Brandon Flem
Brandon Flem at Grand Prairie Ford

Brandon Flem | Page 10

New Car Manager

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.8
270 Reviews
4.8

270 Reviews

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270 Reviews of Brandon Flem

August 12, 2025

Dealership Rating
Employee Rating

My experience at GPF was outstanding because of the sincerity of Jackie Mercer and staff. The process was smooth and everyone was doing their jobs as expected by me, the consumer. More

by TILLERIA1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer, Brett Benson

Aug 19, 2025

Grand Prairie Ford responded

We are honored to hear about your outstanding experience with our team. Your feedback about the sincerity you experienced and the smooth process means so much to us. It's wonderful to know that our staff met your expectations and provided the level of service you deserved as our valued customer. Thank you for taking the time to share your positive experience.

August 12, 2025

Dealership Rating
Employee Rating

Always a great experience. I have been a customer for 20 years buying from Jackie Mercer More

by sblackshears
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

Aug 19, 2025

Grand Prairie Ford responded

We are thrilled to hear about your wonderful experience with us over the past two decades. Your loyalty as a long-term customer means everything to us at Grand Prairie Ford. It's fantastic to know that you consistently have positive experiences when visiting us. Building lasting relationships with valued customers like yourself is what drives our commitment to excellence. We truly appreciate your continued trust in our team and look forward to serving you for many more years to come.

August 10, 2025

Dealership Rating
Employee Rating

great service from everyone great service from everyone. the vehicle we chose works great for our family. More

by ROXIESILVA86
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Aug 15, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience with us. We deeply cherish hearing that our entire team provided you with exceptional service throughout your visit. It brings us great satisfaction to know that the vehicle you selected is working perfectly for your family's needs. Your positive feedback about our team's dedication to customer service truly means the world to us. We appreciate your trust in choosing us for your automotive needs and look forward to serving you and your family for many years to come.

August 10, 2025

Dealership Rating
Employee Rating

Very friendly and worked with us to make the sale. I visited 6 other dealers a chose to go when your dealership. Sale person Inna was great and knowledgeable of the truck. Thanks so much More

by LKKING3202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 15, 2025

Grand Prairie Ford responded

We are delighted to hear about your wonderful experience with us! It means so much to know that our friendly approach made all the difference in your decision. We understand how important it is to find the right dealership when you're making such a significant purchase, and we're honored that you chose Grand Prairie Ford after visiting multiple locations. Your recognition of our team's knowledge and expertise truly makes our day. Thank you for taking the time to share your positive feedback - it helps us continue providing exceptional service to all our customers.

August 09, 2025

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Employee Rating

The dealership had a great selection of new cars and trucks to choose from, and it is very convenient from my home. More

by TERRY.GIDDINGS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2025

Grand Prairie Ford responded

We are thrilled to hear that you found our wide variety of new vehicles impressive and that our location works well for you. It means so much to know that we could provide you with plenty of options to choose from when selecting your vehicle. We understand how important convenience is when visiting a dealership, and we're glad that our location made your experience easier. Thank you for taking the time to share your positive experience.

August 08, 2025

Dealership Rating
Employee Rating

Friendly, knowledgeable, and honest—made buying my new truck a great experience and transparent, no pressure. More

by NER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz

Aug 12, 2025

Grand Prairie Ford responded

We are thrilled to hear about your wonderful experience with our team! It means so much to us that you found our staff to be welcoming, well-informed, and straightforward throughout your truck purchase. Creating a comfortable environment where customers feel at ease without any high-pressure tactics is exactly what we strive for every day. Your feedback about the transparency during the process truly validates our commitment to honest service. We appreciate you taking the time to share your positive experience at Grand Prairie Ford, and we hope you enjoy many great miles in your new truck!

August 07, 2025

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Employee Rating

Salesman was very helpful and me and my wife were able to get a brand new car at a affordable price. More

by jhoelmarquez812
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson, Ron Smith

Aug 11, 2025

Grand Prairie Ford responded

Thank you for your wonderful feedback! We are thrilled to hear that our salesman provided such helpful service and that you and your wife were able to drive home in a brand new vehicle at a price that worked for your budget. Your experience reflects exactly what we strive for at Grand Prairie Ford - combining genuine care with affordable solutions for our customers. We truly appreciate you taking the time to share your positive experience and look forward to serving you both for many years to come.

August 03, 2025

Dealership Rating
Employee Rating

Good service and reasonable negotation. Friendly staff, gave water while you waited. Traded in without car being on site More

by Sarah Ussery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton, Brett Benson

Aug 04, 2025

Grand Prairie Ford responded

We are overjoyed to hear about your positive experience with our team! Your feedback about receiving quality service and fair negotiations means a great deal to us. We're delighted that our staff made you feel welcome and comfortable during your visit, and we're pleased we could accommodate your trade-in needs even without your vehicle being present. At Grand Prairie Ford, we strive to make every customer interaction smooth and pleasant, and your review confirms we're on the right track. Thank you for choosing us and for taking the time to share your experience!

August 03, 2025

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Employee Rating

.its too early to give a complete rating. I will have to take my vehicle back for service already for a few minor defects. More

by ericmeyer4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Smith

Aug 04, 2025

Grand Prairie Ford responded

We are delighted to hear from you and appreciate you taking the time to share your initial experience. We recognize your concern about needing to return for service to address some small issues with your vehicle. We want to ensure that every detail meets your expectations and that your vehicle performs exactly as it should. Our service team is committed to resolving these matters efficiently so you can enjoy your new vehicle with complete confidence. Your feedback helps us understand how we can better serve our customers, and we look forward to making sure your experience with us continues to improve as we address these initial concerns.

August 02, 2025

Dealership Rating
Employee Rating

The dealership was nice and inviting. The door was opened for us, I had several people check on us during the visit. Ron was able to get me into my first brand new vehicle and I didn’t ha More

by GBELINFANTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Smith

Aug 04, 2025

Grand Prairie Ford responded

Thanks for taking the time to share your wonderful experience with us. We are thrilled to hear that you felt welcomed from the moment you walked through our doors and that our team made sure you were well taken care of throughout your visit. It brings us great joy to know that we were able to help you drive away in your very first brand new vehicle without having to compromise on what you truly wanted. Your satisfaction means everything to us, and we look forward to serving you for many years to come.

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