Brad Corona | Page 18

Service department was great. Quick service. I was inFormed the entire way and in and out really quick. Quick service. I was inFormed the entire way and in and out really quick. More

by MBUISSON Verified Customer Verified Customer

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John & Brad handled a warranty issue quickly and professionally. Brad was able to diagnose the problem and had the part replaced the same day. John is professional with everyone who comes into the professionally. Brad was able to diagnose the problem and had the part replaced the same day. John is professional with everyone who comes into the service department. More

by Patrizia Verified Customer Verified Customer

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John in the service department is a fantastic and thorough asset to this dealership. I hope every scheduled service is handled by John! thorough asset to this dealership. I hope every scheduled service is handled by John! More

by colmakeane Verified Customer Verified Customer

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I’ve been using Gay Kia for years for service. Everyone in the service department, is so helpful and friendly, especially John. Everyone in the service department, is so helpful and friendly, especially John. More

by TSOWER Verified Customer Verified Customer

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Always a bad experience with the service department. No customer service skill and never able to complete my request No customer service skill and never able to complete my request More

by CHELSEA Verified Customer Verified Customer

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Oh my gosh, my service was a mess and partially due to the review process which doesnt end. I have received 4 different solicitations for reviews now on the same service event (different review forums fo the review process which doesnt end. I have received 4 different solicitations for reviews now on the same service event (different review forums for some reason) and provided 3 reviews plus this one…..which resulted in 2 callbacks from “the service manager”. The 2nd service manager who called 10 days after the first was angry (at me) about his department not completing the oil service properly. Please stop…sending….reviews….the phone numbers of the managers are 281-337-8345(decent concerned guy), and 281-337-2521 for the angry guy who belittled me for pointing out they didnt reset the oil light. Not a big deal on the oil light until you made me concerned that your anger may possibly be taken out on my wife if she ever brought the car back to the dealership for service. Ps: salesman maintains a high rating, but this review engine wont allow posting without picking a name….and I dont know the service guys name just phone number. More

by markcdouglass Verified Customer Verified Customer

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Kia repair, was great. Didn’t wait very long, around an hour. The counter man that took care was great. He informed me that my van was still under warranty and this was a r Didn’t wait very long, around an hour. The counter man that took care was great. He informed me that my van was still under warranty and this was a recall issue so no cost to me. He made my day. More

by joe.gaston1953 Verified Customer Verified Customer

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Brad Corona was so helpful! My husband's car that he followed me to the appt in had a metal scrap in the tire. Brad came out and offered assistance, and he had their repair ce My husband's car that he followed me to the appt in had a metal scrap in the tire. Brad came out and offered assistance, and he had their repair center fix the tire while we waited. So, you go to fix two of our cars in one day! More

by Rokalada@aol.com Verified Customer Verified Customer

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Grate service they were keeping me up to date helping me on getting everything done that had to be fix while it was in the shop Mr John Brittingham and the supervisors took care of me better than any othe on getting everything done that had to be fix while it was in the shop Mr John Brittingham and the supervisors took care of me better than any other dealerships. More

by OMARMONTALVO25 Verified Customer Verified Customer

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Professional and communication was great. After having my car at another dealership with little communication, I had my car towed to Gay and it was a much improved experience! After having my car at another dealership with little communication, I had my car towed to Gay and it was a much improved experience! More

by HANNAH.GARSIDE Verified Customer Verified Customer

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