Braelynn Merrell
Braelynn Merrell at Mastrovito Hyundai

Braelynn Merrell | Page 38

Service Adviser

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

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4.9
426 Reviews

Dealership Experience

5 yrs, 1 mo

4.9

426 Reviews

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426 Reviews of Braelynn Merrell

May 08, 2023

Dealership Rating
Employee Rating

Service was great and timely. Thank you team for getting me back on the road quickly More

by thenicholls09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown , Allen

May 10, 2023

Mastrovito Hyundai responded

Hello! We are happy to hear that you are back on the road in a timely manner! We appreciate your support and business! #makeyourmovetomastrovito

May 06, 2023

Dealership Rating
Employee Rating

We accidentally scheduled an appointment for Monday may 8th for an oil change but showed up on may 1st. They were very friendly and able to squeeze me in even though it was my mistake. More

by Jleldw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that we were able to accommodate you quickly and easily! We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

May 06, 2023

Dealership Rating
Employee Rating

All Around Excellence in All aspects. Car I want, in and out. Exceptional after sales follow up by sales team. More

by eddieair
Recommend Dealer
Yes
May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that you had an all-around excellent experience! We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

May 02, 2023

Dealership Rating
Employee Rating

The customer service is always top notch and they have amazing prices on their services More

by hartstephen67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that you received top-notch customer service. That is our goal!! We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

May 02, 2023

Dealership Rating
Employee Rating

Luke was extremely polite, helpful and accommodating. Mastrovito Hyundai is a clean and great dealership also. More

by Paul Callari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown , Grant Laufer

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that you received polite, helpful, and accommodating service. We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

April 20, 2023

Dealership Rating
Employee Rating

Great staff and great business. Friendly, always welcoming and accommodating. They just make it easy. More

by james.p.fitzgerald86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that you had an easy experience. We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

April 19, 2023

Dealership Rating
Employee Rating

Awesome place, always feel like family! Recommend to anyone who needs a shop or a new car More

by smitty0031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that you had an awesome experience at Mastrovito Hyundai. Thank you for the recommendation! We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

April 19, 2023

Dealership Rating
Employee Rating

Customer Service in Service Department was great however was charged $500 to correct a problem (recalibrated front end sensor) and the next day same problem occurred. Brought it back in and they said it was More

by MFULMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

April 17, 2023

Dealership Rating
Employee Rating

Excellent service all around. Braelynn was very attentive and fully explained what service was needed and pricing. She contacted my extended warranty company and got that taken ca More

by BEDWA3960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that you had an awesome experience at Mastrovito Hyundai. We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

April 13, 2023

Dealership Rating
Employee Rating

I love this dealership everyone is always so nice and so helpful they really do care about the customers More

by TB82088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that you had an awesome experience at Mastrovito Hyundai. We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

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