Brandon Block

Mislead. Brandon was nice but seemed to be about his convenience not mine. He answered some of my questions incorrectly. There is much conflicting information Brandon was nice but seemed to be about his convenience not mine. He answered some of my questions incorrectly. There is much conflicting information on Ford.com about my concerns and his knowledge, Insensitive to my concerns about several things I found unacceptable , like not coming with a spare tire, safety concerns , as I am 5 ft blonde single female, am unhappy that I made another purchase there, mad at myself that I did not walk away when he came back with $100 more per month then what my payment was already configured out to be via service mgr. My credit is exceptional and I went to my lender/ bank and got a much lower interest rate. I feel like I got attitude and was expected to be an easy target and unknowledgeable . Brandon actually told me to get a lawyer if I’m going to try to return that car and he tried to keep me away from service mgmt when I came back with concerns. I left angry and regret buying yet another car there, especially after Brandon told me that my tires had zero hazard protection, yet look at Ford.com says different, did not know my model Bronco Sport doesn’t come with a spare, my side mirror does not turn down and screen does not function like the loaner I drive exact same year and midel . I can’t change settings on the screen get rid Sirius and Apple play box blocks to get my phone privacy settings . Am I’m supposed to be ok with these things? After 2 days I came back to the dealership with the car unhappy and left even more unhappy due to uncaring and zero solutions More

by MARQUIS.SHERRI Verified Customer Verified Customer

Report | Print

Fair and easy to deal with Price was good without extra drama in picking up the car drama in picking up the car More

Report | Print

I like the way they treat people they treat me good I have tou bring someone ovether cause they really good thank you guys have tou bring someone ovether cause they really good thank you guys More

by SANON.LUGUINSE Verified Customer Verified Customer

Report | Print

Very good service and professional we will be back for the next vehicle needed in August the next vehicle needed in August More

by BRADBAILEY95 Verified Customer Verified Customer

Report | Print

Diego is a great guy! Best experience buying a car, easy process and didn’t take a long time. Best experience buying a car, easy process and didn’t take a long time. More

by KLANGEL525 Verified Customer Verified Customer

Report | Print

Bought the bronco in 1/2 hour They gave me a good price and I love the car Just didn’t like them trying to sell me maintenance programs and I love the car Just didn’t like them trying to sell me maintenance programs More

by JASIMON24 Verified Customer Verified Customer

Report | Print

Brandon was a great sales rep who helped me get the Bronco Sport. He was attentive and collaborative in figuring out how to make sure my expectations were set with respect to price and payment. Bronco Sport. He was attentive and collaborative in figuring out how to make sure my expectations were set with respect to price and payment. More

by BORISGEYZER Verified Customer Verified Customer

Report | Print

Brandon was great! Very knowledgable about the entire Ford lineup. Helped us throughout the entire process Very knowledgable about the entire Ford lineup. Helped us throughout the entire process More

by AMARCHELLO11 Verified Customer Verified Customer

Report | Print

Very easy the advertisement was what the final deal was to purchase car so no hassel. to purchase car so no hassel. More

by MDH40 Verified Customer Verified Customer

Report | Print

Good enough to comenback to. They want 15 words but I am done. Two more lol They want 15 words but I am done. Two more lol More

by ANTHONYROSA222 Verified Customer Verified Customer

Report | Print