Excellent service wonderful staff snd very responsive .
I truly drive out of my way to come see Bobby because i trust him
I truly drive out of my way to come see Bobby because i trust him
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by Joanna
Service Price Transparency
Oct 31, 2024 -
Land Rover Sudbury responded
Joanna, thank you for the kind words! We're delighted to hear that Bobby and our team at Land Rover Sudbury have earned your trust. Safe travels on your journeys!
Horrible Service General Manager Luiz is one of the worst
I’ve ever met their lack of communication and attention to customer care is unbelievable 👎🏻
I’ve ever met their lack of communication and attention to customer care is unbelievable 👎🏻
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by JUSTIN STRONG
May 01, 2024 -
Land Rover Sudbury responded
Justin, thank you for the review. We regret that we were unable to meet your expectations and will keep this feedback in mind as we work to continually improve the experiences our customers have with us. Respectfully, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com
May 01, 2024 -
JUSTIN STRONG responded
To be fair, Actions Speak louder than words.
May 18, 2024 -
JUSTIN STRONG responded
Guess the vehicle has more problems than anticipated. The car has now been in your shop a total of about 6 weeks . The first time you fixed it guess you didn’t. I’m so blown away by you and your team’s negligence on telling me the problems before I signed the paperwork. But I’m sure you and your team knew exactly what was wrong . You know since it went through your shop when you guys had first acquired it……
I expected way better. So sad . So disappointed. Just unreal actions from such a prestigious brand.
You and your associates not so prestigious.
10:09 pm
Service staff was kind friendly very accommodating and
little lounge area with coffee water n snacks is a plus I highly recommend great Land Rover dealership
little lounge area with coffee water n snacks is a plus I highly recommend great Land Rover dealership
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by Theo
Service Price Transparency
Jan 02, 2024 -
Land Rover Sudbury responded
Hey Theo, thank you for the 5-star rating! We're glad to know you enjoyed our service and amenities at Land Rover Sudbury. We appreciate your recommendation and hope to see you again! Safe travels until we see you next time!
I have been going to this dealership for 5 years.
Clean, friendly service is great
Clean, friendly service is great
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by sedalia
Service Price Transparency
Dec 18, 2023 -
Land Rover Sudbury responded
Thank you for trusting the Land Rover Sudbury team with your loyal business! We're truly grateful for all of your support over the past five years and look forward to serving you for many more. Take care!
The service at this LR Sudbury location is the best in
MA. Staff is courteous, thoughtful & meticulous. Although I don’t want to have my car in the service department, I love seeing the staff!!
MA. Staff is courteous, thoughtful & meticulous. Although I don’t want to have my car in the service department, I love seeing the staff!!
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by JBunger
Service Price Transparency
Other Employees Tagged:
Melissa Prochnow
, Tyler Albano, Aya Badreddine, Jonathan Lorizio, George Patsouri, Bryson Paulding, Caleb Skoglund, Ann in service
Dec 01, 2023 -
Land Rover Sudbury responded
We're glad to know you've had a positive service experience with our service team at Land Rover Sudbury. We appreciate your kind words about our team and look forward to seeing you next time! Safe travels!
Excellent treatment fast and direct to the point.
Customer representative welcome me with greetings. Fantastic.
Customer representative welcome me with greetings. Fantastic.
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by nkengsebas2002
Service Price Transparency
Other Employees Tagged:
Tyler Albano, Jonathan Lorizio, George Patsouri, Bryson Paulding, Caleb Skoglund
Oct 31, 2023 -
Land Rover Sudbury responded
Thank you for the 5-star rating! We're glad to know you had a fantastic service experience at Land Rover Sudbury. We'll see you next time! Have a great day!
It’s always nice to be at the Sudbury dealearship the
whole service team is fantastic especially Bobby nd Jonathan
whole service team is fantastic especially Bobby nd Jonathan
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by jaggiyodha
Other Employees Tagged:
Jonathan Lorizio
Oct 27, 2023 -
Land Rover Sudbury responded
We're delighted to know you had a fantastic experience with Bobby, Jonathan, and the rest of our service team at Land Rover Sudbury. Thank you for your kind words!
Oct 27, 2023 -
jaggiyodha responded
I am the world greatest world ever seen , catch me if u can.
Professionalism in every aspect .
Bobby the service writer took care of every issue that was given about Vehicle
Bobby the service writer took care of every issue that was given about Vehicle
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by rvalchuis
Service Price Transparency
Oct 16, 2023 -
Land Rover Sudbury responded
Thanks for your review, rvalchuis! We're glad to know Bobby and our team at Land Rover Sudbury were able to address all of your vehicle's issues professionally.
Oct 16, 2023 -
rvalchuis responded
Thank you great experience
Excellent Dealership, most especially the service
department. The service department makes customer safety a top priority. Last Saturday I suddenly had a check tire message on my dash screen in my
department. The service department makes customer safety a top priority. Last Saturday I suddenly had a check tire message on my dash screen in my LR4. I tried to put air in the tire to no avail. I drove the short distance to the Herb Chambers Sudbury Land Rover Dealership. I was graciously greeted by service rep Bryson Spaulding. In no time, less than 30 minutes, my tire was patched and my vehicle was sparkling clean.
I would be remiss if I failed to mention that while I was waiting for my vehicle, my usual service rep, Robert Wendler, came into the service department on his day off to catch up on some paperwork. When Bobby saw me, he came straight over to make certain I was all set.
People like Bryson and Bobby make the service department at Herb Chambers Land Rover Sudbury unfailingly outstanding.
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by Gunny
Service Price Transparency
Other Employees Tagged:
Bryson Paulding
Sep 28, 2023 -
Land Rover Sudbury responded
Hi Gunny! It's great to know that Bryson, Robert, and Bobby provided you with such exceptional service at Land Rover Sudbury. We're proud of our team for prioritizing customer satisfaction and making sure your vehicle LR4 is in top shape!
Very thorough and gave reliable estimate of cost and
schedule. Plus they provided a loaner car
schedule. Plus they provided a loaner car
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by tomprince762
Service Price Transparency
Sep 26, 2023 -
Land Rover Sudbury responded
Hey Tom, we're delighted to hear that you found our service thorough and our cost estimate reliable at Land Rover Sudbury. Providing a loaner car is all part of ensuring a convenient and seamless experience for our valued customers. Thank you for choosing us! Safe travels!
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