to us. It's wonderful to know that Jackie has consistently provided you with excellent service across multiple purchases, helping you find the right vehicle at the right price for your specific needs. We appreciate your trust in our team and your recognition of the professional and caring approach we strive to deliver. Your long-standing relationship with Grand Prairie Ford is exactly what we value most, and we look forward to serving you for many years to come.

August 21, 2025

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Very good customer service. He was friendly and made a good deal. I would like to buy more in the future. More

by jayjack0813
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2025

Grand Prairie Ford responded

Thank you for your review! We are utterly delighted to hear about your positive experience with our customer service. It's wonderful to know that our team member was friendly and helped you secure a great deal. Your satisfaction means everything to us at Grand Prairie Ford, and we truly appreciate customers like you who take the time to share their experiences. We look forward to the opportunity to serve you again in the future and help you find exactly what you're looking for.

August 16, 2025

Dealership Rating
Employee Rating

Jackie was very helpful. We brought a new Escape, very nice ride. Thanks again Jackie. More

by rlopez316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2025

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with us! We are thrilled to hear that Jackie provided such helpful service during your visit. It sounds like your new Escape has made a great impression, and we hope you continue to enjoy many smooth rides ahead. Your positive feedback means a lot to our team at Grand Prairie Ford, and we appreciate you taking the time to recognize the excellent care you received.

August 15, 2025

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Employee Rating

Clean very helpfel curtious explained all apps all funziona of vehicle test drove two different vehicles got good DEAL More

by edward.pulido54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 20, 2025

Grand Prairie Ford responded

We deeply cherish your positive feedback about your experience with us. It's wonderful to hear that you found our facility clean and our team helpful and courteous throughout your visit. We're pleased that we could thoroughly explain all the vehicle features and functions, ensuring you felt confident and informed. Taking the time to test drive different vehicles is important to us, and we're delighted that this approach helped you find the right fit and secure a great deal. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your experience.

August 12, 2025

Dealership Rating
Employee Rating

My experience at GPF was outstanding because of the sincerity of Jackie Mercer and staff. The process was smooth and everyone was doing their jobs as expected by me, the consumer. More

by TILLERIA1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer, Brandon Flem

Aug 19, 2025

Grand Prairie Ford responded

We are honored to hear about your outstanding experience with our team. Your feedback about the sincerity you experienced and the smooth process means so much to us. It's wonderful to know that our staff met your expectations and provided the level of service you deserved as our valued customer. Thank you for taking the time to share your positive experience.

August 12, 2025

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Employee Rating

Inna made my first time purchasing experience fun and smooth. She was super sweet. Had a 10/10 experience. More

by dalylalor3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Inna

Aug 19, 2025

Grand Prairie Ford responded

We are pleased to hear about your wonderful first-time purchasing experience with us. It sounds like your experience was both enjoyable and seamless, which is exactly what we strive for with every customer. We're thrilled that you had such an outstanding visit and found the service to be exceptional. Your feedback about having a top-notch experience means so much to our team. We truly appreciate you taking the time to share your positive thoughts about your visit.

August 10, 2025

Dealership Rating
Employee Rating

John, Jason, and Joel provided to me what is perhaps the most efficient customer care I have ever received. I was absolutely blown away — and grateful. More

by John Moss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John (used car sales), Joel (finance), Jason (used car sales manager)

Aug 14, 2025

Grand Prairie Ford responded

We are utterly delighted to hear about your outstanding experience with our team! Your words about receiving the most efficient customer care truly mean the world to us. We understand how important exceptional service is, and we're grateful that our staff was able to exceed your expectations in such a meaningful way. It's wonderful to know that you felt both impressed and well taken care of during your visit to Grand Prairie Ford. Thank you for taking the time to share this feedback - it helps us continue providing the high-quality service our customers deserve.

August 09, 2025

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The dealership had a great selection of new cars and trucks to choose from, and it is very convenient from my home. More

by TERRY.GIDDINGS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2025

Grand Prairie Ford responded

We are thrilled to hear that you found our wide variety of new vehicles impressive and that our location works well for you. It means so much to know that we could provide you with plenty of options to choose from when selecting your vehicle. We understand how important convenience is when visiting a dealership, and we're glad that our location made your experience easier. Thank you for taking the time to share your positive experience.

August 07, 2025

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Employee Rating

Salesman was very helpful and me and my wife were able to get a brand new car at a affordable price. More

by jhoelmarquez812
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem, Ron Smith

Aug 11, 2025

Grand Prairie Ford responded

Thank you for your wonderful feedback! We are thrilled to hear that our salesman provided such helpful service and that you and your wife were able to drive home in a brand new vehicle at a price that worked for your budget. Your experience reflects exactly what we strive for at Grand Prairie Ford - combining genuine care with affordable solutions for our customers. We truly appreciate you taking the time to share your positive experience and look forward to serving you both for many years to come.

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