Bobby Sites

In short, a phenomenal dealership. Pricing was competitive, the used vehicles are in immaculate mechanical & cosmetic condition, the sales process was stupendously smooth, and their ba Pricing was competitive, the used vehicles are in immaculate mechanical & cosmetic condition, the sales process was stupendously smooth, and their back-end paperwork system is dialed. I’m an out-of-state buyer, and they handled the added complications of my business with ease. Impossibly, the salesperson that worked with me, Bobby Sites, was even better than the rest of the already amazing dealership. His encyclopedic knowledge of every car detail was readily available, but never forced. His easygoing nature made every step of the process feel relaxed and unrushed, but his organization skills and anticipation of what came next were superb. He never had to “sell” me a vehicle because his work and the dealership infrastructure backing him up, were impeccable. Gladstone Toyota is pretty dang peerless right now, in my book. More

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Every step of the process was easy and professional. Bobby was friendly, knowledgeable and responsive. Will definitely recommend to friends and family. Bobby was friendly, knowledgeable and responsive. Will definitely recommend to friends and family. More

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It was great to work with Bobby, he found the car I needed that was within my budget needed that was within my budget More

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I have never personally purchased a new car and my wife has only purchased one (used). So to say we were nervous and anxious about the experience is putting it lightly. I placed inquiries with just abo has only purchased one (used). So to say we were nervous and anxious about the experience is putting it lightly. I placed inquiries with just about every Toyota dealer in the area and I can say that I am incredibly happy we took Bobby's call. Bobby was responsive the entire day prior to us coming in ensuring we had a good idea of what our trade in would be, what documents we needed to purchase a new vehicle and an overall sense of how things would go. During the day of purchase Bobby was ready to answer all of our questions and show us multiple options for Rav4s. One of which we did love, but initially thought it may be a bit out of our price range. Bobby put together multiple pictures of what our financing would look like based on different down payments combined with our trade in. In the end we ended getting not just a new car, but the car we thought we would not be able to afford or have access to do to it being a more rare trim. Overall Bobby was a great person to work with through the car buying process and I would recommend anyone I know needing a new car to contact him directly. More

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I was referred to this dealership by chance. These people and that place were unbelievably nice, accommodating, informative, responsive. Went above and beyond every time regardless of how many q These people and that place were unbelievably nice, accommodating, informative, responsive. Went above and beyond every time regardless of how many questions I asked. Bobby was TREMENDOUSLY PHENOMENAL More

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Very low pressure, knowledgeable staff. Formerly, helpful and well informed. I will be returning to purchase my next car from them. Great overall experience. Formerly, helpful and well informed. I will be returning to purchase my next car from them. Great overall experience. More

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I really like the service they provide me. I would definitely recommend Gladstone to my friends. I would definitely recommend Gladstone to my friends. More

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Amazing dealership, very friendly and make buying a car like they’re working with you! like they’re working with you! More

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Bobby is great to work with- no pressure, very knowledgeable about the cars we were considering Second car we’ve purchased with him Overall a great experience knowledgeable about the cars we were considering Second car we’ve purchased with him Overall a great experience More

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We had a great experience. Bobby never once made us feel sold. He listened to want we thought and helped us to make a decision that has made us so happy with our decision. Bobby never once made us feel sold. He listened to want we thought and helped us to make a decision that has made us so happy with our decision. More

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