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Braiden Draper
Braiden Draper at Ken Garff Mercedes-Benz of Salt Lake City
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Braiden Draper

Service Advisor

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.8
78 Reviews
4.8

78 Reviews

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78 Reviews of Braiden Draper

February 12, 2025

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Employee Rating

I came in very unexpectedly from out of town and was thrilled with the experience. They ended up keeping my car overnight but since they had a loaner for me it did not ruin my trip. Thanks for a great e More

by cday17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Black

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Feb 19, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

February 11, 2025

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Employee Rating

Team was great to work with and as always very responsive and helpful with all questions More

by tgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toni Seely, Cameron Telford, Kyle Jeffrey, Vivian Montes, Jason McDonough, Garret Olson

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February 04, 2025

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Employee Rating

Excellent service and quality, and good communication and enjoyable that is all of it good bye More

by LAPPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Bennion, Rossi Yerage, David Laccaorce, Mickey Dailey, Cameron Telford, Jared Benjamin, Justin Franchow, Brian Black, Arleigh Carpenter

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Feb 04, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 04, 2025

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Employee Rating

Courteous,knowledgeable and on time! Appreciate comfortable surroundings. Everyone seemed to care about providing good service More

by tandcdietz9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Heaps, Mickey Dailey, Jared Benjamin, Justin Franchow, Denice Jeffrey, Arleigh Carpenter, Brandon Haynes

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Feb 11, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 30, 2025

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Employee Rating

Very professional! I deal with many dealerships, this one is 5 stars! They go beyond your expectations! More

by SCOTTPMMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Heaps, Mickey Dailey, Kyle Jeffrey, Jared Benjamin, Justin Franchow, Denice Jeffrey, Jason McDonough, Arleigh Carpenter, Brandon Haynes

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Jan 31, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 09, 2025

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Employee Rating

We have come to expect prompt and reliable service with friendly and helpful staff at the Ken Garff dealership. More

by JJENSEN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 19, 2024

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Employee Rating

Fast, knowledgeable, & courteous staff. Always helpful and accommodating. Staff works to make every visit friendly and satisfying . Work is high quality. Keep up the good work 👍 More

by MLJenksBluecorn2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rossi Yerage, Cameron Telford, Jared Benjamin, Justin Franchow, Jason McDonough , Star Castenada, Justin Franchow, Ryan Landis

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Dec 23, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 04, 2024

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Employee Rating

Every time I go there, I’m treated exceptionally. The staff is always very friendly, very customer service oriented! More

by Phtoyota2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 15, 2024

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Employee Rating

Really good customer service and friendly, they answer all the questions that I need help. More

by Doduc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 14, 2024

Dealership Rating
Employee Rating

They have always treated me extremely well and looked after every aspect of my service visit. When something seemed off, they did their best to make it right! Great customer service and attentive to th More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dillon Jones , Jacob Alviso

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Nov 18, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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