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Power Ford

Albuquerque, NM

4.8
1,872 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

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1,872 Reviews of Power Ford

April 26, 2025

Power Ford has been excellent to deal with from the sales experience to dealing with the service department. I haven't had any issues with my 2023 F150. More

by Harnedmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Durante, Alexa Karam
April 26, 2025

Quick to get an appointment and service was Quick and easy-to-use. Starbucks coffee was fresh and refilled while I was there. I just wish the creamer wasn't flavored. But it was liquid and not powder. More

by pat.maher505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna, Terry Wayland, Katie Kline, Jessica Durante
April 26, 2025

I love Power Ford. This is my second new purchase. The service department is amazing. More

by micelotti.family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Presley Maez, Ben Wayland, Katie Kline, Taven Hazen, Jessica Durante, Alexa Karam
April 25, 2025

I appreciate that they take walk ins, Really good customer service, service was really fast. More

by noemi_cabriales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Presley Maez
Apr 25, 2025 -

Power Ford responded

Thanks, Neomi! We’re glad you had a great experience and that the walk-in option worked out smoothly. Fast service and great customer care are what we strive for. Hope to see you again next time! –James

April 25, 2025

The advisers were very pleasant and the service was quick. Everything went smoothly, I also appreciated that I was able to get texts that let me know what was going on with my car in a timely manner. More

by cpippin42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hunt
Apr 25, 2025 -

Power Ford responded

Thanks for the great review! We’re glad everything went smoothly and that the text updates helped keep you in the loop. Transparency and timely service are a big part of what we do. Appreciate you coming in and hope to see you again soon! –James

April 25, 2025

Excellent service! Despite the store being very busy, the staff remained professional, courteous, and attentive. More

by aus10wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco
Apr 25, 2025 -

Power Ford responded

Thank you for the wonderful feedback! We’re glad to hear that even on a busy day, our team was able to deliver the professional and attentive service you deserve. We appreciate you choosing Power Ford and look forward to seeing you again! –James

April 25, 2025

On hold for 20 minutes trying to make appt for oil change, then left message for call back, which I never received. A week later I tried again and did get an appt by Presley, and she was awesome. She More

by rogcom1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Presley Maez
Apr 25, 2025 -

Power Ford responded

Thanks for sharing your experience. We understand how frustrating it can be to wait on hold and not get a call back. That’s definitely not what we aim for. We’re glad Presley was able to turn things around and make the rest of your visit smooth and hassle-free. Just a quick reminder, you can always book your service appointment 24/7 at powerfordservice.com for added convenience. We appreciate your feedback and hope your next visit is even better from start to finish. –James

April 25, 2025

Did what I asked. Service was below quoted price for service. Vehicle has performed well. More

by S Valdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco, Jessica Durante
Apr 25, 2025 -

Power Ford responded

Thanks for the great review! We’re glad we could deliver exactly what you needed and even save you a little in the process. It’s awesome to hear your vehicle is running well. Wishing you many smooth and trouble-free miles ahead, and we’re always here if you ever need anything! –James

April 24, 2025

Great customer service. Would highly recommend Power Ford. Very professional and I got my vehicle back in a timely manner. Thank you. More

by K.brookeenglamd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco
Apr 24, 2025 -

Power Ford responded

Thank you for the great review! We’re glad everything went smoothly and that our team delivered the professional, timely service you were looking for. Really appreciate the recommendation. Hope to see you again down the road! –James

April 24, 2025

A dealership, they didn’t have my car for very long and got everything I needed to get done, done! More

by Sierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hunt
Apr 24, 2025 -

Power Ford responded

Thanks, Sierra! We’re glad we could take care of everything quickly and get you back on the road without the wait. Appreciate you choosing Power Ford. We’re here whenever you need us! –James

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