Brandon Baughman

We were stranded near Chicago over Thanksgiving our car would not unlock. We tried calling a dealership in Frankfort Il. they had no advise to help and would not put anyone from their service department would not unlock. We tried calling a dealership in Frankfort Il. they had no advise to help and would not put anyone from their service department so we called Ford of Galesburg spoke with a service person he talked my son through everything step to get into our car. This was the Friday after Thanksgiving we’ve been so grateful but also very ill so we’ve not made it in. This is the 2nd time your service department has saved us. We also had a wax job done that we were very pleased with the results. So thank you so much for having excellent people on your staff, it really means something in this day and age. Bill and Sandy Spence More

by shaulaspence Verified Customer Verified Customer

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We have had the best of service each and every time we have gone to Ford of Galesburg. Thankful that we have found a trustworthy place to have our vehicles serviced. have gone to Ford of Galesburg. Thankful that we have found a trustworthy place to have our vehicles serviced. More

by whahhooo Verified Customer Verified Customer

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Employees were very nice and accommodating. The service was prompt, and they delivered my car to my residence! The service was prompt, and they delivered my car to my residence! More

by riterodney Verified Customer Verified Customer

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The service was outstanding. I found working with the dealership to be personable and convenient. I found working with the dealership to be personable and convenient. More

by Huey Verified Customer Verified Customer

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Stopped by with a warning message showing on my truck. They got me in and found the problem quickly, They were able to rush order parts and had my truck repaired the next afternoon. Great service! They got me in and found the problem quickly, They were able to rush order parts and had my truck repaired the next afternoon. Great service! More

by marta tucker Verified Customer Verified Customer

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Can't get any better than a free oil change. Fast and courteous service too. Thank you. Fast and courteous service too. Thank you. More

by mawgaw9 Verified Customer Verified Customer

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Outstanding service. What sets the dealership apart is their commitment to the customer and their friendly attitude. They really care about the customer. In my specific s What sets the dealership apart is their commitment to the customer and their friendly attitude. They really care about the customer. In my specific situation both the dealership a myself were in difficult positions; they worked with me to develop a plan that worked for both. More

by 250 owner Verified Customer Verified Customer

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We live 20 plus miles from Ford and appreciated 2 people coming to us to get our truck repair it and then return it to us. That was worth a great deal. Thanks! coming to us to get our truck repair it and then return it to us. That was worth a great deal. Thanks! More

by JANICEMEYER7285 Verified Customer Verified Customer

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Courteous punctuality did the job well happy happily just happy with joy and happiness I am happy for the rest of my day happy with joy and happiness I am happy for the rest of my day More

by Vacher Verified Customer Verified Customer

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Tiny bit disappointed, I thought I was going to get some sort of deal on labor because I had to wait for so long because of the computer glitch, but I guess I was mistaken. Glad to have things back to norma sort of deal on labor because I had to wait for so long because of the computer glitch, but I guess I was mistaken. Glad to have things back to normal anyway. Thank you for the good work. GO FORD! More

by BUSTER1551 Verified Customer Verified Customer

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