Dealership Experience
1 yr, 10 mos
Industry Experience
1 yr, 10 mos
37 Reviews
Write a Review37 Reviews of Brandon Chen
December 19, 2024
Easy process for a great deal on a new F150 pickup truck. Fast and efficient! Fast and efficient! More
Other Employees Tagged: Wade Baskin
December 11, 2024
My family and I found our dream car! No one loves the surprise news of needing a new transmission, but here my family & I were. We had to find a new car and we were overwhelmed with o No one loves the surprise news of needing a new transmission, but here my family & I were. We had to find a new car and we were overwhelmed with options: Size, style, color? We didn’t know where to start. We were lucky enough to walk into Brandon and he guided my family with the upmost respect and courtesy; listening to us to really hear what we needed (not that I didn’t want a big baller truck haha). We eventually decided on a SUV for our family and Brandon was very articulate about what trim came with what, what color options were available, and how the transaction would look ahead. It was semi humorous that we actually chose a vehicle that was being loaned out, but we had the vehicle back within 12 hours. The vehicle was cleaned, detailed, and when I arrived, mine! The handoff process was smooth, and we never felt that we were without assistance. Would I buy from Brandon and The Bob Tomes crew? Absolutely. By the way, we got a 2024 Ford Expedition Limited Stealth Edition. Best vehicle I’ve ever purchased! “Does it come in black?” -Batman More
December 10, 2024
I got a F250 with the color that I was looking for. This my 9th vehicle in the last 10 years. Bob Thomas Ford has what you need of can work out the budget and patience to let them help you. This my 9th vehicle in the last 10 years. Bob Thomas Ford has what you need of can work out the budget and patience to let them help you. More
Other Employees Tagged: Tanner Felton, Travis Nixon, Bridget Campbell, Emily Castillo, Edgar Lopez, Wade Baskin, Matthew MeKonnen, Jamael Lee, Vincent Durone
December 06, 2024
The best dealership I have had the honor to deal with. Will make referrals and next purchase will be there. Keep up the great work Brandon, I can't begin to tell what a blessing you and Big Tex are! Will make referrals and next purchase will be there. Keep up the great work Brandon, I can't begin to tell what a blessing you and Big Tex are! More
Other Employees Tagged: Big Tex
November 24, 2024
As a customer, time is everything. I think that if a dealership knows the customer is ready to comment, the time to complete the sale is very important to get all the moving parts goin I think that if a dealership knows the customer is ready to comment, the time to complete the sale is very important to get all the moving parts going as fast as possible so that customer isn't getting inpatient. It get confusing when there are to many people getting involved during the sale. That being said, I have been doing business with Bob Thomas for over 18 years. I will be back again. More
Other Employees Tagged: Tanner Felton
November 22, 2024
The sales experience was amazing. My salesman was truthful, the manager was awesome, and finance was quick. My salesman was truthful, the manager was awesome, and finance was quick. More
Other Employees Tagged: Greg Blessing, Tanner Felton, Travis Nixon, Emily Castillo, Edgar Lopez, Wade Baskin, Matthew MeKonnen, Jamael Lee, Vincent Durone , Kyle Nelson
November 22, 2024
Kyle Nelson was fantastic. The managers were great and finance was quick. Thank you for everything! The managers were great and finance was quick. Thank you for everything! More
Other Employees Tagged: Greg Blessing, Tanner Felton, Bridget Campbell, Emily Castillo, Dhair Saldana, Wade Baskin, Tyler Zienty, Jamael Lee, Vincent Durone , Kyle Nelson