Brandon Rose | Page 8

Lithia Hyundai of Anchorage responded

We're glad to know your vehicle was well taken care of and that your visit was quick and efficient. It's great you had a smooth experience with our courtesy rides too! Thank you for choosing Lithia Hyundai of Anchorage! Safe travels!

Lithia Hyundai of Anchorage responded

Hello, We're pleased to have read your kind feedback at Lithia Hyundai of Anchorage. Your review is validating for our service team and the level of care being provided. See you next time!

Lithia Hyundai of Anchorage responded

Hi Mike, We're glad your service experience was smooth and supportive! Thank you for choosing Lithia Hyundai of Anchorage!

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with us! We apologize for the challenges you faced with our phone system and scheduling. Your concerns have been forwarded to our team, and we aim for improvements. We hope to see you again soon! -Lithia Hyundai of Anchorage

Lithia Hyundai of Anchorage responded

Thanks for your feedback. I'm sorry to hear that we didn't meet your expectations with the air filter replacement during your recent visit. We always aim to provide thorough and reliable service, so it's concerning to hear this was not the case. Please contact me so that we can address this issue and rectify the situation. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

Lithia Hyundai of Anchorage responded

We appreciate your feedback and are glad the oil change and injector cleaning went well. However, we're sorry to hear about the issue with your e-brake and any feelings of being dismissed. We respect your concerns as a loyal customer and would like to address this promptly. Please give us a call so we can coordinate the necessary repairs. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

Lithia Hyundai of Anchorage responded

Kevin, thank you for sharing your experience. We are delighted to hear that you found our team professional, courteous, and helpful, and that you enjoyed our selection and service. We truly appreciate you choosing Lithia Hyundai of Anchorage and look forward to seeing you again.

Lithia Hyundai of Anchorage responded

John, it is great to hear that your Ioniq continues to run smoothly and that our service meets your expectations when needed. We truly appreciate you choosing Lithia Hyundai of Anchorage and look forward to serving you again.

Lithia Hyundai of Anchorage responded

Leroy, it is wonderful to hear that our service team provided professional, polite, and accommodating care. We truly appreciate you taking the time to share your experience and for choosing Lithia Hyundai of Anchorage. We look forward to seeing you again soon.

Lithia Hyundai of Anchorage responded

Thank you for sharing this with us, CMOTZ82. I am glad to hear Brandon has been helpful for you, and I appreciate you taking a moment to point that out. I also understand your concerns about the rest of your experience, and your feedback will be shared so we can look into this further. Please reach out to me through the contact information below.