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Laurie Manuel
Laurie Manuel
Warranty Administrator
Shottenkirk Chrysler Dodge Jeep Ram Granbury
4970 E US Hwy 377
Granbury, TX 76049
25 Reviews
25 Reviews
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25 Reviews of Laurie Manuel
September 30, 2026
I have always enjoyed my experience with Shottenkirk; they go above and beyond to make sure I am happy with the car I drive and the deal I get. Top-notch sales, finance, and service. they go above and beyond to make sure I am happy with the car I drive and the deal I get. Top-notch sales, finance, and service. More
by sandeevanzant1967
Other Employees Tagged: Lexus Williams, Trevor Fowler, Christiaan Frost
August 18, 2026
My appointment was at 9 got there at 8 30 the man ask if we had something pressing we said yes had to pu grand daughter at one we left and 40 min later they called and said it was ready we are very satisfie we had something pressing we said yes had to pu grand daughter at one we left and 40 min later they called and said it was ready we are very satisfied More
by johnevawilliams
July 22, 2026
i purchased this vehicle from Shottenkirk and the USB charging ports did not work. They told me to take it to a local dealership to fix but they could not as it was an aftermarket radio. Trevor with Fi charging ports did not work. They told me to take it to a local dealership to fix but they could not as it was an aftermarket radio. Trevor with Finance told me to bring it back to the dealership to fix. I live in Arlington so drove down to Granbury only to be told that they couldn't do anything anyway. A solution was to take it to Car Toys who could fix it but would cost $150. Sales / GM refused to reimburse for this repair. This has been on-going now for almost a month since my initial purchase on 6/30 with POOR COMMUNCIATION and Follow-up. I find this level of service completely unacceptable. BACK UP WHAT YOU SELL. You obviously do not care about the customer over $150 and that fact that a general manager was not willing to fix a simple problem such as this baffles me. I wasted gas driving all over trying to get the problem fixed at my own expense that was broken when they sold me the vehicle. Poor More
by Jeffrey.owings
Other Employees Tagged: Trevor Fowler, Mikale Coleman
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