Brad Williams
General Manager
Five Star Chevrolet Cadillac Buick GMC
495 Watson Blvd.
Warner Robins, GA 31093
35 Reviews
Write a Review35 Reviews of Brad Williams
November 24, 2024
By far the worst vehicle purchasing experience ever. I was deceived from the beginning by them telling me the truck has never been towed with, then upon further inspection, it was in a accident that w I was deceived from the beginning by them telling me the truck has never been towed with, then upon further inspection, it was in a accident that wasn't reported. Fuel filter wasn't replaced, Cheap aftermarket brakes were put on it and fog lights were out. Not to mention, check engine light came on saying transmission issues. I took the truck back to the dealer on 3 occasions and only got excuses. Stay away from this place. Not to mention it was a 200mile round trip!!! Very disappointed. I wish I could return it!!! More
Other Employees Tagged: Sigmund Roseme
October 27, 2024
The Dealership From xxxx! !! I traded my 2022 Yukon Denali Ultimate in Excellent Condition with 20,000 miles on it for there 2024 Cadillac lyriq Sports 2 . Amanda was my sales !! I traded my 2022 Yukon Denali Ultimate in Excellent Condition with 20,000 miles on it for there 2024 Cadillac lyriq Sports 2 . Amanda was my sales representative and she did an Outstanding Job throughout this whole Nightmare with sale. The next day after purchase I noticed the air conditioner wasn't putting out cool air through the passenger side vent. I notified Amanda of the issue and she had me bring the car back to take to there service to fix. Amanda put me in a loaner car it took service a whole week to fix the air conditioner issue. I was notified by the manager in service that the car was ready for me to pickup and that there detailer washed the car. I went to pick up my Brand New Car and noticed there (So Called Detailers) scratched my whole car up and it really showed do to the car being black in color . I contacted Amanda again she told me to bring it back again and there Detail guy (Dwight) would cover up the scratches. I told her no the scratches needed to be removed by a professional detailer they claimed there Detail guy Dwight would be able to fix it. I new he wouldn't be able to remove the scratches without buffing them out with a polish. Dwight tried putting some detail products on the car and like I already new he couldn't correct the paint without buffing the scratches out . Dwight is not a professional detailer. Amanda contacted me and said they have to send it out to a professional detail shop and have the scratches removed and they're going to finish it off with a wax. Come to find out It's the same detailer I've used a couple of times in the past. I felt my car would be safe in knowing this. I then contacted the detailer and asked what exactly were they going to do to fix scratches. He told me they were going to buff the scratches out with a polish and that's all the manager (Brad) at the dealership was going to pay for. I replied "no wax" like Amanda told me? No wax was paid for. He advised me that they should have also paid to have the ceramic coating put back on it. What the manager Brad planned on doing was to take my car back to the dealership and have there detailer put a protectant on it. Why would I at this point want the very people who damaged my car's paint to even touch my car. I've tried reaching out to Brad several times for 5 days straight while my car was out at the detail shop to let him know I felt very uncomfortable about my car going back to there dealership to add the protectant to the car after they're Detailers scratched it in the first place. Left several messages also. Brad never called me back. I asked the detail shop to let me know when they were finished with my car so I could go down and take a look at it before it goes back to the dealership. They called me and I went down to take a look at it and the the guy asked me if I talked to Brad yet. I told him no and it looks like Brad is avoiding me. The guy at the detail shop didn't have any problems with getting in touch with Brad. Since Brad didn't have a problem with speaking to detailer at the shop I asked him to relay a message to Brad for me. Brad told the detailer it would be ok for me to pick up my car and to put the ceramic coating on myself. Brad needs to be Fired with Amanda taking his place. Amanda took care of Absolutely everything from start to finish. What is Brad there for??? More
Other Employees Tagged: Rico Wilson , Amanda
August 01, 2024
I would recommend this dealership to all my family and friends,. They treat all their customers with the up most respect. friends,. They treat all their customers with the up most respect. More
Other Employees Tagged: Brandon Holmes, Kevin Plummer
May 21, 2024
Johnny T. and his team went above and beyond to ensure I received the best deal possible on my new vehicle. I’m completely satisfied with my five star experien and his team went above and beyond to ensure I received the best deal possible on my new vehicle. I’m completely satisfied with my five star experience and will recommend this dealership every time. More
Other Employees Tagged: Johnny Thomas
May 18, 2024
Outstanding customer service. Knowledgeable. Professional. I recommend this dealership to my family and friends. Awesome Knowledgeable. Professional. I recommend this dealership to my family and friends. Awesome More
Other Employees Tagged: Shawn Locke, Brandon Holmes, Veith Powell, Kevin Plummer
April 30, 2024
Terrible beyond words! !Drove 2.5 hours to look at a truck that I had been calling about for 4 days. The salesman knew I was coming. While test driving the truck, they sol !Drove 2.5 hours to look at a truck that I had been calling about for 4 days. The salesman knew I was coming. While test driving the truck, they sold it to another man. I was told the other man had come by this morning and got a card but never test drove the truck then returned to buy it. Supposedly his salesperson didn’t know I was test driving it. Then they wanted to sell me a higher price truck with no cuts. I have never been treated any such way. Obviously I am not from the area so they probably don’t care, but hope someone reads this and doesn’t make the mistake I did of trying to do business with them. More
Other Employees Tagged: Andrew, possibly sales or finance director who used the “f” word with me.
April 21, 2024
Alan and Kevin put the deal together quickly and efficiently with a great trade in value. These guys always exceed ours expectations in every deal! Kevin will make sure you are comfortable with the efficiently with a great trade in value. These guys always exceed ours expectations in every deal! Kevin will make sure you are comfortable with the operation of the vehicle and ALL the functions before you leave the dealership. Another completely satisfied customer for the third time! More
Other Employees Tagged: Shawn Locke, Brandon Holmes, Veith Powell, Kevin Plummer
February 01, 2023
Kevin Plummer is a wonderful salesman. Since 2015 he has sold us 5 vehicles. On January 27 2023 he sold us two 2023 Chevrolet, Malibu and a Blazer. He's very patience, polite and caring be Since 2015 he has sold us 5 vehicles. On January 27 2023 he sold us two 2023 Chevrolet, Malibu and a Blazer. He's very patience, polite and caring because I am a handful. He also checking on us months and years later to see if we're satisfied with our vehicles. Five Star Chevrolet Cadillac you have an OUTSTANDING salesman and my family gives Kevin Plummer a STAR. More
Other Employees Tagged: Kevin Plummer