Brandon Baughman
Brandon Baughman at Ford of Galesburg
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Brandon Baughman

DETAIL MANAGER

Ford of Galesburg

2201 W Main St
Galesburg, IL 61401

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4.6
162 Reviews

Dealership Experience

7 yrs, 2 mos

Industry Experience

27 yrs, 8 mos

Languages Spoken

English English

4.6

162 Reviews

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162 Reviews of Brandon Baughman

November 08, 2024

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Employee Rating

Stopped by with a warning message showing on my truck. They got me in and found the problem quickly, They were able to rush order parts and had my truck repaired the next afternoon. Great service! More

by marta tucker
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Haley Brackett, Erick Lopez

Nov 21, 2024

Ford of Galesburg responded

Thank you so much for the review!! We truly take pride in servicing our customers and getting service done quickly and correct. We hope to see you again in the future. Happy Holidays from your Ford family. Thank you Amy Kelso

November 08, 2024

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Can't get any better than a free oil change. Fast and courteous service too. Thank you. More

by mawgaw9
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Recommend Dealer
Yes

Other Employees Tagged: Haley Brackett, Erick Lopez

Nov 21, 2024

Ford of Galesburg responded

We love hearing that we met your expectations!! We hope to see you again for future visits. Happy Holidays from your Ford family. Thank you Amy Kelso

October 17, 2024

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Outstanding service. What sets the dealership apart is their commitment to the customer and their friendly attitude. They really care about the customer. In my specific s More

by 250 owner
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Recommend Dealer
Yes

Other Employees Tagged: Haley Brackett , Aly Stevens

Oct 17, 2024

Ford of Galesburg responded

We always love to hear that a customer leaves happy and satisfied. I am glad as a team you were pleased and that we were able to meet your expectations. Thank you Amy Kelso

October 15, 2024

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We live 20 plus miles from Ford and appreciated 2 people coming to us to get our truck repair it and then return it to us. That was worth a great deal. Thanks! More

by JANICEMEYER7285
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Recommend Dealer
Yes

Other Employees Tagged: Haley Brackett, Erick Lopez

Oct 15, 2024

Ford of Galesburg responded

We love the ability to offer this service especially as the weather gets cooler. We are so happy you were pleased with the service. We hope to continue to meet your needs. Thanks Amy Kelso

August 23, 2024

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Courteous punctuality did the job well happy happily just happy with joy and happiness I am happy for the rest of my day More

by Vacher
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Recommend Dealer
Yes

Other Employees Tagged: Haley Brackett, Erick Lopez

Aug 23, 2024

Ford of Galesburg responded

Well, what a wonderful compliment!! Thank you so much for doing business with us. Have a great day Amy Kelso

August 22, 2024

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Tiny bit disappointed, I thought I was going to get some sort of deal on labor because I had to wait for so long because of the computer glitch, but I guess I was mistaken. Glad to have things back to norma More

by BUSTER1551
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Recommend Dealer
Yes

Other Employees Tagged: Haley Brackett, Erick Lopez , Alisha Collier, DALTON STANCELL

Aug 22, 2024

Ford of Galesburg responded

Thank you for being patient an understanding about the computer glitch we are happy that you still received 5-star service. Thank you Amy Kelso

August 20, 2024

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They did my oil very fast so I didn’t have to wait long I lady was very friendly when I came I well also will use them More

by Connie
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Recommend Dealer
Yes

Other Employees Tagged: Haley Brackett

Aug 20, 2024

Ford of Galesburg responded

Thank you for the kind words. We are happy we met your expectations and look forward to future visits. Thank You Amy Kelso

June 21, 2024

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It's great that dealership does free oil changes for seniors. That's a big help to our budgets. More

by lpresley1626
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Recommend Dealer
Yes

Other Employees Tagged: Haley Brackett, Erick Lopez

Jul 25, 2024

Ford of Galesburg responded

We are happy to be able to help out our community!! We look forward to future visits with you. Thank you Amy

June 20, 2024

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Great honest service. Pleasant staff. Reliable service. Our truck was serviced in a short amount of time. Problem found and repaired. More

by SGABRON0
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Recommend Dealer
Yes

Other Employees Tagged: Haley Brackett

June 09, 2024

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They were very attentive, accommodating, and fast. I am a new small business owner and my truck is my livelihood so I really appreciate everything they’ve done for me More

by Jsprout40@gmail.com
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Recommend Dealer
Yes
Jun 14, 2024

Ford of Galesburg responded

As a business owner you know how important it is to always make sure you meet your customers' needs and expectation, so we truly appreciate you leaving such a positive response we look forward to your next visit. Thank you Amy Kelso

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