Braiden Draper
Braiden Draper at Ken Garff Mercedes-Benz of Salt Lake City

Braiden Draper | Page 2

Service Advisor

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.8
118 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

2 yrs, 7 mos

4.8

118 Reviews

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118 Reviews of Braiden Draper

January 26, 2026

Dealership Rating
Employee Rating

The guys at the service desk on always do a great and complete job on my vehicle More

by Wctravis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 30, 2025

Dealership Rating
Employee Rating

Very customer service focused. Very approachable Employees are excellent communicators. They follow up when they say they will. Do the work promised in the timeframe promised. More

by j_mulford4
Recommend Dealer
Yes

Other Employees Tagged: Braiden Draper

Jan 21, 2026

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

November 29, 2025

Dealership Rating
Employee Rating

It is top quality service I just wish it could have been a little more affordable More

by Tino.godoy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 23, 2025

Dealership Rating
Employee Rating

Braiden was very courteous and professional. Left my car to be serviced and got a loaner quickly. Braiden updated me every set of the service process. More

by marigaitan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 27, 2025

Dealership Rating
Employee Rating

We had great services from Ken Garf Mercedes Salt Lake City! Thank you very much! More

by tabh1402
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 16, 2025

Dealership Rating
Employee Rating

They treated me like a million dollar customer. It was fabulous. I cannot say enough good about the service. More

by scott.anderson
Service Price Transparency
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Recommend Dealer
Yes

October 06, 2025

Dealership Rating
Employee Rating

Thank you for always providing a timely and very thorough service! Looking forward to using you when my next service is due. More

by ninerkids1821
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 08, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

September 16, 2025

Dealership Rating
Employee Rating

Braiden did a great job and kept me updated the entire day! Thank you for your service More

by kae.lynne
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

August 28, 2025

Dealership Rating
Employee Rating

Overall I support this dealer. Service advisors are great! However they have recommended fluid flush four times and can't fix the record that shows it has been done. Though not More

by Nope
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Angela Heaps, Service Manager angelah@kengarff.com

August 12, 2025

Dealership Rating
Employee Rating

Excellent service experience. This was an emergency repair issue, and they were able to get me in without an appointment and fix the problem by the next day. I was very pleased. More

by jamesblanch
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vivian Montes

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