Bobby Gray
Bobby Gray at Banister Ford of Marlow Heights
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Bobby Gray

Service Consultant

Banister Ford of Marlow Heights

5000 Auth Rd.
Marlow Heights, MD 20746

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4.1
247 Reviews
4.1

247 Reviews

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247 Reviews of Bobby Gray

January 28, 2025

Dealership Rating
Employee Rating

Mr. Davonte Manuel put his customer FIRST! Total asset to your team's mission. I will seek him out every time I need Banister Ford service! More

by gr8rpotmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Davonte Manuel

January 23, 2025

Dealership Rating
Employee Rating

Will not replace tires that is the sorce of the noise when braking. Thanks again More

by edwardcoston47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Asia

January 21, 2025

Dealership Rating
Employee Rating

The wait time for my visit was 2 1/2 hours to get a new tire. The saving grace for me was the free carwash. Thank you! More

by shirley.wilson23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 26, 2024

Dealership Rating
Employee Rating

I heard less than a five stars was a failure so I gave five stars. More

by smoliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Oyedeji, Davonte Manuel

November 25, 2024

Dealership Rating
Employee Rating

Luv the service very nice people enjoy the service they are very good people and service More

by sexysweet4861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 18, 2024

Dealership Rating
Employee Rating

Poor customer service from the advisor & technican. Problem not resolve and took a long time. More

by wivy4375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Asia

November 12, 2024

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Employee Rating

Had a wonderful time and day at the dealership love the staff everyone was very friendly More

by sexysweet4861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 06, 2024

Dealership Rating
Employee Rating

Horrible service, the service manager is the worse. Service center is not organized, staff eating while working with customers. More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Yadira Kauffman

October 29, 2024

Dealership Rating
Employee Rating

Not professional car nor washes . need to do better . Don’t know if I will Come back More

by nyja0806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 28, 2024

Dealership Rating
Employee Rating

Employees were very professional and courteous,waiting room and bathrooms were clean and comfortable,and thank you for the Complementary carwash,an extra Bonus More

by brenda.barbour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sonny Betancourt, Evelyn Betancourt, Sherrill Smith , Shana Jefferson, Devron Stevenson

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