Brandon Tibbals
Brandon Tibbals at Rallye BMW

Brandon Tibbals | Page 3

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
552 Reviews

Welcome to Rallye BMW! I have been a part of the team since 2011, and have enjoyed working with this organization. Rallye treats its customers and employees with the utmost respect and true professionalism. I am proud of how far I have come since joining the automotive industry, learning a great deal over the years. Customers enjoy working with me because of my honesty, loyalty, and dedication to the needs of others. I have won two awards for best customer service at the dealership. I grew up in Roslyn Heights, NY and attended SUNY Old Westbury. Like to travel whenever I have the time. Costa Rica, Puerto Rico, and California are some of the amazing places I have traveled to. One of my favorite hobbies is surfing – I’ve been surfing for over 10 years now. Helping others is my true passion. Stop by the dealership today and be prepared to receive high-quality service that you can depend on!

4.8

552 Reviews

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552 Reviews of Brandon Tibbals

January 13, 2026

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I really like the dealer, but unfortunately the service department feels very money-driven. When you bring your car in and they see it’s a lease, they tend to push you aside and make you wait for someone e More

by CAOMANDY5010
Recommend Dealer
No

Other Employees Tagged: Brandon Tibbals

Jan 14, 2026

Rallye BMW responded

We value all our customers equally, so it's concerning to hear that you felt otherwise. I would like the opportunity to discuss this further and ensure a smoother experience going forward. Please contact me so we can address this issue together. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

January 13, 2026

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Excellent service, car was ready when promised, no surprises Price was competitive Polite service members would highly recommend More

by jpsmd1949
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Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Jan 13, 2026

Rallye BMW responded

We’re happy to hear you had a no-nonsense, smooth, and professional experience with our team here at Rallye BMW. Thank you for your business and your fantastic feedback!

January 11, 2026

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This is one of the best BMW dealerships in tristate area. My service advisor is great and got my car done within the same day. More

by KLU01
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Recommend Dealer
Yes
Jan 12, 2026

Rallye BMW responded

We’re so glad that you had a five-star experience with our service team. Come see us again at Rallye BMW if you ever need anything else! Safe travels!

January 10, 2026

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It was the best experience with a car dealership I have ever had. Joe Lipari was excellent to work with More

by tgarry0
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jan 12, 2026

Rallye BMW responded

Thank you for sharing this fantastic feedback about Joe and our team at Rallye BMW! We hope to see you back for all of your future automotive needs, Garry.

January 09, 2026

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I have brought my vehicle in 3 times for the same issue which up to this day has not been fixed yet. The staff itself was professional. More

by aizie3
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jan 11, 2026

Rallye BMW responded

We appreciate your feedback and are sorry to hear that the issue with your vehicle hasn't been resolved yet. I'd like to personally ensure that we get this fixed for you. Could you please reach out to me when you have a moment? Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

January 08, 2026

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Wish the multi-point inspection video was a little more detailed similar to what I've seen from other dealerships that are in Pennsylvania. More

by agwilsonny
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Recommend Dealer
Yes
Jan 09, 2026

Rallye BMW responded

Thank you for your feedback. We appreciate your business and look forward to serving you again at Rallye BMW.

January 08, 2026

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The service department is one of the worst ever. The lack of communication is infuriating. More

by CALVINSTFLEUR
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Recommend Dealer
No

Other Employees Tagged: Christopher Williams, Tracey Bolden , Dennis from service is also horrid

January 08, 2026

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So much lack of communication is actually disgusting. Treat warranty paying customers like second class citizens. More

by CALVINSTFLEUR
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Recommend Dealer
No

Other Employees Tagged: Christopher Williams, Tracey Bolden , Dennis from sales also horrible

Jan 12, 2026

Rallye BMW responded

Calvin, this is never the type of feedback we hope to receive. I'm so sorry that you were let down by our communication. If you are open to a conversation, I would love the chance to better understand what happened here. Please feel free to give me a call any time. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

January 05, 2026

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Very happy with the service once I got there I was the second person online they took me right away I had Brandon he was very nice and pleasant and got me a lift home he kept me informed he sent me a vide More

by c_ms.tiffany
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Recommend Dealer
Yes
Jan 06, 2026

Rallye BMW responded

We are pleased to read this feedback about Brandon and the team! Thank you for choosing Rallye BMW and for your support. See you again!

December 21, 2025

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They are extremely professional & make every effort to deliver your car in top notch condition as promised!! It was our pleasure working with Brandon Tiballs who exemplified the way one would. hope to be More

by BRADLEYFISCHMAN
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Recommend Dealer
Yes
Dec 23, 2025

Rallye BMW responded

We're pleased to hear you had such a positive experience with Brandon and our team here at Rallye BMW! We wish you safe travels in your new car, Bradley!

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