Brad Klein

Terrible experience. I was transferred between 3 different salespersons, and ultimately Jay, the sales manager during my week long process to simply buy a car. When I I was transferred between 3 different salespersons, and ultimately Jay, the sales manager during my week long process to simply buy a car. When I went to pick up the vehicle, a check engine light was on. I immediately called the most recent salesperson that I dealt with, wo said to call the orignal sales person back. I subsequently responded to their text after I took delivery, and never got a call back. Finally, they never transferred title, so now I have an unlicensed vehicle. Terrible, unprofessional dealership. More

Report | Print

Very pleasant experience. No pressure, got me the truck I wanted. Corrected minor issue with no hassle. No pressure, got me the truck I wanted. Corrected minor issue with no hassle. More

Report | Print

I have been with this dealership for a few years now. It just gets better and better, Everyone is always courteous and helpful. Brad Klein is a wonderful sales rep for Suburban. He doesn’t hesitate t It just gets better and better, Everyone is always courteous and helpful. Brad Klein is a wonderful sales rep for Suburban. He doesn’t hesitate to go out of his way to make sure you feel comfortable and to make sure that you’re making the right decisions for yourself. I am super impressed with how much he truly cares for me, the customer. Thank you, Brad. More

Report | Print

Excellent customer service! Kind, caring and Professional. Will be back to purchase in the future! Kind, caring and Professional. Will be back to purchase in the future! More

Report | Print

Suburban Ford of Sterling Heights is very easy to work with when buying a car. They go to great lengths to make sure that you are comfortable with the process and that all of your questions are answered. with when buying a car. They go to great lengths to make sure that you are comfortable with the process and that all of your questions are answered. I explained what I wanted In my new car and the sales person spent the time required to search for my car in 5 different States. They loose a star because they have a serious problem with their service department. When I go in for normal maintenance: that part of the dealership Is the opposite of the sales group. The service is very poor. More

Report | Print

The experience was wonderful! Our Sales person Bradley Klein was very helpful and communicated great throughout the whole process! We are so excited with our new car purchase and Our Sales person Bradley Klein was very helpful and communicated great throughout the whole process! We are so excited with our new car purchase and very happy we went with Suburban Ford of Sterling Height and Brad! Thank you. More

Report | Print

After dealing with another salesman prior I swore I’d never come back to Suburban. Then we were introduced to Jeremy. Since then we have continued our business with Suburban and have gotten 3 vehicles fr never come back to Suburban. Then we were introduced to Jeremy. Since then we have continued our business with Suburban and have gotten 3 vehicles from him. Jeremy goes above and beyond for his customers and always listens to our needs and made me feel like 👍🏻 was being taken care of and getting the absolute best deal I could. Thank you Jeremy! You’re awesome!! More

Report | Print

Oh my goodness! If every Dealership was run like this one, there wouldn't be any on line car buying going on!!! EVERYONE at this place is not just "nice" but Kind! If every Dealership was run like this one, there wouldn't be any on line car buying going on!!! EVERYONE at this place is not just "nice" but Kind! They behave like you're family & just came into their house! The manager (Brian) goes around hugging his employees & joking with them. My salesman, Michael B was so patient with me! (Not an easy task Michael. Thank you!)I actually feel like I can Trust these people. They're Rocking it! I'm impressed. (Usually only GOD can impress me). Thank You ALL! You all get 5 stars but this site won't allow me to do that. More

Report | Print

Typical salesman, talks fast, tries to have 3 different conversations at once to fool you into the sly stuff he’s doing. This guy wanted me to put down almost 9k on a lease, garbage salesman didn’t even of conversations at once to fool you into the sly stuff he’s doing. This guy wanted me to put down almost 9k on a lease, garbage salesman didn’t even offer other car options. “It’s just the way the world is now” is all we could get out of him. And it was weird how my appraised value on my car jumped up almost 1k more when I keep refusing to bring in more cash for a car. Why not give the customer the best price at first? More

Report | Print

Brad Klein sold me my 2019 F250 right before the pandemic. I am thrilled with my truck and I got it custom to what I wanted. pandemic. I am thrilled with my truck and I got it custom to what I wanted. More

Report | Print