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Tony Nissan

Waipahu, HI

4.7
1,697 Reviews
Call Dealership (808) 680-7150
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94-1299 Ka Uka Blvd

Waipahu, HI

96797

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1,697 Reviews of Tony Nissan

December 02, 2024

I scheduled an appointment and waited 4 hours for a diagnostic. Then I was told, it would take two days to fix my car. More

by leimomichang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Cardenas
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December 02, 2024

Friendly. Knowledge. Authentic. Down to earth. Staff worked well together. Kept me informed. Smiling staff More

by Jenkinsm005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Chun-Ming
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November 28, 2024

We had the pleasure of having amazing service by Thomas Factora. He was very kind and helpful. More

by kinahensley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Factora
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Dec 01, 2024 -

Tony Nissan responded

Aloha Kina, Thank you so much for taking the time to leave us such a kind review and for highlighting Thomas. As always, our team works hard to take good care of our guests, and we are happy to hear that you were satisfied with your experience! Mahalo, Tony Nissan

November 27, 2024

Absolutely horrible service! Immediately after getting my truck back it didn't start and then again 2 weeks after receiving it. I called to let them know and they said they check More

by Bronsonm80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Bautista
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November 25, 2024

I felt bullied by the general manager. My agent had to get permission for a minor change had to ask his boss. His boss who did not know my situation made unreasonable demands that were un More

by cedarkehoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
General manager
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November 20, 2024

Tony Nissan has a good reputation for taking care of customers and I feel confident that I will get good service when I take my vehicle there More

by millsw004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Factora
Report | Print
Nov 23, 2024 -

Tony Nissan responded

Hi Millsw004, thank you for taking the time to leave a review for us at Tony Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 18, 2024

I bought my Juke 10 years ago and always service at Tony Nissan. The ppl are nice and transparent with my car issues. I heard other dealership will pressure owner to change this and that and ended up a bi More

by Jukeowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bautista, Jason Komori, Ethan Karr
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Nov 23, 2024 -

Tony Nissan responded

Hi Jukeowner, thank you for taking the time to leave a review for us at Tony Nissan. We're happy we could meet your expectations!

November 17, 2024

Tony Nissan has the best service. The service advisors are very knowledgeable and courteous. Excellent service. More

by Cvnartatez86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bautista, Patti Kaili, Jason Komori, Alissa Coker, Thomas Factora
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November 15, 2024

Tony Nissan workers are nice and professional. The service department is very fast at doing a good job on the vehicles. More

by Jkitaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Factora
Report | Print
Nov 23, 2024 -

Tony Nissan responded

Jkitaura, we are so pleased you enjoyed your visit to Tony Nissan! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

Excellent service, the service advisor- Matthew always go above and beyond service and never disappoint me. Thank you and keep up! More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cardenas
Report | Print
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