Banister Ford of Marlow Heights

Mr. Davonte Manuel put his customer FIRST! Total asset to your team's mission. I will seek him out every time I need Banister Ford service! your team's mission. I will seek him out every time I need Banister Ford service! More

Dan Banister is the owner of Banister Automotive, my, first 2 interactions with him was as rude and inconsiderate as it gets. It took 14 months to take delivery of my new $94,000.00 truck from Banister F first 2 interactions with him was as rude and inconsiderate as it gets. It took 14 months to take delivery of my new $94,000.00 truck from Banister Ford in Marlow Hights Maryland. Now keep in mind, I am the customer, and I was spent my hard-earned savings of $94,000.00. I feel like I sold my own truck to myself and worked around Dan Banister's continued roadblocks that his employees blamed on Ford Motor company. I called Ford, they told me a totally different story. My parents and all my sisters bought cars there over many years. Never again, now I am on a campaign to expose the real leadership of Banister Ford. And I and my family really fell for that WHUR interview with years of loyalty. Much more to come! More

It was a long process, but in the end, I was extremely happy with my car with my car. Note everything about it. happy with my car with my car. Note everything about it. More

It was a wonderful experience working with Banister and the sales team. Everyone was knowledgeable and professional the sales team. Everyone was knowledgeable and professional More

Will not replace tires that is the sorce of the noise when braking. Thanks again when braking. Thanks again More

The wait time for my visit was 2 1/2 hours to get a new tire. The saving grace for me was the free carwash. Thank you! tire. The saving grace for me was the free carwash. Thank you! More

Was in & out with my service within less than an hour from my appt this time from my appt this time More

The car needs some work done on the brakes,they are grinding when you apply the brakes and you can hear noises that indicate something could be loose. grinding when you apply the brakes and you can hear noises that indicate something could be loose. More

On average, the wait time to have your vehicle serviced is about 3-5 hours so if you have any plans do not sit and wait around for your vehicle. I would recommend to drop it off and pick it up later. They is about 3-5 hours so if you have any plans do not sit and wait around for your vehicle. I would recommend to drop it off and pick it up later. They do make sure your vehicle is serviced correctly, but they also take a very long time to do it. More

Slow wait to get vehicle but over all good service. My only complaint is vehicle delivered with gas tank on empty My only complaint is vehicle delivered with gas tank on empty More