Bobby Eskey
Bobby Eskey at Columbia Ford Kia

Bobby Eskey | Page 60

Service Advisor

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

Contact Me
4.9
761 Reviews

Dealership Experience

12 yrs, 9 mos

Industry Experience

15 yrs, 6 mos

Specialties & Trainings

Ford Senior master advisor

4.9

761 Reviews

Write a Review

761 Reviews of Bobby Eskey

March 01, 2018

Dealership Rating
Employee Rating

Excellent,! John Senick, Eric Gates and Jake Gurzler were extremely professional, friendly and assisted us with our purchases. They made the process so easy. Grea More

by Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Gurzler, Eric Gates , John Senick

February 26, 2018

Dealership Rating
Employee Rating

Always outstanding service I always appreciate the professional and fast service . The Thunderbird Café is a big Plus . This is my third lease with Columbia Ford and not my last More

by Kia52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 23, 2018

Dealership Rating
Employee Rating

Oil service, brake change, a Recall Great job on various tasks performed on my car. I am very satisfied with the service provided by your center. The drop-off and pickup service is great More

by shengli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 19, 2018

Dealership Rating
Employee Rating

Excellent Service, Comfortable Wait Just went in for a routine oil change and tire rotation. Service was excellent informing me of upcoming service, but not pushy like other places. Al More

by Dominator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 10, 2018

Dealership Rating
Employee Rating

Totally satisfied with my service The amount of time for my service,was done in considerably less time! When I had it done by the other Ford dealership,I was escorted back to my house More

by Ford man Rick 58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachel Rolli

January 30, 2018

Dealership Rating

Utterly terrible I just recently purchased a 2012 dodge charger from these guys and they removed the $600 aftermarket headlights and $1600 Brembo breaks without inform More

by BRIAN8796
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Berube , John Senick

Jan 31, 2018

Columbia Ford Kia responded

Hi Brian, Thank you for reaching out to us and alerting us of your dissatisfaction. In regards to the headlights, when it was going through the safety inspection process, we were alerted that they were no longer effective and for it to pass a safety inspection we would have to pay $500 above and beyond our initial estimate to have it road ready for you, which we were happy to accommodate. Company policy states that we do not hand off any ineffective and non working accessories to any clients. The only alternative option would have been for us to not spend the extra money and sell you a vehicle with ineffective head lights, which is something our sales and service departments do not participate in. This was something unrelated to John as the sales person and is unfair that his good name would be attached to a negative review and we would kindly ask to reconsider doing so. Sales management and service all felt and still do feel to this day that it was the right thing to do and that you would be happy with this and we did the right thing by you. In regards to $1,600 brembo brakes, there is no record of this vehicle having these at any time and according the original safety inspection that we signed off on it had the original brakes and to pass a safety inspection the bakes just needed to be machined which was done. After reading this I hope you will reconsider any negative review and we can both be on the same side and have the understanding that we did everything we could to do right by you. Please any questions call or email me anytime. Jimmie Bletsch Sales Manager Columbia Ford Kia 860-228-2886

January 28, 2018

Dealership Rating
Employee Rating

Always a Pleasure I came to Ford a few weeks ago to fix something on my car under my warranty and to get pricing on a few things I hope to do with my car in the future. More

by angelicam91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ciara, Andrew

January 25, 2018

Dealership Rating

Way too long It took 1 and a half hours for a scheduled oil change. I do not remember who I worked with. But that doesn't seem right. More

by Jessp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Berube, Mike Pahlas , Rachel Rolli

January 12, 2018

Dealership Rating
Employee Rating

Great service, great cafe, great everything, but I have my 2015 Kia serviced at Columbia Ford Kia and I gotta say, everything there is top of the line. I never mind taking time off of work to get st More

by orderfire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 26, 2017

Dealership Rating
Employee Rating

Excellent work and very friendly Excellent service and I’m so happy that’s my vacuum hose was repaired. Having heat back to the whole truck is amazingly and I’m very thankful More

by Taylor James Dimock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denny Gates, Joe Berube, Mike Pahlas, Joe Brochu , Tony Mauro, Rachel Rolli

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