Brandon Fraikes
Brandon Fraikes at Five Star Subaru of Grapevine
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Brandon Fraikes

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
529 Reviews
4.9

529 Reviews

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529 Reviews of Brandon Fraikes

April 19, 2025

Dealership Rating
Employee Rating

BB was so easy to work with will recommend him to family and friends and neighbors! More

by JFK802
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: BB Belharrat, Steve Lennon

Apr 19, 2025

Five Star Subaru of Grapevine responded

JFK802, We are so grateful you shopped at Five Star Subaru! BB is dedicated to helping our customers find the right car and continues to welcome your vehicle questions at 817-438-1700. Let us know how we can help you enjoy your Subaru. Thank you, David Cheney, General Sales Manager

April 13, 2025

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Employee Rating

I had an amazing experience at Five Star Subaru! The entire team was friendly, knowledgeable, and made the car-buying process smooth and stress-free. I ended up purchasing a Subaru Crosstrek Wildern More

by TSHANNON00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Lennon, Nart Abzakh

Apr 13, 2025

Five Star Subaru of Grapevine responded

Congratulations, TSHANNON00, on your purchase at Five Star Subaru! Your sales team remain available at 817-438-1700. We want you to fully enjoy your Crosstrek. Thank you for your feedback and business. Take care, David Cheney, General Sales Manager

April 13, 2025

Dealership Rating
Employee Rating

Great dealership with professional team that provided me with all of the information needed to select my Ascent. More

by TPOPE1161
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Greene

Apr 14, 2025

Five Star Subaru of Grapevine responded

Congratulations, TPOPE1161, on your new Ascent from Five Star Subaru! Reach Taylor and Brandon at 817-438-1700 when you have vehicle questions. We are now focused on your driving journey. Thank you for your business and feedback. Best regards, David Cheney, General Sales Manager

April 07, 2025

Dealership Rating
Employee Rating

Very pleasant team to work with. Darrell Cooper is a Rock Star! We were impressed with everyone's efforts and did not feel pressured what so ever. More

by BLJONES
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, John Ward

Apr 08, 2025

Five Star Subaru of Grapevine responded

BLJONES, Thank you so much! We're thrilled to hear you had such a positive experience at Five Star Subaru. It's wonderful to know our team's efforts were appreciated, and we're especially glad you felt no pressure. We'll be sure to pass along your kind words to Darrell – he truly is a rock star! Stay in touch at 817-438-1700. Congratulations on your new car. Best regards, David Cheney, General Sales Manager

April 04, 2025

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Employee Rating

The whole car buying process was very easy and the staff was great. Thank you More

by SAFLORES.SF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2025

Five Star Subaru of Grapevine responded

SAFLORES.SF, It is great to know your car buying process was very easy at Five Star Subaru. We hope you stay in touch at 817-438-1700. We are here to help you enjoy your Subaru. Thank you, David Cheney, General Sales Manager

April 03, 2025

Dealership Rating
Employee Rating

Shannon was great and I will be back to see her the next time I need a car. She cares about making sure I get what I want and follows up with me. I got there a little late on a Saturday and Shannon and Br More

by SHERI.DWINELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Reust, Greg Cryer

Apr 03, 2025

Five Star Subaru of Grapevine responded

SHERI.DWINELL, We're so pleased you had such a positive experience at Five Star Subaru! We strive to ensure our customers get what they want and appreciate Shannon's dedication to following up. Thank you for your feedback and let us know if you would like to revisit the features on your car at 817-438-1700. We are here for you! Take care, David Cheney, General Sales Manager

April 01, 2025

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Employee Rating

I've bought many cars, but this was the first time I'd say I actually enjoyed the experience. Zero pressure. Super comfortable environment. James was always helpful, engaging, humorous, and knowledgeable- More

by mb1991
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2025

Five Star Subaru of Grapevine responded

Thank you, mb1991, for recognizing Chief and Five Star Subaru. We're so glad you're happy and appreciate you recommending him. Thank you for your kind words and please let us know how we can help you enjoy your new car. Stay in touch at 817-438-1700. Take care, David Cheney, General Sales Manager

April 01, 2025

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Employee Rating

I had a great experience with “Chief“ James. He provided me with pertinent information and excellent demonstration on the vehicles of my interest. Chief was not pushy, and displayed the highest More

by jcompad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Inim

Apr 01, 2025

Five Star Subaru of Grapevine responded

Congratulations, jcompad, on your purchase at Five Star Subaru. Chief's helpfulness and knowledge are truly valued. We're so glad you're happy and appreciate you recommending him. Be sure to call Chief and our team at 817-438-1700 for vehicle advice. Thank you for your feedback. Take care, David Cheney, General Sales Manager

March 30, 2025

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Employee Rating

Nart was very helpful when buying my first car! They provided me the best comfort when I had to wait at times! He was very imformitive and perfect for me! More

by DRHYMES2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nart Abzakh

Mar 31, 2025

Five Star Subaru of Grapevine responded

Thank you, DRHYMES2005, for shopping at Five Star Subaru! Congratulations on your first car purchase. Nart and our team remain available at 817-438-1700 should you have questions about your vehicle. We are focused on helping you enjoy your ride. Best regards, David Cheney, General Sales Manager

March 29, 2025

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Employee Rating

Andy and Brandon made for an extremely efficient and pleasant buying experience. We felt comfortable from the beginning with the guidance from Andy throughout the sales process. Brandon was very knowl More

by JWWYANT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cryer, Andrew MacFarlane

Mar 29, 2025

Five Star Subaru of Grapevine responded

JWWYANT, We're absolutely thrilled to hear Andy and Brandon made your buying experience so enjoyable! We're so glad you felt comfortable and well-informed throughout the process. Your feedback about their approach 'being the way it should be' truly means a lot to us. Thank you for choosing Five Star Subaru and please stay in touch at 817-438-1700. Take care, David Cheney, General Sales Manager

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