Brandon Sandoval
Brandon Sandoval at Big Star Hyundai

Brandon Sandoval

Finance Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.9
32 Reviews
4.9

32 Reviews

Write a Review

32 Reviews of Brandon Sandoval

January 20, 2025

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Employee Rating

I have 2 service warning lights on 1 for brake fluid service past due since march 2024 and also have warning light 2 for vehicle service past due since Dec 2024. I hate that I payed for the $1225 prep s More

by whereiscoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mo Shurafa

Jan 20, 2025

Big Star Hyundai responded

Thank you for your review. We're sorry to hear about your experience. We take customer satisfaction very seriously and want to learn more to seek a resolution. Please feel free to contact me directly at crussell@bigstarhyundai.com. Chris Russell, General Sales Manager.

Jan 21, 2025

whereiscoy responded

It’s just upsetting that I would be on the hook financially for fees (vehicle prep fee, doc fee, and dealer inventory tax fee) totaling $1500 not required by law only to have to pay $250 for a service check/ brake service at mini dealership because I feel that I couldn’t trust bringing my car back feeling your service guy wouldn’t perform a proper maintenance.

January 04, 2025

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Love the car we purchased! Sales Agent NICHOLAS RAM was excellent! Customer service, friendly and professional.👍 More

by DELAPAZAMPY17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaleb Chadwell, Jessica Harber , Nicholas Ram

Jan 06, 2025

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

January 02, 2025

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This is a very nice dealership. Everyone that I interacted with was nice, helpful, and respectful. Overall I had a great experience! More

by ashlynnkovach
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: DQ Quintanilla

Jan 02, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

January 01, 2025

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I was greeted at the door by friendly, professional staff who answered all questions and took great care of me. Dealership is clean inside and out. This is our 5th Hyundai and 3rd dealership and was the mo More

by koufer
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 02, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 27, 2024

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Big Star Hyundai was very helpful And efficient at meeting my needs and expectations for my purchase. More

by heathercrum1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 19, 2024

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Buena atención al cliente, cumpliendo con requerimientos del cliente un lugar que recomendaría a la gente More

by CARMENL3001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 14, 2024

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I had a great experience. I felt my needs were heard and that they wanted to help. More

by ashlynnkovach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DQ Quintanilla

Dec 16, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 09, 2024

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Employee Rating

Excellent Experience at Big Star Hyundai with Brandon Sandoval! My journey with Brandon Sandoval at Big Star Hyundai began in May when I decided to purchase a 2024 Hyundai Palisade Calligraphy. From t More

by GUARDIAN529
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson , zzSterling zzWhitely

Nov 11, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 28, 2024

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Employee Rating

Antonio Clinger checked me in. I was very pleased with him. Also Brandon Sandoval was my sales guy and he did a great job. Big Star would get an A+ in my book . The only ne More

by MISSFROGGYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Clinger

Oct 28, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Sorry to hear about the Lyft portion, you should expect better as they overwhelmingly provide a good experience. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 27, 2024

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Employee Rating

Brandon was so personable and made our experience so easy and such a joy! Everyone at the dealership was great! More

by lori_herbert1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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