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Brad Ashby
Brad Ashby at Mercedes-Benz of Des Moines

Brad Ashby

Service Advisor

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

5.0
105 Reviews
5.0

105 Reviews

Write a Review

105 Reviews of Brad Ashby

January 18, 2025

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Employee Rating

The service was performed quickly, and a very professional manner. Service advisor is truly a professional. … We were advised our future services that will be due shortly which is excellent. Exce More

by Ksbettis
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr

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Jan 20, 2025

Mercedes-Benz of Des Moines responded

Thank you for the amazing five-star review! We are so pleased to hear that our team here at Mercedes-Benz of Des Moines provided you with efficient and professional service. It is great to know that the future service advice was helpful for your planning! Thank you for sharing and we hope to work with you again in the future.

January 16, 2025

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Excellent service all around. Would recommend an MB and this dealership to anyone and everyone. More

by bjriley15
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Recommend Dealer
Yes
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Jan 17, 2025

Mercedes-Benz of Des Moines responded

Thank you so much for the amazing five-star review! We are so glad to hear that you had a great service experience with us here at Mercedes-Benz of Des Moines. Your recommendations mean so much to us and we look forward to working with you again in the future!

January 15, 2025

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The dealership has always taken good care of my car and keeps me in the loop. More

by Mary Halling
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Recommend Dealer
Yes

Other Employees Tagged: Benjamin Knudson

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Jan 16, 2025

Mercedes-Benz of Des Moines responded

Mary, it is amazing to hear how you have always been taken good care of and kept informed throughout your services with us. Thank you for taking the time to share your continued positive experiences here at Mercedes-Benz of Des Moines and for your trust in us. We look forward to seeing you again in the future!

December 20, 2024

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Service was attentive to my requests and took immediate action to repair my vehicle. Looking to buy a vehicle and the salesman opened all the options that he had on the lot to meet my needs. More

by kennykirkpatrick54.u2
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Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 23, 2024

Mercedes-Benz of Des Moines responded

Hello! We're delighted to hear that our team at Mercedes-Benz of Des Moines provided attentive service and explored all options for you. Thank you for sharing your experience, and we look forward to assisting with any future needs!

December 15, 2024

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Smooth experience, no headaches. Brad is excellent at what he does, as are the other staff members. I would definitely take my Benz back for maintenance without question. More

by Lucia.halmo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2024

Mercedes-Benz of Des Moines responded

Lucia, we're delighted to hear that Brad and the team at Mercedes-Benz of Des Moines provided you with a smooth experience. Thank you for your trust in us, and we look forward to assisting with any future maintenance needs!

December 14, 2024

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First class. Brad simply takes care of everything for me. Makes everything very easy, especially since I live about 80 miles away. More

by espndds
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Recommend Dealer
Yes
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Dec 16, 2024

Mercedes-Benz of Des Moines responded

Hello! We're delighted to hear that Brad made your experience with Mercedes-Benz of Des Moines so seamless and convenient, even from 80 miles away. Thank you for sharing this feedback and come again!

December 14, 2024

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Awesome experience, services are always timely and easy to schedule. I love how the process is streamlined. Wish there were more loaner cars. More

by Jeff
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Recommend Dealer
Yes
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Dec 16, 2024

Mercedes-Benz of Des Moines responded

Jeff, we're delighted to hear you had an awesome experience with us at Mercedes-Benz of Des Moines! We appreciate your feedback on the loaner cars and will keep it in mind as we strive to improve our services. Thanks for choosing us!

November 22, 2024

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Brad with the service department provided me with excellent customer service! I am happy. Thanks More

by Christy Springer
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: The person who washed my car thank you I don’t know his name

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Nov 25, 2024

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that you had an excellent experience with Brad at Mercedes-Benz of Des Moines. We hope to see you again!

November 11, 2024

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Quick and trusted service. Wait time is in a clean comfortable space with drinks and snacks available. Have always been treated well. Professionals! More

by tassyjo77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Mercedes-Benz of Des Moines responded

Thank you for sharing your experience with us at Mercedes-Benz of Des Moines! We're glad to hear that our quick and trusted service, along with the comfortable waiting area, met your expectations. We appreciate your support and look forward to serving you again in the future!

October 16, 2024

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Employee Rating

Brad was courteous, friendly and efficient . He answered my calls and I did not hate any cash on me otherwise I would have tipped him . More

by Mel Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2024

Mercedes-Benz of Des Moines responded

Hello Mel! We're delighted to hear that Brad provided you with courteous and efficient service at Mercedes-Benz of Des Moines. Your feedback is greatly appreciated and we hope to see you again soon!

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