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Brandon Tibbals

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Brandon Tibbals

Brandon Tibbals | Page 3

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Welcome to Rallye BMW! I have been a part of the team since 2011, and have enjoyed working with this organization. Rallye treats its customers and employees with the utmost respect and true professionalism. I am proud of how far I have come since joining the automotive industry, learning a great deal over the years. Customers enjoy working with me because of my honesty, loyalty, and dedication to the needs of others. I have won two awards for best customer service at the dealership. I grew up in Roslyn Heights, NY and attended SUNY Old Westbury. Like to travel whenever I have the time. Costa Rica, Puerto Rico, and California are some of the amazing places I have traveled to. One of my favorite hobbies is surfing – I’ve been surfing for over 10 years now. Helping others is my true passion. Stop by the dealership today and be prepared to receive high-quality service that you can depend on!

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4.8

565 Reviews

Overview Reviews (565) Inventory (415)

4.8

565 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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565 Reviews of Brandon Tibbals

April 06, 2026

Dealership Rating

Employee Rating

Professional and respectful Great experience in and out. Courtesy, professionalism and quality of the job are the key focus. Courtesy, professionalism and quality of the job are the key focus. More

by claudio.annunziata

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Tibbals

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Apr 07, 2026 -

Rallye BMW responded

Thank you for sharing your excellent review of our team, Claudio! We hope you will consider our team again at Rallye BMW for your future needs!

March 30, 2026

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Employee Rating

Organized / efficient & well Planned out . .... no delays and total professionalism throughout the entire process .... no delays and total professionalism throughout the entire process More

by JONN121

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Tibbals

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Mar 31, 2026 -

Rallye BMW responded

Thank you for sharing your awesome feedback, Jonn! We’re happy to hear our team kept things moving smoothly and professionally. We hope to see you again at Rallye BMW!

March 28, 2026

Dealership Rating

Employee Rating

Easy to make an appointment and Brandon is very helpful and easy to work with and easy to work with More

by jlreo7

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Tibbals

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Mar 30, 2026 -

Rallye BMW responded

Thanks so much for the 5-star review of Rallye BMW! Brandon will appreciate your kind words.

March 28, 2026

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Employee Rating

The staff was professional, knowledgeable, and made the whole process smooth and stress-free. I will definitely recommend Rallye BMW. whole process smooth and stress-free. I will definitely recommend Rallye BMW. More

by cramdial1114

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Tibbals

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Mar 30, 2026 -

Rallye BMW responded

We’re so happy to hear you had a smooth and stress-free experience at Rallye BMW. Thank you for the recommendation!

February 25, 2026

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Employee Rating

I absolutely LOVE this dealership, even with all the construction going on I am still being updated and informed about my vehicle and vehicle concerns! construction going on I am still being updated and informed about my vehicle and vehicle concerns! More

by some1dangerous

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Anthony Persaud, Victoria Sarocco, Cosmo Laurino, Mark Langston, Mustafa Karimbaksh, Tracey Bolden, Brandon Deady

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Feb 26, 2026 -

Rallye BMW responded

We're so grateful for your feedback! It means the world to us here at Rallye BMW. Thank you!

February 24, 2026

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Employee Rating

Although they ultimately fix the issue with the car be prepared to leave it for multiple days. They never even begin to diagnosis the problem until they have the car a few days. prepared to leave it for multiple days. They never even begin to diagnosis the problem until they have the car a few days. More

by RATINGSGUY54

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 25, 2026 -

Rallye BMW responded

While we’re glad we fixed the issue, we apologize for delays with our diagnostics. Your feedback is much appreciated and will help improve the customer experience! Thank you for choosing Rallye BMW!

February 21, 2026

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Employee Rating

Highest quality and professionalism . Great service. Excellent techs. Great service and communication! Don’t go to ur local mechanic .. go to Rally Great service. Excellent techs. Great service and communication! Don’t go to ur local mechanic .. go to Rally More

by ZONEMAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 23, 2026 -

Rallye BMW responded

We love seeing your five-star review of Rallye BMW! It's great to hear our service team exceeded your expectations! See you next time!

February 21, 2026

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Employee Rating

Poor communication from advisors, lack of urgency and attention from management, poor handling of vehicle by valets, poor craftsmanship of BMW technicians, only Carol Munoz was amazing attention from management, poor handling of vehicle by valets, poor craftsmanship of BMW technicians, only Carol Munoz was amazing More

by oscar.kwan

Verified Customer

Recommend Dealer

Other Employees Tagged: Brandon Tibbals

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February 16, 2026

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Overall, very pleased with the level of service. Brandon was easy to work with. A good experience Brandon was easy to work with. A good experience More

by charlesgtown34

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Tibbals

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Feb 17, 2026 -

Rallye BMW responded

We're grateful to have you as a Rallye BMW customer, Charles. We'll be sure your kind words reach Brandon. Thanks for the review!

January 31, 2026

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Employee Rating

Brandon is very knowledgeable and always very friendly when I come for service. He treats me like family and I respect that deeply. He is truly the best service advisor that I have experienced in all my y when I come for service. He treats me like family and I respect that deeply. He is truly the best service advisor that I have experienced in all my years. More

by NicoR5390

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Tibbals

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Feb 02, 2026 -

Rallye BMW responded

Thank you for sharing your review of Brandon! It's fantastic to hear that he consistently goes above and beyond to make you feel appreciated. We look forward to seeing you again at Rallye BMW, Nico!

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