Brandon Barello

Brandon, my service adviser, provided excellent service and maintained great communication throughout. I would highly recommend him to anyone looking for a great experience, while getting your car serviced and maintained great communication throughout. I would highly recommend him to anyone looking for a great experience, while getting your car serviced. More

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The Audi Ontario service department team is just amazing. They are always so nice and welcoming. Mr. Ralph Perez is very knowledgeable and won’t steer you wrong! I would definitely recommend to make your nex They are always so nice and welcoming. Mr. Ralph Perez is very knowledgeable and won’t steer you wrong! I would definitely recommend to make your next service appointment with Mr. Perez. He always willing to go above and beyond in making sure you’re completely satisfied with your service. More

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Brandon Barello Was excellent to work with and I would recommend anybody who values communication go get their car serviced here. recommend anybody who values communication go get their car serviced here. More

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Mr Brandon Barello could not have been more professional or nicer. Mr Barello called and asked when I may bring my new purchase into your service center. Mr Barello explained the need and we scheduled a da or nicer. Mr Barello called and asked when I may bring my new purchase into your service center. Mr Barello explained the need and we scheduled a date. Upon my arrival, Mr Barello was available to facilitate the service required and again mentioning the need for my visit and thanked me for coming in. After completion of the service, Mr Barello asked if all was acceptable AND walked me to my vehicle. This service mimicked my first visit to this service center and was superior to my experience when purchasing my vehicle. Thank you Brandon Barello for supporting excellent customer service This visit was enjoyable because of your participation. More

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Brandon Barello was super friendly, he took care of me the minute i walked in that place and kept me informed of what going on with my car till the end Super friendly, super customer service Thatnk yo the minute i walked in that place and kept me informed of what going on with my car till the end Super friendly, super customer service Thatnk you guys More

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I want to build my credit, and i was thinking it will be impossible to get a car from a dealer, since my credit history is less than a year Raymundo Lopez Was great person , he made the impossible to make impossible to get a car from a dealer, since my credit history is less than a year Raymundo Lopez Was great person , he made the impossible to make it possible and he got me the deal Thank you Ray, and congratulations on the new baby girl More

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They made sure I walked out with the best deal for my budget. They aren’t sneaking in any extra fees or anything like that. Everything is laid infront of you. Elijah made sure I was always taken care of. budget. They aren’t sneaking in any extra fees or anything like that. Everything is laid infront of you. Elijah made sure I was always taken care of. Overall it was a good experience and will definitely keep doing business with this dealer. More

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AUDI: Pleasent/ Professionals; Total Team Effort. . Superlative! 1. Raymundo Lopez, Salesman. 2. Brett McKinley, Sales Mgr. 3. Dean Vetricek Finance. 4. Shawn Nabi, Sales/Tech 5. Brandon Barello . Superlative! 1. Raymundo Lopez, Salesman. 2. Brett McKinley, Sales Mgr. 3. Dean Vetricek Finance. 4. Shawn Nabi, Sales/Tech 5. Brandon Barello, C/S. 6. Jim, Parts. 7. Sandy, Reseptionist. More

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At the dealership of Audi Ontario I experienced excellent service and timely responses to my inquiries! Much appreciated. service and timely responses to my inquiries! Much appreciated. More

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I purchased a “pre-owned” 2016 Audi on 3/11/2023 from Audi of Ontario. On 5/5/2023, after only 1200 miles, I began hearing a clicking/ticking noise from the right front of my vehicle. I immediately took Audi of Ontario. On 5/5/2023, after only 1200 miles, I began hearing a clicking/ticking noise from the right front of my vehicle. I immediately took it to Bauer German Auto Mechanic in Glendora, CA. They diagnosed it to be a faulty right front axle and right front lower control arm. The head mechanic advised I take it back to Audi of Ontario. After speaking to Phil Macias, servicing manager, he apologized and welcome my vehicle the following day to be inspected. On 5/9/2023, I was advised that my vehicle was not going to be covered per their used car manager. Upon arriving, I spoke directly with Brandon Barello, head service advisor, who informed me that they did not actually inspect my vehicle nor did they even put it on a lift to confirm a diagnosis, but simply went off of the 3rd party mechanics diagnosis. In fact, I was told that their mechanic couldn’t “replicate” the same sound that myself and 4 others heard. With that said, my vehicle basically sat in their back lot for 4 days. I was given an estimate and refused service. Following that, I immediately took my vehicle to Bauer German Auto for repair and service was completed in the same day at half the cost that I was given by Audi of Ontario. More

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