Brandon Flem
Brandon Flem at Grand Prairie Ford

Brandon Flem | Page 12

New Car Manager

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.8
270 Reviews
4.8

270 Reviews

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270 Reviews of Brandon Flem

July 15, 2025

Dealership Rating
Employee Rating

Great selection . Good prices . Good salesmen . Thank you Grand Prairie ford . I love my Bronco More

by bradley.wilkerson0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse

Jul 21, 2025

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with us! We are thrilled to hear that you found our vehicle selection impressive and that our pricing met your expectations. It's fantastic to know that our sales team provided you with excellent service during your visit. We're especially happy that you're loving your new Bronco - it's truly an amazing vehicle. Your satisfaction means everything to us, and we appreciate you taking the time to share your positive feedback.

July 14, 2025

Dealership Rating
Employee Rating

"If you purchase the MPP Warranty they will drop your interest rate by 3 points" Hope you don't fall for their scam in financing. Now I have to go to the trouble of canning that MPP no good for nothing More

by TrippleR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 14, 2025

TrippleR responded

Bad tire and wheel passenger rear (been curbed) wheel will have to be replaced missing floor mats missing luggage hide shade mssing cargo net needs new wiper blades squeaking Rear tailight was busted no inspection on body (front bumper and rear bumper) lots of damage Torn armrest on both rear passenger seats holes in the back of the rear passenger seats trim missing on AC vents Forced to buy a warranty I did not clearly want in the finance department Sales manager was very ugly to me over the phone and told me just to return the vehicle with the busted tail light lens and no floor mats and torn seats.

Jul 14, 2025

TrippleR responded

Asked for a copy of the Car Fax and was just flashed at me and no one has sent that copy to me by email. Stay Away!!!!!

Jul 14, 2025

TrippleR responded

Paid 35K for a car that was listed as $24,663.00 asked to put down $500 on my card to hold the car they took $1K out of my checking account and they show 35K on the paperwork with a 5K down payment for a total of $30K. OMG they will rip you off!!

July 08, 2025

Dealership Rating
Employee Rating

Overall great experience at GP Ford , everyone was very helpful , honest , and most of all didn't pressure you . Our salesman Joey was great , comfortable person , and Joel in finance really worked with us More

by bpfisherman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Pacheco

Jul 10, 2025

Grand Prairie Ford responded

Thank you for sharing your experience! We're thrilled to hear that Joey and Joel took great care of you and made the process comfortable and pressure-free. Honesty and helpfulness are values we take seriously, and it's wonderful to know they came through during your visit. We truly appreciate your kind words and hope you enjoy your new vehicle!

July 07, 2025

Dealership Rating
Employee Rating

Everyone at Grand Prairie Ford took excellent care of me from the time I entered the lot until the time I left with my new vehicle. More

by careytucker3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson, Braylon Boudreaux , Jesse Five Stars

Jul 15, 2025

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with us! We are thrilled to hear that our entire team provided excellent care throughout your visit and made your vehicle purchase such a positive experience. From our sales team on the lot to everyone who helped finalize your new vehicle, we take great pride in ensuring every customer feels valued and well-cared for. Your feedback means so much to us and reinforces our commitment to delivering outstanding service. We hope you love your new vehicle and look forward to serving you again in the future!

July 05, 2025

Dealership Rating
Employee Rating

Thank you for your service. Your service was great. This is my third card both of you guys. I will really recommend it to my friends. Thank you again. More

by GARCIA88555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parker Fugate , Joel Anzaldua

Jul 15, 2025

Grand Prairie Ford responded

Thank you so much for taking the time to share your wonderful experience! We are thrilled to hear that you found our service to be excellent and that this marks your third vehicle purchase with us. Your continued trust and loyalty mean everything to our team. We truly appreciate your willingness to recommend us to your friends and family. It brings us great joy to know that we have consistently met your expectations throughout your experiences with us. Thank you for choosing Grand Prairie Ford again, and we look forward to serving you in the future!

July 05, 2025

Dealership Rating
Employee Rating

Great experience Friendly sales person Positive, helpful, knowledgeable staff. Worked with us to find solution to our lease end. More

by dfmeam
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Jul 15, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience. We are thrilled to hear that our sales team provided you with friendly and knowledgeable service. It means a great deal to us that our staff was able to work collaboratively with you to find the right solution for your lease situation. Your positive feedback about our helpful approach reinforces our commitment to providing exceptional customer service. We truly appreciate your business and look forward to serving you again in the future.

July 04, 2025

Dealership Rating
Employee Rating

Fue muy bueno el trato que nos brindaron especialmente Erick, resolvió nuestras dudas ya que somos primeros compradores More

by tere_delangel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Braylon Boudreaux

Jul 14, 2025

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with us. We are thrilled to hear that you received excellent service, particularly from Erick, who helped answer your questions as first-time buyers. It means so much to us that our team was able to provide the guidance and support you needed during this important purchase. We truly appreciate your trust in choosing Grand Prairie Ford and look forward to serving you again in the future.

July 03, 2025

Dealership Rating
Employee Rating

Ron was great to work with, extremely knowledgeable and patient and worked with us throughout the whole buying process More

by joe5261
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton

Jul 14, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your experience with us. We are delighted to hear that Ron provided you with exceptional service throughout your vehicle purchase. It means a great deal to us that his knowledge and patience made such a positive impact on your buying process. We will be sure to share your wonderful feedback with Ron and our team. Your satisfaction is our priority, and we appreciate your trust.

July 01, 2025

Dealership Rating
Employee Rating

Awesome experience. .. no pressure sales..would highly recommend to all my friends, and family members. More

by billymott990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Coker, Braylon Boudreaux

Jul 09, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience! We are thrilled to hear that you had such a positive visit with us. It means so much to know that our team provided you with a comfortable, no-pressure environment during your time here. Your willingness to recommend us to your friends and family members truly reflects the kind of genuine service we strive to deliver every day. We appreciate your trust in us and look forward to serving you again in the future.

July 01, 2025

Dealership Rating
Employee Rating

Ryan, did an amazing job as my salesman. I appreciate all that he did to get me out the door in my new Bronco. More

by allyson.hauptmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz

Jul 09, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your experience with us. We are thrilled to hear that Ryan provided such excellent service as your salesperson and helped make your new Bronco purchase a smooth process. Your feedback about his outstanding work means a great deal to our team. We take pride in having dedicated team members like Ryan who go above and beyond to ensure our customers have a positive experience. Congratulations on your new Bronco, and we hope you enjoy many great adventures ahead!

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