Brandon Deem

Michael Stephens was a great salesperson! Extremely personable and took great care of my Mom and I while test driving and eventually purchasing a new vehicle after I was in an accident. Extremely personable and took great care of my Mom and I while test driving and eventually purchasing a new vehicle after I was in an accident. More

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Unprofessional and messy at best. This dealer will sell you a used car with more problems than they let on and try and pressure you to pay 5 thousand dollars for an extended warranty. This dealer will sell you a used car with more problems than they let on and try and pressure you to pay 5 thousand dollars for an extended warranty. They refuse to fix anything on the car even if it comes up as broken 2 weeks after purchase, well within 30 days. I say find a different dealership that actually cares about what they sell and have far more pride in their product and job. More

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All of my interactions with staff were very positive and they showed sincere caring on my service visit. Although I didn’t see the gentleman’s name that had the most interaction with me for my service appt… they showed sincere caring on my service visit. Although I didn’t see the gentleman’s name that had the most interaction with me for my service appt….slim dark hair mustache eastern name (forgot it!)…he was awesome. And Brandon who sold me the car sat down with me for a review of my add-on package which was very appreciated. Great people at Morrie’s Hyundai and they help me feel good about my investment in my vehicle. More

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Darian was such a helpful salesman. He made the experience fun and easy. Sales manager Brandon was great too! He made the experience fun and easy. Sales manager Brandon was great too! More

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Loving my Kona. Salesman very personable and knowledgeable. Great location for me also. Showroom and lounge clean and bright. Salesman very personable and knowledgeable. Great location for me also. Showroom and lounge clean and bright. More

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Lousy! Period. Went to look at new cars. Wanted to stick with the same sales person from beginning to end, but was tossed around from one to the other like Period. Went to look at new cars. Wanted to stick with the same sales person from beginning to end, but was tossed around from one to the other like rotting meat. I even told them I would like to buy in cash and was ready to buy. Didn't seem to make any difference. Had appointments with sales person, who never showed up. The last time I was there (The place was not busy at all) The sales girl went to check with management on something, never came back, sent a different sales guy to help me out. Gave me some xx excuse why she could not return. I would't spend a dime there and will not ever go back. Still without a car, but will find one elsewhere. More

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I have lost confidence in Morrie’s 394 Hyundai and the service department and would not recommend it to anyone I know with the lack of follow up, omissions and service professionals that do not seem to kn service department and would not recommend it to anyone I know with the lack of follow up, omissions and service professionals that do not seem to know how to listen and act on customer issues. Let me start at the beginning. Our salesman is a typical car salesman trying to please the customer and make a sale with the most commission he can. Nothing that I would not expect except for I expected a little more haggling on the price (there was none) but that’s okay no matter what I would feel that I was taken advantage of and overpaid. When it came to the finance person (your second salesman) I did not expect the hard sell on the extended warrantee. I had to refuse the warrantee four times before she let it go and just let me buy the car. She also glossed over the free oil changes (she said 3) with no details During delivery the navigation screen (map) was dark. our salesman and I tried a few things that did not work. Our salesman stated he would investigate and get me a solution. After a few days I got an email stating I left a voicemail later last week regarding the map darkness. I have an answer for that and would love to sit down again with you to fix that and answer the more questions. I received no voicemail but I thought ok memory lapse. I contacted him since he had a solution. The solution was things we had tried during delivery and they did not work. I contacted our salesman stating that and I had a few other concerns. The lane departure did not give an audible warning. The auto headlights were continuously on. The dash lights were what I considered dim. I suggested that the navigation screen, the auto headlights were continuously on and the dash lights were what I considered dim were related to not sensing that it was light outside. Our salesman agreed there was something wrong and would have service look at it but disagreed that these things were related or connected. A loner was arranged and my Santa Cruz went to the shop. I got a text from Kelly in the shop saying there was nothing wrong along with a video of him walking around the car showing me it was fixed along with a statement that the car was working according to factory settings. I asked what the video showed me and got the response this showed the lane departure was fixed and the other issues were not issues and working within design parameters. I am not sure how a video of the exterior showed any of that. I asked if the map showed daytime illumination – radio silence. I asked our salesman if he agreed it had been fixed. He stated he was not notified it was fixed and would check into it shortly. That was at 9 am this morning. At 1 pm I called our salesman asking for an update radio silence. I called again at 4:45 still no response. Our salesman stated he would rather not call to say he had no update so he did not call When I did get a response, I was told the car is still showing nothing wrong and that the car was working according to factory settings but hey were contacting Hyundai for guidance. They did trouble shooting for three days with Hyundai corporates guidance. The last message I got was they were told to trace all the wiring. I am not sure if this was done but the next message was low and behold it was a sensor that was not properly connected. It was a sensor all along exactly what I suggested when this all started amazing. Our salesman said it would be two days to repair the sensor since the Service manager was going to do it himself – two days to replace a sensor and he would check on it when he got in on Monday. I have asked several times how this sensor could show it was fine during the scans and never got a reply. Well, the car was finished in one day and I got the car back. The issues seem to be fixed but I am not sure I have total confidence in the car. Our salesman called wondering if I had heard anything about the car before he went to check to More

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I just tried my cat to Morrie s 394 I get new 2024 Hyundai Santa Fe and Tucson 2023 it was nice full load I l Hyundai Santa Fe and Tucson 2023 it was nice full load I l More

by WARASHE2 Verified Customer Verified Customer

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Readily available when we had questions. Took care of us when interior door needed a repair. Took care of us when interior door needed a repair. More

by MIKE627100 Verified Customer Verified Customer

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A fantastic experience. Definitely our stop for our next purchase. And we will seek Brandon out for sure. Definitely our stop for our next purchase. And we will seek Brandon out for sure. More

by ANTOON01C Verified Customer Verified Customer

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