Braelynn Merrell | Page 8

Unfortunately, I have been having chronic issues with a brand-new vehicle I purchased 5 weeks ago. I have had to speak to managers and explain my situation to them before getting any resolution to my prob brand-new vehicle I purchased 5 weeks ago. I have had to speak to managers and explain my situation to them before getting any resolution to my problems. When I called for an update on my vehicle this past visit, all that was communicated to me is it was "all set." No explanation of what was done or needed to be done. More

by jrabideau0 Verified Customer Verified Customer

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Make your move to Mastrovito Hyundai! They are truly the best! Always a good experience. They are truly the best! Always a good experience. More

by rl1223adk Verified Customer Verified Customer

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As always the service was excellent! Everyone was courteous and every task was completed in a very short time. I’ve always been treated well at Mastrovito by everyone there in every dep Everyone was courteous and every task was completed in a very short time. I’ve always been treated well at Mastrovito by everyone there in every department. More

by Pwilliams12 Verified Customer Verified Customer

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Got me in on time, completed my call quickly and on the road very satisfied in 22 minutes. A real pleasure to get my Tuscon inspected road very satisfied in 22 minutes. A real pleasure to get my Tuscon inspected More

by towns115 Verified Customer Verified Customer

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I walked in on a Saturday because my horn didn’t work. . Since I know that is a hazard, I went to Hyundai and knew I was going to sit and wait.. Bre got me right in and I had to wait an hour.. She was s . Since I know that is a hazard, I went to Hyundai and knew I was going to sit and wait.. Bre got me right in and I had to wait an hour.. She was smiling and tryig to make me happy…. She knew it was my second time in a week and I wasn’t happy.. Even though it’s petty, I’m really over my Tuscan.. Wipers freed up, horn stopped working, tire blow out for no reason.. Just not for me More

by uticaboy23 Verified Customer Verified Customer

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Post-sale service is a critical factor in customer satisfaction, and my recent experience at Mastrovito Hyundai exemplifies this. Luke's exceptional support was instrumental in facilitating the purch satisfaction, and my recent experience at Mastrovito Hyundai exemplifies this. Luke's exceptional support was instrumental in facilitating the purchase and installation of running boards for my 2024 Santa Fe, a decision made spontaneously during a routine oil change. Throughout the installation process, Luke provided timely updates. The comfortable waiting area, equipped with amenities such as coffee and television, further enhanced my experience. The sales team's proactive and unobtrusive approach was also noteworthy, a stark contrast to experiences at other dealerships. The professionalism displayed by Luke, the sales staff, and the service team makes Mastrovito Hyundai the preferred choice for automotive services. Thank you! More

by Jeff Shepard Verified Customer Verified Customer

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Braelynn in service dept. is outstanding, very good communication, service dept. does an excellent job is outstanding, very good communication, service dept. does an excellent job More

by jmmjkawad Verified Customer Verified Customer

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All I can say is awesome dealership. They provide the best sales and service environment you could ever imagine. They provide the best sales and service environment you could ever imagine. More

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Employees are very concerned about satisfying customers They go the extra mile Easy to work with They go the extra mile Easy to work with More

by chickaley Verified Customer Verified Customer

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Excellent customer service . Kept me posted on status of my service. Explained needed services. Good experience Kept me posted on status of my service. Explained needed services. Good experience More

by NCONNEY Verified Customer Verified Customer

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