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Power Ford

Albuquerque, NM

4.8
1,796 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

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1,796 Reviews of Power Ford

December 31, 2024

I took my car in for service. I was greeted with a smile, everything went very, very smooth. It was an excellent experience. I got my car back actually quicker than when they said More

by Kimmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Durante
Jan 04, 2025 -

Power Ford responded

Hey there! 😊 Wow – your review made our day! We’re so glad to hear your service visit was smooth sailing (and even quicker than expected 🎉). Our team works hard to make every experience top-notch, and it sounds like they hit the mark for you. Thank you for trusting us with your car and for spreading the word to your friends – we truly appreciate it! Whenever you need us, we’ll be here with a smile. Happy driving! 🚗✨ –Matt

December 31, 2024

Jake and the team at power ford go above and beyond to make sure the problems are analyzed quickly and thoroughly. They kept me updated every step of the way and thank god I bought the Ford powertrain war More

by Jlopez315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake!, Carolyn Wall
Jan 04, 2025 -

Power Ford responded

Hey there! 🙌 Huge thanks for the amazing review! Jake and the crew at Power Ford are all about going the extra mile, and we’re pumped to hear they had your back. Keeping you in the loop and getting things sorted fast is what we’re all about – and that Ford powertrain warranty? Definitely a lifesaver! 😅 We’re glad everything worked out, and if you ever need us again (hopefully not too soon 😉), we’ll be here ready to help. Happy driving and enjoy that peace of mind! 🚙 –Matt

December 30, 2024

It was Easy to schedule and the service was excellent! Starbucks coffee was freshly brewed. More

by veromonarrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco, Albert Lopez, Katie Kline, Carolyn Wall, Seth Thompson, Mathew Martinez
Jan 04, 2025 -

Power Ford responded

Hey there! ☕🚗 Thanks for the awesome review! We’re thrilled to hear scheduling was a breeze and that you enjoyed the excellent service (and the Starbucks bonus – nothing like fresh brew to make the wait better 😄). We’re always here to keep things smooth and caffeinated for you! Let us know if you need anything in the future. Happy driving! 🚙✨ –Matt

December 30, 2024

Justin at Power Ford provided exceptional service! He assisted us with a battery replacement under warranty, helped resolve some electronic reset issues in our vehicle, and ensured everything was take More

by B Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hunt
Jan 04, 2025 -

Power Ford responded

Hey there! 🚗✨ We love hearing stories like this – thank you so much for sharing! Justin is a rockstar, and it’s great to know he made your battery replacement and reset issues a breeze. His professionalism and positive attitude shine through, and we’ll be sure to pass along your kind words. We’re so glad the experience was smooth and enjoyable. If you ever need anything else, Justin and the whole Power Ford team are ready to help. Happy driving, and thanks again for the glowing recommendation! 🙌 –Matt

December 29, 2024

All the Service Advisors at Power Ford are very helpful and great to work with. More

by JTyler00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Wayland, Presley Maez, Darren Francisco, Katie Kline, Natalia Rivera, Brendon Orth, Taven Hazen, Seth Thompson, Mathew Martinez, Justin Hunt
Jan 04, 2025 -

Power Ford responded

Hey there! 🚗✨ Thank you for the fantastic review! We're so glad to hear that our Service Advisors made your experience a great one. The team takes pride in being helpful and easy to work with, and your kind words mean a lot to us! We appreciate you choosing Power Ford and look forward to helping you again in the future. Happy driving! 🙌😊 –Matt

December 28, 2024

Service was a A++ experience! ! Darren took care of our needs with getting our vehicle fixed up in a timely matter. More

by BrenV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco
Jan 04, 2025 -

Power Ford responded

Hey there! 🚗✨ A++ – we love to hear it! Thanks so much for the amazing review. Darren is a superstar, and we're glad he got your vehicle fixed up quickly and smoothly. We appreciate you trusting us with your car and hope to see you again for more top-notch service. Until then, happy driving! 🙌😊 –Rachel

December 28, 2024

These guys are awesome. I have had only great experiences every time I have been there. I highly recommend this outfit! More

by hayseeddeluxe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Presley
Jan 04, 2025 -

Power Ford responded

Hey there! 🚙🙌 We love hearing this – thank you so much for the fantastic review! It’s awesome to know you’ve had great experiences every time you’ve visited. That’s exactly what we strive for! Your recommendation means the world to us. We’ll be here whenever you need us – can’t wait to keep those great experiences rolling. Happy driving! 😊✨ –Rachel

December 28, 2024

All went well, the only issue was when I drove off I noticed the hood on my vehicle was not fully closed. Had to pull over on freeway to close it. Overall, vehicle was fixed and staff was great. More

by ronald_espinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco, Taven Hazen
Jan 04, 2025 -

Power Ford responded

Hi there! Thanks so much for the feedback and for the 4-star review. We’re glad to hear the staff and overall service left a great impression, but we completely understand how inconvenient and concerning it must have been to deal with the hood issue. That’s definitely not the experience we aim for. Your safety and satisfaction are our top priorities, and we appreciate you bringing this to our attention. If there’s anything else we can do to ensure your next visit is flawless, please don’t hesitate to reach out. We’d love the opportunity to make your next experience a full 5-star one! 🚗😊 Safe travels, and thanks again for choosing Power Ford! –Rachel

December 28, 2024

Efficient as we get things fixed corrrectly and timely and friendly customer service that is appreciated. More

by Bowkerbarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kline
Jan 04, 2025 -

Power Ford responded

Hey there! 🚗✨ Thanks for the awesome review! We’re so glad to hear you had an efficient and timely experience with us – and that our friendly team made it even better! We appreciate you taking the time to share your feedback. If you ever need anything else, we’re here and ready to help. Safe travels and happy driving! 🙌😊

December 28, 2024

Presley was very nice and helpful. I was able to get my car serviced very quickly this time. She’s great! More

by savannah.barela
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maes, Presley
Jan 04, 2025 -

Power Ford responded

Hey there! 🚗✨ Thank you for the kind words! We're so glad Presley made your visit quick and easy – she really is great! We'll be sure to pass along the shoutout. If you ever need anything else, we’re here to keep the good vibes (and great service) going. Happy driving! 🙌😊 –Rachel