Breana Hoffman
Breana Hoffman at Midtown Kia

Breana Hoffman

Service Advisor

Midtown Kia

4747 S Yale Ave
Tulsa, OK 74135

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4.5
81 Reviews
4.5

81 Reviews

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81 Reviews of Breana Hoffman

February 25, 2026

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Employee Rating

. my experience with Midtown KIA has been excellent. Brendon Collins is a customer oriented sales person. No high pressure sales. I purchased a pre-owned vehicle prices very reasonable with relatively More

by davidchambers
Service Price Transparency
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Recommend Dealer
Yes
Feb 25, 2026

Midtown Kia responded

We’re thrilled Brendon could guide you through a relaxed purchase and help you find a pre-owned Kia with low mileage at a fair price. Your kind words about our no-pressure approach mean a lot. Enjoy your new ride, and please reach out if you need anything else.

February 24, 2026

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Everyone was very friendly. They made sure I was comfortable and even made sure my car would be finished before I got off work. They really went the extra mile to make sure I wa More

by lauraallese0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 24, 2026

Midtown Kia responded

We’re happy we could schedule your Kia K5 service before the end of your workday and keep you comfortable and informed along the way. Hearing that our team put in extra effort to provide friendly service brings us great satisfaction. We hope to have the chance to help you again.

February 14, 2026

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Quick and simple with no problems. Always have no problems at Midtown Yale. Thank you! More

by katiegraham706
Service Price Transparency
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Recommend Dealer
Yes
Feb 14, 2026

Midtown Kia responded

Thank you for letting us know your Kia Sportage service was quick and trouble-free. We appreciate your continued support and look forward to helping you again.

February 12, 2026

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Midtown is always quick, take good care of your vehicle and let you know if your vehicle may have other needs. More

by Starkstandard777
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Conaway

Feb 12, 2026

Midtown Kia responded

We’re pleased to know our team provides fast service and keeps you informed about upcoming maintenance for your Kia. Thanks for trusting us, and we look forward to your next visit.

January 31, 2026

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Working with Midtown Kia in Tulsa is a fantastic experience because their award-winning service department treats every vehicle with the highest level of care. More

by MEGHANSCROGGINS5
Service Price Transparency
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Recommend Dealer
Yes
Jan 31, 2026

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

January 24, 2026

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Employee Rating

When making an appointment for a recall the materials to fix the problem need to be there. This is the second time I have made an appointment and the parts haven’t been ordered to fix the problem. The p More

by mbnieder19
Recommend Dealer
No

Other Employees Tagged: James Stassi

Jan 28, 2026

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 20, 2026

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Employee Rating

Terribly rude customer service I couldn't get any updates and he wouldn't listen to the actual problem I was having just trying to do a bunch of unnecessary work. And didn't complete another issue I'm having More

by kcswanson16
Service Price Transparency
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Recommend Dealer
No
Jan 24, 2026

Midtown Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 15, 2026

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Employee Rating

The dealer should do a quick walkthrough with the customer before releasing the vehicle. Had the dealer done a walkthrough with me, we would have noticed that a clip was broken and could had figured More

by perezfabiola7
Recommend Dealer
No

Other Employees Tagged: Breana Hoffman

Jan 19, 2026

Midtown Kia responded

Fabiola, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 14, 2026

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Employee Rating

Car not washed. Interior not vacuumed. Tire pressures not checked or corrected. For less money I can take it to the neighborhood quicky lube for an oil and filter ch More

by Qwkpony
Recommend Dealer
No

Other Employees Tagged: Breana Hoffman

Jan 18, 2026

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 08, 2026

Dealership Rating
Employee Rating

Mid Town Kia has excellent customer service, and the buying process was not as negative as other car dealerships I went to when I was looking for a new car. The maintenance dept is also great and the ex More

by rleehue
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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