Brett Benson
Brett Benson at Grand Prairie Ford

Brett Benson | Page 14

Delivery/Trade Coordinator

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.9
213 Reviews

Languages Spoken

English English

4.9

213 Reviews

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213 Reviews of Brett Benson

November 17, 2024

Dealership Rating
Employee Rating

The dealership had some very kind and helpful people to assist me with find the vehicle I wanted. Thank you to Scott Smith I love my Bronco! More

by alicia.vaughn2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

Nov 20, 2024

Grand Prairie Ford responded

Alicia, thanks for your wonderful review! We're thrilled to hear that Scott and our team made your car-buying experience enjoyable. Enjoy your new Bronco, and we look forward to assisting you again in the future!

November 17, 2024

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Employee Rating

Good people who are responsive to customer needs. I have dealt with Eric Guzman in past and did not hesitate to work with him again. Good selection of used vehicles. More

by RAYGBUSH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2024

Grand Prairie Ford responded

Thank you for your feedback! We're thrilled to hear that you’ve had such a positive experience working with Eric in the past and that you felt confident returning. It's great to know that our team was responsive to your needs and that you found a good selection of used vehicles. We appreciate your continued trust and look forward to assisting you again in the future!

November 15, 2024

Dealership Rating
Employee Rating

Good customer service , Juan Flores was great and helpful , well infory and knowledgeable about the van More

by fmc525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brenda Rosas , Jose flores

Nov 18, 2024

Grand Prairie Ford responded

Thank you for your wonderful review! We're so glad to hear that Juan provided you with great service and was knowledgeable about the van. We truly appreciate your feedback and look forward to assisting you again in the future!

November 14, 2024

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Employee Rating

Excellent experience dealing with this dealership. Employees were professional, knowledgeable, and personable! I was happy with the deal and believe I was treated fairly. Do Young Kim did an exceptio More

by flyfisherman56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton, Brenda Rosas , Do Young Kim

Nov 15, 2024

Grand Prairie Ford responded

Thank you for sharing your wonderful feedback! We’re so pleased to hear that your experience with us was excellent and that our team provided you with professional, knowledgeable, and personable service. We pride ourselves on treating our customers fairly and ensuring they feel valued. We’re thrilled that you had a positive experience and look forward to assisting you again in the future!

November 09, 2024

Dealership Rating
Employee Rating

Good place to do business. Welcoming and courteous staff. Free to talk to and ready to explain any concerns. More

by Markson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton, Max Coker, Josue Cruz, Brenda Rosas, Luis Elizondo, Braylon Boudreaux , Brenda Granillo, Cameron Harris, Melissa Lang

Nov 11, 2024

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that you felt welcomed and well taken care of by our courteous staff. We pride ourselves on providing clear communication and addressing any concerns. We look forward to serving you again in the future!

November 03, 2024

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Employee Rating

Salesman did not communicate well during the deal. He went back and forth to his ‘manager’ more times than were necessary. It was infruriating! More

by jolynn1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Isaac, Jason, Clarence, and Teresa

Nov 08, 2024

Grand Prairie Ford responded

Thank you for taking the time to share your experience. We apologize for the frustration you encountered due to the lack of communication during your deal. It’s important to us that our customers feel informed and valued throughout the purchasing process. To address your concerns directly, we encourage you to contact Maricela Vera at Mvera01@vtaig.com. She is dedicated to improving our customer service and would appreciate the opportunity to discuss your experience further. Thank you for bringing this to our attention, and we hope to resolve this for you.

November 01, 2024

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Employee Rating

Good team. Ready to sell! Felt very welcomed. Definitely will be back for my next purchase! More

by joeltrevino092391
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Braylon Boudreaux , Jose Pacheco

Nov 04, 2024

Grand Prairie Ford responded

Thank you for your fantastic feedback! We're so glad to hear that our team made you feel welcomed and ready to assist you. We look forward to helping you with your next purchase! Safe travels until then!

October 27, 2024

Dealership Rating
Employee Rating

Everyone was very attentive and friendly. The customer service was great. My overall experience was excellent! I will definitely return to GPF in the future! More

by ruby.jaimes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem, Ron Smith

Oct 29, 2024

Grand Prairie Ford responded

Thank you so much for your wonderful review! We’re delighted to hear that our team provided you with attentive and friendly service. Your satisfaction is our priority, and we can’t wait to welcome you back in the future! Safe travels until then!

October 25, 2024

Dealership Rating
Employee Rating

Very helpful sales team and purchase was very fast to sign. We knew what we wanted and they had it. More

by Carlos Gomez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

Grand Prairie Ford responded

Thank you for sharing your experience! We're delighted to hear our sales team could help you find exactly what you wanted and make the purchase process quick and easy. Enjoy your new vehicle, and we’re here for you anytime you need us!

October 18, 2024

Dealership Rating
Employee Rating

Very nice people to work with and nice atmosphere. No high pressure tactics, overall great experience More

by rda2248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Coker, Brenda Rosas

Oct 21, 2024

Grand Prairie Ford responded

Thank you for your kind words! We're glad to hear that you enjoyed a relaxed and positive experience with our team. We appreciate your feedback and look forward to assisting you again in the future!

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