Bobby Rahmani
Bobby Rahmani at Lexus of North Miami
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Bobby Rahmani

Service Consultant

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.7
137 Reviews

Employee Video

4.7

137 Reviews

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137 Reviews of Bobby Rahmani

November 22, 2024

Dealership Rating
Employee Rating

Bad experience in the last service. .not great job … on my hatchback door … THK.. Regars.. More

by mborges0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ed Rubenfeld

Nov 22, 2024

Lexus of North Miami responded

I'm sorry we didn't leave a better impression during your visit. I'd like the opportunity to learn how we can improve. If you're interested in speaking about this further, would you please reach out at your convenience? Thank you, Brittany Rivera - Customer Relations Manager - 786-528-3885

November 21, 2024

Dealership Rating
Employee Rating

I WAS RECOMMENDED BY BOBBY MY SERVICE TECHNICIAN, HE IS GREAT AS WELL DIEGO DE SALESMAN. More

by HEISELALVAREZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Camboni

Nov 22, 2024

Lexus of North Miami responded

Bobby and the entire Lexus of North Miami team are happy to see your glowing review! Thanks for choosing Lexus of North Miami and we will see you next time!

November 20, 2024

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Employee Rating

I had to wait almost three hours for my vehicle and once I was told the vehicle was ready I had to wait an additional 15 minutes to get my car which I only got within the 15 minutes due to me inquiring on t More

by LINDAADITION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ed Rubenfeld

Nov 20, 2024

Lexus of North Miami responded

I'm sorry to hear about your long wait time and the miscommunication on our end. We strive for efficient service and never intend to inconvenience our valued customers. Please feel free to reach out if you'd like to discuss this further or have any other feedback you'd like to share. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

November 20, 2024

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Employee Rating

Bobby is the best, the service was fast and the waiting having a great complementary capuchino it’s the best. More

by photoluis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Lexus of North Miami responded

We're delighted to hear that Bobby provided you with excellent service and a speedy experience at Lexus of North Miami. Enjoy those complimentary cappuccinos, and thank you for the fantastic review!

November 18, 2024

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Employee Rating

I was disappointed by the way the service department found almost all the items where normal I have other Lexus and i also purchased a GS 350 from your dealership I always service with you I was given More

by PVILLAVERDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ed Rubenfeld

Nov 18, 2024

Lexus of North Miami responded

Thank you for sharing your experience with us. It's concerning to hear about the wind noise and water leak issues you're facing, as this doesn't sound typical. We appreciate your loyalty and would like to address these concerns promptly. Please reach out to me directly so we can assist you further and make this right. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

November 18, 2024

Dealership Rating
Employee Rating

The service was great and performed in time. Wish the free offerings in the cafe were better. More

by olga6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Lexus of North Miami responded

Thank you for taking the time to review Lexus of North Miami!

November 17, 2024

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Employee Rating

Bobby is an exceptional service representative. He is efficient, knowledgeable and works very hard to accommodate the needs of the customer More

by JOHNNIEBOXTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Lexus of North Miami responded

Johnnie, thank you for recognizing Bobby's hard work and dedication at Lexus of North Miami! We're delighted to hear he provided such exceptional service.

November 17, 2024

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Employee Rating

Very professional people working in service and very reliable very happy with the service Lexus of North Miami Beach More

by muchnikl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Lexus of North Miami responded

We're pleased you had a positive experience with our service team at Lexus of North Miami. Thank you for your kind words and support!

November 17, 2024

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Employee Rating

Babak managed this service call efficiently and expertly. He kept me informed during the process and explained my options clearly. Outstanding experience. More

by DNASS140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Lexus of North Miami responded

We're delighted to hear that Babak provided an outstanding experience during your service call at Lexus of North Miami. Keeping you informed and explaining options clearly is what we strive for. Thank you for sharing this feedback!

November 17, 2024

Dealership Rating
Employee Rating

Wait was too long. Very hard to find service mgr. Service itself was very good More

by pharmon47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Lexus of North Miami responded

We expect more than a 3-star experience for our customers and I am sorry to see we let you down. I'd like the chance to make this right. Would you please contact me when you have a chance so that I may help? Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

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