Brandon Chen
Brandon Chen at Bob Tomes Ford
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Brandon Chen

Internet Sales Manager

Bob Tomes Ford

950 S Central Expressway
McKinney, TX 75070

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4.8
26 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

1 yr, 9 mos

4.8

26 Reviews

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26 Reviews of Brandon Chen

November 03, 2024

Dealership Rating
Employee Rating

I had concerns about process. However, they address my concerns. They made sure my concerns were address. I couldn't have had a better experience. More

by dr.gneal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2024

Bob Tomes Ford responded

dr.gneal, thank you for sharing 5-stars and noting your concerns were addressed. We appreciate your feedback and pleased to hear that your experience shopping with us went excellent. We sure appreciate your feedback. See you next time. Thanks again!

November 02, 2024

Dealership Rating
Employee Rating

Great choice of vehicles. Found my dream car. Hameen was great at helping me find my car and offering a good price. More

by karstensmith100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2024

Bob Tomes Ford responded

karstensmith100, thank you for sharing 5-stars and noting our great choice of vehicles and that Hameen was great to work with. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 01, 2024

Dealership Rating
Employee Rating

Rocky negotiating with bait and switch model with Brandon. Next day, came back and ultimately bought. More

by GP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Edwardo was exceptional

Nov 01, 2024

GP responded

Rocky negotiating with bait and switch model with Brandon. Next day, came back and ultimately bought.

October 22, 2024

Dealership Rating
Employee Rating

Brandon went the extra mile to help get me into the truck that I wanted. More

by ryanpoyner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2024

Bob Tomes Ford responded

ryan, thank you for sharing 5-stars! We're glad to hear Brandon went the extra mile for you! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 21, 2024

Dealership Rating
Employee Rating

Was an easy experience and everyone did their best to make sure it went smoothly. When I had problems with my insurance and title they help me get it resolved. More

by samsquires9329
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2024

Bob Tomes Ford responded

samsquires9329, thank you for sharing 5-stars! We're glad to hear our team provided a smooth experience! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

September 15, 2024

Dealership Rating
Employee Rating

Rhuede was extremely helpful with walking me through the process as a first time buyer. We were able to find exactly what I wanted and work out an amazing deal. I highly recommend Bob times ford and have no More

by Haydn.boyd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 15, 2024

Bob Tomes Ford responded

Haydn, thank you for sharing 5-stars! We're glad to hear Rheude is extremely helpful and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

September 01, 2024

Dealership Rating
Employee Rating

🤙 great work boys. I had a very good experience, thank you. This is the rest of my 15 words… More

by chasegoplin
Recommend Dealer
Yes
Sep 01, 2024

Bob Tomes Ford responded

chasegoplin, thank you for sharing 5-stars! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

August 27, 2024

Dealership Rating
Employee Rating

Great service, very helpful, we get exactly what we want it, thank you so much More

by karladelacruzvet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2024

Bob Tomes Ford responded

karladelacruzvet, thank you for sharing 5-stars! We're happy to hear our team provided great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

August 04, 2024

Dealership Rating
Employee Rating

Dealership staff was very professional, outgoing and friendly, and provide all the details that I had asked for. I arrived later in the day than I initially had planned and the dealership stayed open ju More

by rhodwork
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Blessing, Wade Baskin , Adam Deatherage

Aug 04, 2024

Bob Tomes Ford responded

rhodwork, thank you for sharing 5-stars and noting our staff was great to work with! We appreciate your endorsement regarding working with Greg, Wade, Brandon and Adam! We look forward to serving you additionally in the future. Thanks again!

July 07, 2024

Dealership Rating
Employee Rating

I had a good experience at Bob tomes ford 15 word minimum is weird though More

by leviy2456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2024

Bob Tomes Ford responded

leviy2456, thank you for sharing 5-stars and noting you had a great experience! We apologize about DealerRater's minimum response requirement. We appreciate your praise and look forward to serving you additionally in the future. Thanks again

1

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