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Brandon Rose
Brandon Rose at Lithia Hyundai of Anchorage

Brandon Rose | Page 15

Service Technician

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.8
154 Reviews
4.8

154 Reviews

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154 Reviews of Brandon Rose

April 19, 2025

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Employee Rating

Communication ! Everything was ok according to dealership notification and the customer service was good and they were able to help me get my car fixed and get it se More

by Eblah
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

Lithia Hyundai of Anchorage responded

Thank you for sharing your feedback, Eblah! We're happy to hear that communication and customer service met your expectations. However, we understand your concerns regarding the cleaning service pricing. We always aim to provide value, and we appreciate your perspective on the matter. We hope to serve you again in the future!

April 09, 2025

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I believe I was over charged for a free life time oil change and tire change overs. I was also charged for a part that I'm not sure for what? Please explain the charges. More

by deejohn
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Recommend Dealer
Yes
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Apr 09, 2025

Lithia Hyundai of Anchorage responded

Deejohn, thank you for bringing this to our attention. We understand your concerns regarding the charges and would love the opportunity to clarify them for you. Please reach out to us at your convenience so we can look into this further and provide a full explanation. We aim to ensure you feel confident in your service experience and are happy to help resolve any questions you have.

April 08, 2025

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The Service Department has made significant improvements to their customer service experience. I was very happy with my service experience on 4/4/25. More

by LISABUG1983
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Recommend Dealer
Yes
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Apr 09, 2025

Lithia Hyundai of Anchorage responded

Lisa, it’s fantastic to hear that you had a great service experience with us! We're so glad to know that our improvements to the customer service experience made a positive impact. Thank you for sharing your feedback, and we look forward to assisting you again at Lithia Hyundai of Anchorage!

April 03, 2025

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Service was wonderful. Text reminders were also very helpful. Everyone showed kindness with people. Appreciate the awesome service! More

by Lila
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevins Mercedes, Dawson Morris, Elizabeth Strickland, Felipe Soriano-Sosa, Joshua Shook, Brany Sosa Jimenez, Brent Vandenbos, Dana Clendenen, Roland Lantano

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Apr 04, 2025

Lithia Hyundai of Anchorage responded

Lila, we’re so happy to hear that you had a wonderful experience with our service team! It’s great to know that the text reminders and the kindness from our staff made your visit even better. Thank you for your kind words, and we look forward to assisting you again in the future!

March 29, 2025

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Service was great, just a challenge to schedule the appointment and that experience can be improved greatly. Christian and Brandon were great to work with. The call tree and contacting the service de More

by RR_WALLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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Mar 31, 2025

Lithia Hyundai of Anchorage responded

We appreciate your feedback and are glad to hear that Christian and Brandon provided great service! We understand the frustration with scheduling and will share your comments with our team to improve the process. Thank you for your patience, and we look forward to assisting you more smoothly next time.

March 28, 2025

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This experience was much better than previous times I’ve been there. Glad to see customer service is improving again. More

by Dawn Stoops
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Clendenen

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Mar 31, 2025

Lithia Hyundai of Anchorage responded

Dawn, we're delighted to hear that your experience at Lithia Hyundai of Anchorage has improved! Thank you for noticing our efforts in enhancing customer service. We look forward to serving you again!

March 22, 2025

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Efficient and courteous service. Difficult to make an appointment. I’d much rather deal with a person that with your automated system. More

by jbclayton51
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2025

Lithia Hyundai of Anchorage responded

Thank you for your feedback. We're glad you found the service efficient and courteous, but we understand the frustration with the appointment system. Your preference for speaking with a person is valuable input, and we'll share this with our team to improve the scheduling experience. If you’d like to discuss this further, please reach out—we’d love to find a solution that works better for you.

March 21, 2025

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Awesome customer service, convenient service appointment scheduling, tentative to customer needs, reasonable time of service! More

by schustergary
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2025

Lithia Hyundai of Anchorage responded

We're delighted to hear you had a great experience with our team at Lithia Hyundai of Anchorage! It's wonderful that the service was convenient and attentive to your needs. We appreciate your feedback and look forward to serving you again in the future!

March 16, 2025

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Cristian was good and helped a lot, good service and care to the customer. Thank you! More

by R
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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Mar 17, 2025

Lithia Hyundai of Anchorage responded

We’re so glad to hear that Cristian provided excellent service and took great care of you! Thank you for sharing your feedback, and we hope to assist you again soon.

March 15, 2025

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The dealership was clean, comfortable and quiet. Service was completed with minimal delay. I did not expect oil change to be free. More

by WETHERDG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 17, 2025

Lithia Hyundai of Anchorage responded

It’s wonderful to hear about your positive experience at Lithia Hyundai of Anchorage! We’re thrilled you enjoyed the clean and comfortable atmosphere and that your oil change was taken care of without delay. We look forward to serving you again in the future!

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