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Bobby Channan
351 Reviews
Dealership Experience
7 yrs, 4 mos
Industry Experience
11 yrs, 6 mos
English351 Reviews
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351 Reviews of Bobby Channan
October 13, 2020
I used to buy/lease and service at BMW of Bayside... what a contrast in customer service on both the sales and service side. After dealing with Rallye for the second time in six months on a new lease, I can a contrast in customer service on both the sales and service side. After dealing with Rallye for the second time in six months on a new lease, I can't understand how BMW allows BMW of Bayside to keep their dealership. My service advisor there was great, but it was always a long wait to get the car back upon arrival, and I frequently had to bring the car back for the same issue. On the sales side, it was like pulling teeth to get a quote. Everyone I dealt with at Rallye was so helpful, respectful and polite. When taking the car to or picking the car up from service, they understand that your time is important and the process at both ends went quickly and smoothly. On the sales side, Bobby Channan was the consummate professional. He was there to answer any questions after the contract was signed, and I never felt like he didn't want to deal with me since the sale was already consummated. More
by davidzarin
Verified CustomerOther Employees Tagged: Hasan Barakat , Emily Reardon
August 24, 2020
Bobby went well above and beyond all our expectations. Bobby was extremely easy to work with and always highly communicative. I would have no reservations recommending him for anyone looking for a new or Bobby was extremely easy to work with and always highly communicative. I would have no reservations recommending him for anyone looking for a new or used vehicle. More
by AL
July 29, 2020
Exceptional Customer Service without a question I would recommend this dealer with my eyes closed. They have most professional staff i've met in all the dealers i've ever visited I would recommend this dealer with my eyes closed. They have most professional staff i've met in all the dealers i've ever visited More
by Cjaikara
Other Employees Tagged: Hasan Barakat
June 24, 2020
Bobby was easy to work with-responsive and worked to provide a strong offer. Made everything seamless delivering the new car directly to my home provide a strong offer. Made everything seamless delivering the new car directly to my home More
by Sloanr
Other Employees Tagged: Sharonda James
June 03, 2020
Exceptional Service I worked with Bobby Channan in connection with the leasing of my new X3. Bobby was extremely helpful and went out of his way to answer all of my ques I worked with Bobby Channan in connection with the leasing of my new X3. Bobby was extremely helpful and went out of his way to answer all of my questions and get me into my new car. Even in the midst of the COVID-19, Bobby did a great job arranging for a test drive and getting everything in order for my new lease. Sharonda James did an excellent job in answering all of my questions and arranging the lease documents and coordinating the signing. Overall, it was a quick and painless process. More
by jpascale78
Other Employees Tagged: Sharonda James
May 21, 2020
Came in for test drive. Met Bobby and was convinced to test out 530ix. A new 2019 model with great price in March 2020. Did the negotiation over phone and text messages. Sign the paperwork and traded i test out 530ix. A new 2019 model with great price in March 2020. Did the negotiation over phone and text messages. Sign the paperwork and traded in my old Audi. Everything were done fast and professionally. Loving my 2019 530ix with load of money in my pocket over 2020 model. More
by Edwhua1
Other Employees Tagged: Charles Winter
March 24, 2020
My wife and I always found your dealership to be above board. Our salesman, Bobby was over the top with his caring and expertise. Ray was extremely nice and took exceptionally good care of us. We are cer board. Our salesman, Bobby was over the top with his caring and expertise. Ray was extremely nice and took exceptionally good care of us. We are certain to remain loyal Ralley customers. Dr. Harry Pascal and Renee Amoruso More
by hpascal
Other Employees Tagged: Matthew Carlson, Raymond Costello, Terence Palmer, Chy Wiggan, Charles Winter, Joey - genius. Also 5 stars
March 08, 2020
My Experience at Rallye BMW Bobby Channan, in my opinion deserves 6 STARS not five. Bobby was very patient with me and extremely professional . He listened attentively to ever co Bobby Channan, in my opinion deserves 6 STARS not five. Bobby was very patient with me and extremely professional . He listened attentively to ever concern that I had and perhaps most important FOLLOW UP WITH UPDATES.Bobby held my hand throughout the whole process including a brief introduction to the new vehicle decreasing some of my anxiety. Rallye BMW is extremely fortunate to have Bobby as one of their team members. More
by ptlance
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