Brandon Fraikes
Brandon Fraikes at Five Star Subaru of Grapevine

Brandon Fraikes

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
585 Reviews
4.9

585 Reviews

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585 Reviews of Brandon Fraikes

December 24, 2025

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Employee Rating

Red was top notch! Answered all my questions and did not pressure me at all. More

by BJONES315
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Jose (Red) Jimenez

Dec 26, 2025

Five Star Subaru of Grapevine responded

Congratulations, BJONES315, on your new car from Five Star Subaru! Red is dedicated to helping our customers get what they want. He and our team remain available at 817-438-1700. Don't hesitate to let us know how we can help you enjoy your car. Thank you for shopping with us! Take care, David Cheney, General Sales Manager

December 19, 2025

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don't know who Lennon is? ? Our car was not detailed very well at all-Surface scratches on let side could have easily been buffed out; back seat needed to be treated with some More

by MAMJ8548
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Recommend Dealer
No

Other Employees Tagged: Hayden Knowles

December 12, 2025

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Smooth experience from start to finish and it was a low pressure, no hassle purchase. I would recommend any Subaru buyer go here over other area dealers! More

by EMILY.BEESLEY
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Hendricks

Dec 13, 2025

Five Star Subaru of Grapevine responded

Emily, We are so excited you are driving a new car from Five Star Subaru! Thank you for your business and recommendation. David and our staff want to make certain you fully enjoy your Subaru. Reach us at 817-438-1700 for technical questions any time. Congratulations! Best regards, David Cheney, General Sales Manager

December 06, 2025

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Excellent Experience! World class customer service during the entire time. 5 Star isn't just a name, it's a declaration of what to expect at this dealership! More

by TLMYERS50
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Recommend Dealer
Yes
Dec 06, 2025

Five Star Subaru of Grapevine responded

Congratulations, TLMYERS50, on your new Subaru! The team at Five Star Subaru are focused on helping you fully enjoy your car. When you have technical or care questions, we want to hear from you at 817-438-1700. Thank you for your kind endorsement and business. Sincerely, David Cheney, General Sales Manager

December 03, 2025

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Best car buying experience I’ve had…and I’ve bought a lot of cars. More

by DANSKOGNES
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Finance Experience
Recommend Dealer
Yes
Dec 04, 2025

Five Star Subaru of Grapevine responded

Congratulations, DANSKOGNES! We are so happy you shopped at Five Star Subaru. Complete customer satisfaction is a priority and we welcome the opportunity to help you enjoy your car. Please stop by or call 817-438-1700 for technical or care advice. Thank you for your business and endorsement. Safe travels, David Cheney, General Sales Manager

November 23, 2025

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Excellent service. I got the vehicle I wanted with a great APR. I'll gladly go back to them if I purchase another vehicle in the future. More

by CGAMEZLUNA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Nart Abzakh

Nov 24, 2025

Five Star Subaru of Grapevine responded

Congratulations, CGAMEZLUNA, on your new car from Five Star Subaru. We are here to help with all of your vehicle needs. Reach out to 817-438-1700 for advice or our expertise any time. Enjoy your Subaru! Best regards, David Cheney, General Sales Manager

November 08, 2025

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My whole experience with 5 Star Subaru so far has been great!!! As the experience of shopping for and completing the process of getting a car can be quite stressful, I absolutely couldn’t be happier. Al More

by MARYB1943
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Recommend Dealer
Yes
Nov 09, 2025

Five Star Subaru of Grapevine responded

MARYB1943, Thank you for shopping at Five Star Subaru. Your sales team remains available at 817-438-1700. We want to make certain you are knowledgeable and totally enjoy your Subaru. Congratulations and please stay in touch. Best regards, David Cheney, General Sales Manager

October 27, 2025

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David was not only kind and personable, additionally he kept me up to date on every aspect of my car delivery and buying process. Highly recommended him and the entire crew at Five Star Subaru in Grapevine More

by KELSBO_08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, David Hendricks

Oct 28, 2025

Five Star Subaru of Grapevine responded

KELSBO_08, Congratulations on your new car from Five Star Subaru! On behalf of David and your Five Star Subaru sales team, thank you for your kind endorsement. Please let us know if there are features on your vehicle that you would like to revisit. We want to ensure you enjoy the best driving experience. Thank you again for your business. Take care, David Cheney, General Sales Manager

October 26, 2025

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Employee Rating

Great experience with Bill K. Bill was nothing short of professional. He delivered what he set out to do! More

by Victor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Klozik

Oct 26, 2025

Five Star Subaru of Grapevine responded

Victor, We are so happy to hear your shopping experience with Bill at Five Star Subaru was a good one! Congratulations on your new car! Be sure to call 817-438-1700 if there is anything else we can do to help you enjoy your ride. Best regards, David Cheney, General Sales Manager

October 18, 2025

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Employee Rating

Worked with James and he was very thorough. This was our first lease and this whole process was way smoother then the last two purchases. Meet the manager as well and learned the history of Fiv More

by Mad830.mf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, James Inim

Oct 19, 2025

Five Star Subaru of Grapevine responded

Congratulations, Mad830.mf, on your lease at Five Star Subaru. James and our staff want to make certain you love your new car. Reach us at 817-438-1700. Your loyalty is appreciated and we look forward to seeing you again. Best regards, David Cheney, General Sales Manager

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