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Brandon Grow
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22 Reviews
22 Reviews
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22 Reviews of Brandon Grow
Verified Customer
December 22, 2024
Great experience, explained what we were looking for and was shown models of what we were looking for. was shown models of what we were looking for. More
by cfee381
Other Employees Tagged: Nick Buccina, Brayan Baez
December 21, 2024
Sales person Brandon did a Good job on working with us. A couple issues that might be avoided. Insurance availability was difficult to get in touch with Insurance companies. Having the ability to make a A couple issues that might be avoided. Insurance availability was difficult to get in touch with Insurance companies. Having the ability to make a key seemed difficult to complete. During sales events this should be ready and available instead of having to schedule at a later time. More
by lexklein5
Other Employees Tagged: Terald Hopkins
December 19, 2024
Brandon was great to work with and made the whole process very easy for me very easy for me More
by Kmaloneyhuber
Other Employees Tagged: Chance Testino
December 09, 2024
Brandon was great! Got me into the vehicle I wanted at the price I was looking to get! Definitely recommend Brandon Grow for any future purchases with Ford of Port Rich Got me into the vehicle I wanted at the price I was looking to get! Definitely recommend Brandon Grow for any future purchases with Ford of Port Richey! More
by Kmaloneyhuber
November 07, 2024
Really outstanding group. Worked with Mike Carmack and Rob Drumm. Was pleased with the entire process. Worked with Mike Carmack and Rob Drumm. Was pleased with the entire process. More
by RAYCUTRO2
Other Employees Tagged: Mike Black, Michael Carmack, Kelly Johnson , Joshua Bayless, Christian Calle, Joshua Frederici, Cass Glass, Justin Katz, Shannon Lamagna
September 08, 2024
I purchased a 2023 Honda Passport on July 23, 2024. During the test drive I noticed it did drift to the right and I mentioned it to my sales rep Brandon but I forgot about it when we got back to the de During the test drive I noticed it did drift to the right and I mentioned it to my sales rep Brandon but I forgot about it when we got back to the dealership. Going through the old " let me talk to my manager" , we finally agreed on a price. While waiting to talk to the finance manager, they kept me bust filling out a dealer review form. At that time I was ok with the deal. I guess they knew what was going to happen when dealing with Kevin, the finance manager. I met Kevin, seemed nice. The price was thousands more than what I had agreed to. After getting that smoothed out, Kevin started on selling the extended warranty. I told him my past experience with extended warranty and I did not want it. He was rather insistent on me purchasing it and I had to tell him mo several times. I could tell he was upset that I didn't buy it. Next, was signing all of the documents. Thinking everything was fine I started signing. The documents were in a computer type monitor built inside the desk. There were a lot of pages. At first Kevin was sitting across from me and explained some things. Then he got up. There were so many forms (mostly tp protect the dealership) that I asked Kevin if anyone reads everything? He said : "a few do. It takes about two hours and I would go get coffee." I had already been there too long and signed the forms. I was given a thumb drive which had all of the forms. Then I left with the car. Later when I was home I reviewed the documents. I noticed the price was almost $4000.00 more than the agreed price. Looking further I found three items that I did not ask for. One was a warranty from the dealer for over $2300.00. The other was a tire warranty for over $1000.00, and $155.00 for the etching of the VIN on the windows which I'm sure they didn't do. I went back to the dealer the next day. I explained my complaint to Kevin and he said he thought that I would want the warranties and added it. He was nice about it and removed it but he changed the interest rate from 6.7% to 7.9%. Earlier when I was doing the price negotiations with the sales manager, I told the manager I'll just pay cash for the car. He said he couldn't do that because they make money from the finance interest. I should have left when dealing with the sales manager. Not sure why I didn't. After getting Kevin to remove the noted items, I left. I later contacted my credit union and refinanced the car with them for 6.5%. The car was being sold by the dealer "AS IS". That should have been a big RED FLAG to me but I did ask why it was being sold as is. Brandon said it was because Honda is not a vehicle they have equipment to completely check out. I now know the issue. The car drifts to the right just as I mentioned during the test drive but forgot about. I took the car to Wesley Chapel Honda to check the alignment. I had to take it to them twice because both times they did the alignment but it did not fix the problem. I've said enough. It's my fault that I just wasn't paying enough attention at the dealership. But, I do not reccomend Ford of Port Richey for anything. More
by KenO
Other Employees Tagged: Kevin Finance Manager
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