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Brandon Jones
Brandon Jones at Shottenkirk Chrysler Dodge Jeep Ram Granbury

Brandon Jones

Service Advisor

Shottenkirk Chrysler Dodge Jeep Ram Granbury

4970 E US Hwy 377
Granbury, TX 76049

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4.1
17 Reviews
4.1

17 Reviews

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17 Reviews of Brandon Jones

August 27, 2025

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Employee Rating

Very professional service, will return. Will also recommend your dealership to my friends , and neighbors More

by Drew.rogers45
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Recommend Dealer
Yes
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Aug 27, 2025

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Thank you for choosing Shottenkirk Chrysler Dodge Jeep Ram Granbury. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

July 19, 2025

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The people who work at Shottenkirk are customer satisfaction specialists. Oil change and tire rotation for my Jeep Wrangler were completed in the most timely fashion. I was offered water and coffee More

by everhartmartha3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacee Bunt, Trevor Fowler

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Jul 23, 2025

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 27, 2025

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They were friendly and professional. I didn’t have to wait long. I enjoyed looking at new vehicles they had on show room floor. More

by cmoore1948tx
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laurie Manuel, Jacee Bunt, Tim Krolak, Zach Hatcher

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Jun 27, 2025

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

June 11, 2025

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I received prompt personal and professional service in a fast and friendly manner thanks Brandon! More

by janisk1
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Recommend Dealer
Yes
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Jun 12, 2025

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 07, 2025

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Every time I have a question and I ask a lot of questions, they dig to help me find the answers. Just one thing no one has seamed to know how to change for me. But I'll keep asking until I've ta More

by Astrydrc
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Workmanship
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Recommend Dealer
Yes
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Jun 09, 2025

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Granbury in the future!

June 02, 2025

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Fast and efficient service. I was impressed with Brandon with how he listened and then presented options. Waiting time was minimal. Thank you. More

by M24miller
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Recommend Dealer
Yes
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Jun 03, 2025

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

May 27, 2025

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My experience was with the service center, had a Monday morning appointment dropped off my truck with a list of things I wanted. I stopped in Thursday to get my truck and was told they had not gotten appro More

by jftague
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Hatcher

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Jun 03, 2025

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 07, 2024

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Employee Rating

Issues with my truck were taken care of, but some issues came back up and they got them all fixed. More

by DONTX60
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micheal - Shuttle Driver

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Nov 08, 2024

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 31, 2024

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Employee Rating

Fuel filters and warranty work on truck went well everything went OK customer service was excellent More

by EVECATCO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2024

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Granbury!

October 13, 2024

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Employee Rating

xxxx service Won’t ever do business there again The employees suck Won’t ever recommend coming here More

by gomezsteven922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Laurie Manuel, Jacee Bunt, Victor Lira , Alex Ellison, Wendell Gray, Kyle Kelso, Colby Newman, James Osborn

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Oct 14, 2024

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Steven, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-945-6162 and ask for one of our managers.

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